I am new to the York area and spoke to several different contractors. My central air system broke down and it was in the middle of the horrific heat we were having this summer. Because my home is an older house, the furnace had to be replaced, as well as the central air unit. After speaking with about four different contractors, I found Absolute Comfort. Kathy was my initial contact, through phone conversation. Not only was she helpful but knowledgable as well to my situation. She said she was going to have Mike call me directly to get more info. After speaking with Mike, he and his father came to inspect the situation. Not only did they give us a quote, for more than half what the others wanted, he took care of everything. They ordered the furnace and the central air unit. They confirmed with us that we approved of the models. The communication was of the utmost I could have expected. When they came to install everything, they were professional, caring and experienced. They explained everything to us, in detail and answered every question we had, no matter how minute it may have seemed. They gave us complimentary service maintenance, for both units. We heard a noise a few days later, called them and he was here to check it out, within two days. Nothing was wrong. It was merely the way the air pushed up on the vent. Three days ago, our water heater broke. Again, not knowing anyone in this area, I called Kathy to see if they could recommend anyone to us, for repairing and/or replacing our water heater. She informed me that Mike and his father also do this type of work. She had Mike call me directly again. Let me please mention that this was a Sunday and he still took the time to call me, not once but three times we spoke that day. The warranty on my water heater was still good, but in order to purchase another one I would have had to go to a different location to get it because the York store did not have one in stock. Instead of making me take the old one back to York, drive all the way to Hanover to get another one, Mike and his father offered to purchase one, from his distributor for me. He immediately ordered it and was here on Tuesday to remove the old and install the new water heater. I am in my mid 50's and I must say that in all the years I have had to deal with these types of situations and/or contractors, I have NEVER felt so much compassion, caring and flexibilty in payments from ANY other contractor. If you want someone who not only has the knowledge and expertise to fix your issues, in your home, but also want someone who is going to care after the work is done and be there to help you through it, then you most definitely need to give Absolute Comfort a chance. I would highy recommend Mike & his company to anyone for any type of home repairs. Last but not least, I would like to send out a huge THANK YOU to everyone at Absolute Comfort!!!! What a wonderful world this would be if we had more businesses such as this one!