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CertaPro Painters® of York PA
Appliance (Major Electric Appliance) - Install or Replace, Fridge, Freezer or Ice Maker Repair or Service, Exterior Surfaces - Powerwashing,
About us
Additonal Location serving Mount Joy and surround areas. Call 717-478-8184 or 1-800-GOCERTA to schedule a free estimate. CertaPro Painters specializes in professional painting services for commercial and residential establishments. We're also EPA Lead-Certified Renovators and follow the procedures established by the EPA. As licensed and insured contractors, Brent and Pam Nygard offer detailed, computerized proposals with written warranties, and flexible payment options. Customers benefit from working with local business owners, who are part of the most referred painting company in North America. With every painting project, we're committed to providing the highest quality work and professional service in the area. Residential painting or commercial painting, we're dedicated to the process of certainty – of a job well done. Whatever your needs, big or small, CertaPro will provide a professional quality paint job and an experience you'll be thrilled with. That's our promise, that's Certainty. Paint Now. Pay Later. We are pleased to now offer CertaPro EZpay! Make your home improvement dreams come true today! Why wait? No payments and no interest for up to 12 months on approved credit, 100% unsecured financing from $1,000 to $15,000, quick, easy, and safe toll-free loan-by-phone application process, fast credit decision in about 10 minutes, no paperwork, peace-of mind because you provide your personal financial information directly to the bank and not to your contractor or over the internet, and no application fee—no closing costs—no prepayment penalties.
Business highlights
33 years of experience
Services we offer
Drywall Repair, Faux Finishing, Interior & Exterior Painting, Light Carpentry, Pressure Washing & Deck Staining., Wallpaper Removal
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.636 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 83% | ||
| 6% | ||
| 0% | ||
| 6% | ||
| 6% |
Showing 1-25 of 36 reviews
Kyle M.
Apr 2018
Not good. After multiple attempts the kitchen cabinets are still a mess.
Allen B.
Oct 2017
Jack H.
Jun 2017
Someone from CertaPro came out to our house beforehand to scope out the work and find out what we wanted. Rather than show us samples, they suggested we go to our favorite paint store and get the specs on what we wanted; they would then order the paint. The work itself went very well. The painters were on time both times, the work proceeded smoothly, and both the painters and the CertaPro office checked to make sure that we were happy with exactly what was to be painted, the colors, how things looked after the first coat, and the final job. We would hire CertaPro again, and strongly recommend them to anyone in the area looking for a professional paint job.
Michael H.
Oct 2016
Excellent work
Nancy S.
Aug 2016
unknown
Response from CertaPro Painters® of York PA
"[Member Name Removed], I am sorry that you feel the work was not up to your standards. We have left three messages at the number you provided offering to come back and look at the job that was completed three years ago."
MATTHEW M.
Jun 2016
Although the project start date was delayed due to a very wet spring, Certa-pro of York would call to update are start date. Ozzy came out on time, went the extra mile to make sure all the work was completed to our satisfaction. Brent and Pam were very professional and easy to work with. Thank you all for the great job.
Margaret S.
Nov 2015
unknown
Response from CertaPro Painters® of York PA
"Thanks for your nice comments. We enjoyed working with you."
Bruce S.
Nov 2015
CertaPro is a franchise business which subcontracts with painting contractors for a percentage of the overall price you'll pay.
I felt as though I needed to monitor the progress of the job carefully to make sure things were done to specification. With one exception, everyone that I dealt with directly was responsive to my concerns. After I became more familiar with the painters I felt as though I could relax a little. I still kept a close eye on their progress and I think that the job came out very well.
If you can contract directly with a reputable Paint Company with a proven track record, more of your money will probably go directly into your project. I would certainly recommend doing your homework and getting several estimates.
In my experience, CertaPro will work with you and they are responsive to your concerns so if you do your homework, you should be able to get satisfactory, professional results from them.
Dave Bowman was our Project's "Lead". I would hire CertaPro again and would ask for Dave.
I felt as though I needed to monitor the progress of the job carefully to make sure things were done to specification. With one exception, everyone that I dealt with directly was responsive to my concerns. After I became more familiar with the painters I felt as though I could relax a little. I still kept a close eye on their progress and I think that the job came out very well.
