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About us
Bartlett tree experts has been providing scientific tree care since 1907. A 3rd generation, family owned business, our mission is the maintenance and care of the health and beauty of trees and shrubs. We are an international organization, with offices in canada, england and ireland. Our research laboratories advises us about the latest technological advances in arboriculture and assists our arborists with training updates. The laboratory networks with professionals at universities, government agencies, and allied industry groups. This enables us to provide state-of-the art procedures and techniques to our clients. Our arborists consult with other professionals for common projects and community interests. Our unique position in the green industry helps us further arboriculture as a science and a profession. Tcia accredited, isa member, tcia member. Award winning.
Business highlights
Emergency services offered
118 years of experience
Services we offer
Residential & commercial tree care, pruning, cabling, bracing, insect, disease management, plant diagnostics, soil testing, lightning protection, pest control & fertilization.
Amenities
Eco Friendly Accreditations
Yes
Emergency Services
Yes
Free Estimates
Yes
Warranties
Yes
Accepted Payment Methods
- American Express
- Check
- Visa
- Discover
- MasterCard
Our recent projects
- 6
Assorted photos uploaded by Bartlett Tree Experts - 31114
Reviews
4.951 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 92% | ||
| 8% | ||
| 0% | ||
| 0% | ||
| 0% |
Filter reviews by service
Showing 1-25 of 51 reviews
Inna B.
Aug 2018
This was for tree removal at my parent's home. I have a condominium in Philadelphia and our building has used them over the last ten years for all tree matters. So I was hesitant to use them for a (smaller) project in Harrisburg. They proved to be fantastic, responsive, polite, prompt, professional, and did an excellent job, even though it was just for one house, they treated my family like we are a priority even for a small project as important as a big condo. Will definitely use them again!
Deborah H.
Dec 2017
They came with a team of men and cut the tree down safely. It was a big tree higher than our house.
Paul D.
Jun 2017
I used them several times throughout the year because they were doing some work on some trees and it took more than one stop to do it.
Ellen M.
May 2017
Very well. The technicians were very professional.
James S.
Apr 2016
unknown
Lark S.
Apr 2016
unknown
Jerry D.
Jan 2016
unknown
Linda M.
Nov 2015
unknown
Roger T.
Jun 2015
unknown
Sally D.
Feb 2015
We've had an ongoing professional relationship with Mike at Bartlett for a few years now, and we are very happy with him. He is professional, friendly and courteous. He also is very knowledgeable about his field. We've had many trees installed recently on our property, and Mike has given us valuable guidance and instruction on how to properly care for and maintain them. He's worked with our landscaper to help us all agree on proper tree planting and care. Our landscaper has told us how much he respects and values Mike's expertise, acknowledging Mike's excellent reputation in the business.
Mike arrives when promised, returns phone calls promptly, calls if he's running even a little late. Plus, he's just a nice guy. He will not make a promise he can't keep. If he isn't sure about a particular pest or treatment of any kind, he will research it. He'll take samples of trees and soil and provide results and recommendations.
Unlike other tree services we've used, either Mike or the same employee(s) performs the treatments - there are no strangers arriving on our property, we recognize them immediately.
Bartlett's services are a little expensive, and Mike acknowledges that. My husband and I believe it's well worth it because nowadays it's difficult to find contractors who keep their word, behave in a professional manner and are open to discussion.
I indicated we spent $500 with Bartlett on our last service, but over the last few years, it's been a few thousand dollars. Money very well spent.
Mike arrives when promised, returns phone calls promptly, calls if he's running even a little late. Plus, he's just a nice guy. He will not make a promise he can't keep. If he isn't sure about a particular pest or treatment of any kind, he will research it. He'll take samples of trees and soil and provide results and recommendations.
Unlike other tree services we've used, either Mike or the same employee(s) performs the treatments - there are no strangers arriving on our property, we recognize them immediately.
Bartlett's services are a little expensive, and Mike acknowledges that. My husband and I believe it's well worth it because nowadays it's difficult to find contractors who keep their word, behave in a professional manner and are open to discussion.
I indicated we spent $500 with Bartlett on our last service, but over the last few years, it's been a few thousand dollars. Money very well spent.