If you can contract directly with a reputable Paint Company with a proven track record, more of your money will probably go directly into your project. I would certainly recommend doing your homework and getting several estimates.
In my experience, CertaPro will work with you and they are responsive to your concerns so if you do your homework, you should be able to get satisfactory, professional results from them.
Dave Bowman was our Project's "Lead". I would hire CertaPro again and would ask for Dave.
Response from CertaPro Painters® of York PA
"We understand you have choices when it comes to hiring a painting contractor and appreciated the opportunity to work with you on your project. Thanks again for your business."
Danielle B.
Oct 2015
unknown
Response from CertaPro Painters® of York PA
"We are pleased to hear that you are happy with the painting project. Thanks for your nice comments. We look forward to working with you again."
Andrew Z.
Sep 2015
Brent, the owner, came to our home for an estimate. He took the time to explain the process and help us pick a stain that we would like. There was zero pressure whatsoever and the price was very fair.
We let CertaPro know the next day or two that we wanted to move forward.
About a month later the work started. The same person (Jamie) did all the work and he was an excellent worker. We felt very comfortable with him in our home and working around our family.
The deck looked amazing just after the power-washing and looked even MORE amazing after the staining. Jamie was detail oriented and we're very happy with the end result.
We wouldn't hesitate to recommend CertaPro in the future if we need interior or exterior work completed by a great company!
They came back out because our HOA wanted the color adjusted. They did this at no additional cost to us. They definitely went above and beyond for us.
We let CertaPro know the next day or two that we wanted to move forward.
About a month later the work started. The same person (Jamie) did all the work and he was an excellent worker. We felt very comfortable with him in our home and working around our family.
The deck looked amazing just after the power-washing and looked even MORE amazing after the staining. Jamie was detail oriented and we're very happy with the end result.
We wouldn't hesitate to recommend CertaPro in the future if we need interior or exterior work completed by a great company!
They came back out because our HOA wanted the color adjusted. They did this at no additional cost to us. They definitely went above and beyond for us.
Response from CertaPro Painters® of York PA
"[Member Name Removed], thanks for the nice comments. It was a pleasure working with you."
Linda M.
Jul 2015
unknown
Response from CertaPro Painters® of York PA
"We are pleased to hear that you are happy with the painting we completed in your home."
Cindy M.
Mar 2015
They came out and they painted but they had flash marks on the floor and they told me how to clean it up instead of them cleaning it up. I don't know why I would have to do it. I did a better job. I painted all my rooms except for three of them. I am so disappointed on the job they did because of those things. It just doesn't look professional. I have a few cracks and on the areas I painted, you can't tell but in the areas they painted, you can tell. I thought they did a very bad job but that's my opinion. I was so disappointed because I thought they would be professional and do even a better of a job and they did a worse job and that was very disappointing.
Response from CertaPro Painters® of York PA
"I am sorry to hear that you are not pleased with the project we completed for you. When we spoke with you after the project was completed in 2013 these issues were not brought to our attention and for that I am sorry. It is our practice to follow up with our customers at the completion of the project to ensure your satisfaction. I will do my best to correct any remaining issues."
Theresia T.
Sep 2014
Dave and Matt where here for 7 1/2 days. Some days working 10 hours and also ask if they could work on Sunday to make up for lost time do to the problem with some of the wallpaper. The wallpaper removal went great in the bedroom, but turned out to be somewhat of a challenge in the foyer and halls do to the fact that the walls where not properly prepared when the paper was hang.They did whatever it took to get the job done, including a power sander. The painting went extremely well. In the foyer I changed the color and that added $ 45.00 to the final bill. A small exterior job was also added at $125.00. Dave, Matt and their crew where very courteous and friendly. Cleaned up every day before they left, showed up every morning on time, most days at 7:30 AM. Where very tolerant of my two small dogs. All in all it was a pleasant experience. From the first time I spoke with Pam, Brent giving the estimate, which was printed out the day he was here, through 7 1/2 days of painting. I could not be happier with the way everything turned out. After completion of the job Brent followed up with a phone call..
Response from CertaPro Painters® of York PA
"Thank you so much for working with CertaPro and for taking the time to review your experience on Angie's List. I'm so glad that the project went well and that you are happy with our work. Seven and a half days is a long time to have to deal with painters in your home, thank you for your patience. The crew really enjoyed working with you and [member name removed]. I'll look forward to speaking with you in the spring and taking a look at the deck that you're looking to have stained."
Thomas H.
Jul 2014
Certapro writes a very detailed contract based on your inputs. You approve the contract. They then pass the contract to jobber painters to execute. The painters hadn't seen the site until they walked in. In our job we planned to be away while the house was painted. The painters showed up the day we left and "finished" before we got back, as per plan. Before we got back, Bret from Certapro looked in at the "finished" job and noted that the ceiling was splotchy and found no other issues. Nothing else happened until we got home. I inspected the job and developed a list of issues to be corrected. The painters came back and worked off the list. The painters were reasonably careful but dust went everywhere, and since we had moved back in, the cleanup was on us. I believed that Certapro should have been more involved in the quality control of their jobbers, instead we were told to deal with the painters. The job was not completed as we desired, i.e., before we got back. It did get satisfactorily completed in the end.
Response from CertaPro Painters® of York PA
"Thank you for your feedback and for choosing CertaPro for your project. I want you to know that CertaPro only hires experienced painters with highest standards for quality and customer service. Your project was a bit unique since you were out of the country as the project was in progress. Typically we communicate with our customers at the beginning and end of each day to discuss the progress and ensure we are meeting their expectations. Obviously this was not possible with your project. In your absence I made it a point to stop by to inspect the work prior to your return to ensure that the quality of work performed was going to be up to our standards and yours. As you know I did notice an issue with some ceilings that didn't finish as nicely as we would have hoped. I immediately reached out to the contact that you provided us in your absence to schedule a time to correct the problem, which we did. We also scheduled a walk through upon your return to address anything that you may noticed, which we also resolved. I thank you for your patience as we worked to ensure your complete satisfaction with the project."
Gary S.
Jun 2014
I received an early morning phone call from Brent Nygard shortly after contacting HomeAdvisor about getting my home painted. An appoint was made for May 15th. Brent came out. We spent a fair amount of time walking around my home and discussing what was needed. After a week went by, I called CertaPro to inquire about the proposal I was hoping to consider. I spoke with Mr. Nygard's wife I believe. I explained that Brent had been out here, but I had yet to hear anything back from CertaPro. She assured me that there would be follow-up. After another week went by, I sent an email to Mr. Nygard, again asking about some sort of follow-up. That was on May 29th. As of today,(now June 21), the only contact I've received from CertaPro is an email survey.
I requested a proposal. I spent time with Mr. Nygard discussing what was needed. A waste of time apparently. Not so "Pro" in my experience.
June 25, 2014:
Brent:, thank you for your time. Checking back, here on Angie's List, is a good way to communicate, I guess. In any event, I feel better seeing something from you concluding our business. Thanks again.
I requested a proposal. I spent time with Mr. Nygard discussing what was needed. A waste of time apparently. Not so "Pro" in my experience.
June 25, 2014:
Brent:, thank you for your time. Checking back, here on Angie's List, is a good way to communicate, I guess. In any event, I feel better seeing something from you concluding our business. Thanks again.
Response from CertaPro Painters® of York PA
"I did meet with [member name removed] and reviewed the scope of work he was looking to have completed on the exterior of his home. After reviewing the project and discussing the expectations [member name removed] had for the project I determined it was not something that CertaPro would be able to provide a successful resolution to based on the current condition of the property, cost and areas of repair that required expertise beyond our capability. Obviously, based on [member name removed]'s comments I should have done a better job communicating our intentions and for that I apologize. Prior to providing a proposal for any project one of the most important considerations is the likelihood we have of providing a successful end result for our customers. In this instance I felt it was a project that [member name removed] would be better served by another contractor. Best of luck with the project and I'm sorry that I didn't communicate our intentions more clearly."
Peggy E.
Jun 2014
unknown
Courtney E.