Response from Bartlett Tree Experts - 31114
"[member name removed], Thank you for your kind comments and positive comments on your recent Angie's List review. It is always a pleasure to work with you and we look forward to caring for your landscape in the years to come! Sincerely, Michael Taylor"
Philip B.
Feb 2015
unknown
Response from Bartlett Tree Experts - 31114
"Thank you for your positive comments. We appreciate the opportunity to handle this detailed maintenance service for you. I will be sure to share your comments regarding this experience with my team."
David R.
Jan 2015
I spent about $400. What stood out was their professionalism, their expertise and their speed in getting problems taken care of.
Kevin M.
Jan 2015
We had some problems with the work at first. They came back and did what we wanted and met our expectations. They were very pleasant.
Response from Bartlett Tree Experts - 31114
"Hello, Thank you for selecting Bartlett Tree Experts to help you maintain your beautiful trees. We are glad that we were allowed to provide service and meet your expectations. We are always interested in doing what is best for your trees and ensuring the customer is completely satisfied with our performance. Please let me know if we can be of any further service. Erik D Johnson, ISA Certified Arborist Arborist Representative/Local Manager"
Paul D.
Dec 2014
unknown
Response from Bartlett Tree Experts - 31114
"Thank you for your kind response to the survey. It has been a pleasure to be of service [removed member name]."
Julia M.
Dec 2014
unknown
Thomas N.
Oct 2014
unknown
Response from Bartlett Tree Experts - 31114
"Thank you for your kind remarks. I am happy to hear that you are pleased with our performance. We appreciate the opportunity to be of service and look forward to helping you manage your future tree care needs. Erik D Johnson, ISA Certified Arborist Arborist Representative/Local Manager"
Courtney B.
Oct 2014
My cherry trees dropped all their leaves the end of August. I had them sprayed by another company, who took weeks to get back to me regarding the problem. Two other companies did not return my calls. Bartlett called back promptly, came as soon as they had an opening and explained the cause of the dropped leaves with a written statement. I would recommend them and plan to switch.
Cameron B.
Aug 2014
Their certified arborist was very responsive and came out to start a free estimate. He went over details of the recommended work as well as listening to my desires. I learned a lot from that visit. I was sent several emails with estimated work. I was able to negotiate adding in an additional bush trimming. After a major storm they were busy and I called back. They came out the very next day, a Saturday with two hard-working team members and I was impressed with the results. Anyone can cut branches, I could tell that they thought went into the work.
Response from Bartlett Tree Experts - 31114
"Hello, Thank you for choosing Bartlett to address your tree and shrub care needs. We appreciate the opportunity to be of service and are glad to hear you are satisfied with our performance. Please let me know if I can be of further assistance. Erik Johnson Bartlett Tree Experts"
Philip B.
Jul 2014
We have used Bartlett for tree trimming in the past at a second home that we have, and they did an excellent job. The trees they trimmed have done exceptionally well. They know just how to trim trees (and shrubs) to open them up so they grow from the inside out. Given the work they did there, we hired them to help us with mature shrubs and trees at our primary home. First, they fertilized them early spring. The difference it made was amazing. They use a proprietary mixture that duplicates what they would get if growing in the wild. The landscaping had taken a real beating over this past winter and some trees actually looked like they had died; however, after they fertilized, the trees and shrubs flourished and got lots of new growth. We are very pleased with the results and will most likely make this an annual event. Next, we had them trim all of our shrubs and trees at our primary home. They arrived as scheduled and worked the majority of the day. They are careful to trim landscaping to make it look "natural" and not like it all got a haircut. We were pleased with much of what they did, but the overall look was not what we had expected, so we called their arborist (who had worked up our original quote) to explain. He was very gracious in his response to examine the work. We subsequently got a call from the office that they would not be billing us until after they were certain we were satisfied. The arborist came out came out 5 days later and examined all of the work, made notes, made suggestions, and rescheduled his crew to come back. They arrived 4 days later and did an outstanding job! Things look very natural but not like they had just been hard trimmed. I am amazed at the skill of what they did. Why wasn't it done properly the 1st time? Well, some of it was attributable to new crew members...and our things were somewhat overgrown, so I believe they were being ultraconservative. On the original visit, the arborist gave them initial direction, but then did leave the site, so a lot was left to the discretion of the crew leader. In the end, they did what was right...came back under the direct direction of the arborist, and things were very well done. We are very pleased with the natural look, the separation of the landscaping, and overall look. They are true professionals not only on the work they had done, but their follow-up and treatment of us as a valued customer. I would highly recommend them for any tree and shrub work (including fertilization). They are probably a little higher cost than others (although we did not comparison shop), but considering the amount of landscaping and the money we have into it, the expense of doing this right is worth it. Additionally, I am not sure we would have gotten the courteous and professional treatment from any other company. Our experience with Barlett was wonderful. Their arborist, Mike, is professional, knowledgeable, courteous, and polite. Working crews were polite and hardworking. Their clean-up was excellent.