Jun 2014
I was thoroughly impressed with the service from this provider. The original paint selection did not meet my requirements, so they worked with me to find a solution to the issue even though it meant practically starting the job over. They did this with absolutely no hassle and no additional charge. The final product was awesome! The team followed up with me several times and made sure that I was happy. I would use these guys again in a heartbeat.
Maureen L.
May 2014
3 man-days of work.
Both Estimator and Painter were professional, expert, meticulous, and congenial. Both left a very good impression.
Quality of work: Both work sites were better than the condition when new.
Price: I obtained three estimates. Certa Pro was lowest, and I am now certain better work.
My highest recommendation.
Both Estimator and Painter were professional, expert, meticulous, and congenial. Both left a very good impression.
Quality of work: Both work sites were better than the condition when new.
Price: I obtained three estimates. Certa Pro was lowest, and I am now certain better work.
My highest recommendation.
Charles H.
Apr 2014
unknown
Response from CertaPro Painters® of York PA
"We completed this project roughly 8 months prior to the writing of this review on Angie's List. Part of our process to ensure customer satisfaction is to call every customer after the paint has dried to make sure that we met their expectation in the areas of quality of work and customer service. We ask our customers to rate their overall experience with our company on a scale of 1-10 with 1 being a very poor experience and 10 being an excellent experience. We did speak with this customer 2 days after the project was completed and she rated our service a 9 out of 10. That being said, as soon as I received this review I reached out to the customer to discuss any concerns that she may have and if there was anything we could do to resolve them. The customer returned my call and indicated that she did not write the review, it was written by a roommate that is not an Angie's List member. She also expressed that she did have some issues with a repair that we had done on her garage ceiling and also some paint that ended up in areas that it shouldn't have. I would like to offer my sincere apology for any aspect of our work that did not live up to this customers expectation. We will return to correct any areas that are not up to her expectations. In the meantime this homeowner is going to revise this review so that it reflects her overall satisfaction with the project. We appreciate the opportunity to ensure that this customer is 100% satisfied."
Gayle K.
Apr 2014
They did a fantastic job and everything was cleaned up. I cannot say enough about them. The painting was so professional, including the owner that gave us the bid.
Katherine J.
Mar 2014
They were hardworking and professional. I would use their services again.
Patricia S.
Mar 2014
I got them as well as used them from Angie's list. It went very nicely. A very nice gentleman came back to check the work. The work was done quickly. It was done well. My wife said the workers were friendly and courteous. I had a thoroughly positive experience with them. The price wasn't for an hour; he gave us a figure for the contract. The price was at least reasonable and it was towards the lower side. We checked with two or three different people and they came in pretty competitively. I would recommend them.
Aaron S.
Feb 2014
We decided to wait until spring to have this project done because the weather was starting to get bad. We had the house painted before, and a different contractor painted during cold weather conditions which led to premature peeling, poor adhesion, and generally a substandard job. While Certapro offered a particularly expensive estimate, we have asked for other estimates and none were submitted. This is a complicated project, and we have a high expectation for a long lived result.
Jennifer C.
Jan 2014
Our initial consultation went very well. We were happy with the quote. On the day of, the painter was prompt and professional. He painted our two story entryway and stairway in one day. We are very happy with the results and will hire this company to do more work.
Response from CertaPro Painters® of York PA
"We're so pleased that you were happy enough with your experience to hire us again. We look forward to seeing you again soon."
Jaime M.
Oct 2013
They gave us an accurate quote and finished the work on time as scheduled. We found that they forgot one wall and upon calling them back, they were out within a few days to finish the job.
Response from CertaPro Painters® of York PA
"It was a pleasure working for you. Thank you for your business and we look forward to painting the rest of your home soon."
Licensing
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FAQ
CertaPro Painters® of York PA is currently rated 4.6 overall out of 5.
CertaPro Painters® of York PA accepts the following forms of payment: CreditCard
Yes, CertaPro Painters® of York PA offers free project estimates.
No, CertaPro Painters® of York PA does not offer eco-friendly accreditations.
No, CertaPro Painters® of York PA does not offer a senior discount.
No, CertaPro Painters® of York PA does not offer emergency services.
No, CertaPro Painters® of York PA does not offer warranties.