Response from Bartlett Tree Experts - 31114
"Dear [member name removed], Thank you for your kind follow up comments! We are pleased that you are happy with the service and look forward to helping you care for your landscape in the future. Michael Taylor, ISA Certified Arborist MA 0551"
Samantha C.
Jul 2014
I was able to contact and schedule my appointment via email, and Bartlett's was able to send the arborist out within a few days for an estimate. The arborist actually called to let me know he was ahead of schedule, and ask if he could arrive about an hour early. Overall this was a good experience. The only strange thing was that I had stayed home from work for the estimate, and instead of giving me a print out on the spot, he emailed it to me 3 days later. Had I known this, I probably would not have stayed home. I have not yet chosen a contractor, as I am trying to get a few estimates before deciding. However, Bartlett's has been the only company (out of 3) that actually showed up as scheduled and gave me an estimate, so I have only good things to say about their professionalism.
Response from Bartlett Tree Experts - 31114
"Hello, My apologies that I was unable to leave the proposal with you on the day of my inspection. Due to the location and options requested, I felt it necessary to utilize a crane for the removal option. The delay was to ensure the work was bid safely and accurately. Thank you for the opportunity to review the work on your property. If you have any other concerns or we can be of any further assistance, please let me know. Erik D Johnson, ISA Certified Arborist Arborist Representative/Local Manager Bartlett Tree Experts 40 Leigh Drive, York, Pa 17406 717-764-4020 O| 717-764-5253 F| www.bartlett.com"
Vincent N.
Jun 2014
Three tree tops were trimmed of storm damaged limbs. They did a great job. The cost of service was for dropping the limbs. I performed the cleanup. I requested the trees be trimmed before roofers came to replace shingles on my barn. One of the trees had limbs hanging over and on the barn roof that would be in the way of the roofers. Although time was tight Bartlett Tree Experts was able to accommodate my request. In addition, their tree professional Erik advised me on the health and status of other large trees near our house I had concerns with (at no charge). I will have Bartlett Tree Experts back in the Fall when there is less foliage to continue the review of my trees and come up with a plan of action for their care. I am very happy to find a tree service that has a professional arborist which can provide advice on my trees, many of which are large and near the house.
Response from Bartlett Tree Experts - 31114
"Hello, Thank you for your favorable review of our services! You have a beautiful wooded lot with several very nice specimen trees . We are grateful for the opportunity to care for your trees and we look forward to helping you manage all of your future tree care needs. Please let me know if you need any assistance before we meet in the Fall. Erik D Johnson, ISA Certified Arborist Arborist Representative/Local Manager"
Gary S.
Jun 2014
The work was completed pretty much according to schedule (with
fertilization yet to be done later in season). The work was done
professionally and safely. Everybody seem to know what they were doing. I
have confidence in these folks. My only "beef" is what you contract for
is VERY, VERY SPECIFIC ! I had two areas that I assumed would be part
of the work I contracted for (a couple of limbs extending over my roof
needed to be trimed back a bit and other spots in the backyard where
branches were near house power lines on my property - not public
powerlines). Well, no, these weren't going to be touched without my
contracting for what was deemed additional work (at an additional cost).
If you are contracting for tree work make sure every detail is
understood between you and the tree people I guess. This isn't cheap but
the trees are priceless so you must have complete confidence that
you're dealing with experts. I think Eric Johnson, his crew, and
Bartlett Tree are experts worthy of your confidence.
fertilization yet to be done later in season). The work was done
professionally and safely. Everybody seem to know what they were doing. I
have confidence in these folks. My only "beef" is what you contract for
is VERY, VERY SPECIFIC ! I had two areas that I assumed would be part
of the work I contracted for (a couple of limbs extending over my roof
needed to be trimed back a bit and other spots in the backyard where
branches were near house power lines on my property - not public
powerlines). Well, no, these weren't going to be touched without my
contracting for what was deemed additional work (at an additional cost).
If you are contracting for tree work make sure every detail is
understood between you and the tree people I guess. This isn't cheap but
the trees are priceless so you must have complete confidence that
you're dealing with experts. I think Eric Johnson, his crew, and
Bartlett Tree are experts worthy of your confidence.
Roberta H.
Jun 2014
unknown
James S.
May 2014
The tree and shrub work was tentatively scheduled for 4/6/2014 thru 4/26/2014 weather permitting. Also included in Phase2 is pest management which is scheduled for 7/6/2014 thru 7/26/2014. This will involve bark treatment to help suppress Japanese maple scale on three of the trees. Lastly Soil and Fertilization is scheduled for 9/21/2014 thru 10/11/2014 involving all trees and shrubs which will help correct deficiencies and improve plant health.
As stated, Phase 1 & 2 were scheduled for 4/6/2014 thru 4/26/2014 depending on weather. When I did not hear from Erik by 4/24/2014 I called him and found that weather had been a factor and had back logged his entire schedule. Erik apologized and told me that he and his team would be at my house on Saturday 4/26/2014 at 8 A.M. At 8 A.M. they arrived and worked tirelessly for the next 6 hours. Erik kept Betty and me updated as they progressed. I asked Erik if they usually work on Saturday and he told me that he did not but his crew did and that he wanted to come himself and apologize for the delay and to help his men.
When the men finished their work and cleaned up the entire site, Shawn and Ben asked us to come outside and inspect their accomplishments and assure them that we were satisfied with their work. We were elated with the transformation of our property. We are certain that all those who passed by during and after the job was finished took notice of the professionalism, appearance and quality of work done.
Erik was not outside when we inspected the work and I asked what happened to him. Shawn and Ben told us that Erik left to be with his family because it was his son's birthday. Angie ! add A+ to your ratings because this went above and beyond.
Response from Bartlett Tree Experts - 31114
"Hello, Thank you for taking the time to give such a detailed assessment of the Bartlett Tree Experts team. I am excited to hear that you are more than satisfied with our performance and I will be sure to pass along your comments to my staff. I appreciate the opportunity to care for your property and your beautiful trees and shrubs. Thank you for choosing Bartlett and let me know if I/we can be of any further assistance. Erik D Johnson, ISA Certified Arborist Arborist Representative/Local Manager"
Mark F.
May 2014
They were on time and did good work. We had a slight problem due to the fact they missed a branch that had nearly taken out the line to our security light on the first visit. Erik came back out and confirmed the oversight. They came back out and removed the branch for no additional charge. Overall we are satisfied with their professionalism and the quality of their work.
Response from Bartlett Tree Experts - 31114
"Hello, Thank you for selecting Bartlett to assist you with your tree care concerns. I appreciate your thorough review of our work and am grateful for the opportunity to be of service. I look forward to helping you manage any of your future tree care needs. Erik D Johnson, ISA Certified Arborist Arborist Representative/Local Manager Bartlett Tree Experts 40 Leigh Drive, York, Pa 17406 717-764-4020 O| 717-764-5253 F| [hyperlink removed]"
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FAQ
Bartlett Tree Experts - 31114 is currently rated 4.9 overall out of 5.
Monday: 8:00 AM - 4:30 PM
Tuesday: 8:00 AM - 4:30 PM
Wednesday: 8:00 AM - 4:30 PM
Thursday: 8:00 AM - 4:30 PM
Friday: 8:00 AM - 4:30 PM
Bartlett Tree Experts - 31114 accepts the following forms of payment: American Express, Check, Visa, Discover, MasterCard
Yes, Bartlett Tree Experts - 31114 offers free project estimates.
Yes, Bartlett Tree Experts - 31114 offers eco-friendly accreditations.
No, Bartlett Tree Experts - 31114 does not offer a senior discount.
Yes, Bartlett Tree Experts - 31114 offers emergency services.
Yes, Bartlett Tree Experts - 31114 offers warranties.
Bartlett Tree Experts - 31114 offers the following services: Residential & commercial tree care, pruning, cabling, bracing, insect, disease management, plant diagnostics, soil testing, lightning protection, pest control & fertilization.