Founded 2005 • With Angi since March 2011
For over 20 years, Royal Water Damage Restoration, Inc. has been providing professional and reliable water damage remediation, water removal, smoke, fire, flood cleanup, storm damage, asbestos testing and removal, wet basement drying, and mold services to our clients. We understand the urgency of emergency situations and as such, we are available 24 hours a day, 7 days a week, 365 days a year to attend to your needs. Our staff is highly trained and experienced, and we pride ourselves on always providing you with professional and thorough service. When you contact us, you will always speak with a live person who will dispatch our local, certified, and dedicated technicians to your location anywhere in the Philadelphia, Montgomery, Bucks, Delaware and Chester County areas. We are committed to providing rapid response and ensuring that the job is done right the first time.
Awards and Badges
Angi Certified
Business Highlights
Family Owned & Operated
24/7 Service Offered
Emergency Services Offered
Wears MaskImages
Verified Reviews
Ratings Distribution
Rating Details
Price
Professionalism
Punctuality
Quality
Responsiveness
Read reviews by category
water damage restoration (88)mold removal (12)biohazard cleanup (1)basement waterproofing (9)plumbers (6)hauling (6)carpet cleaning (2)oriental rug cleaning (1)
Showing 1-25 of 93 reviews
Charles T.
02/01/2023
Excellent service, great communication, quick and efficient work. Highly recommend.
Description of Work
Remediation in basement
Category
plumbing, water damage restoration, basement waterproofing, mold removal
Hire Again?
Yes
Service Provider Response
Thank you for the positive review, Mr. [Member Name Removed]! It's great to hear that you had a positive experience with our service and we appreciate the compliments on our communication and efficiency. We're thrilled to have met your expectations and are glad that you would recommend us.Kathy W.
12/18/2020
Royal’s responsiveness and work was wonderful. Every step of the mitigation process was so easy. They are a truly professional company.
Description of Work
Flooding fro broken sewage pipe
Category
water damage restoration, mold removal
Hire Again?
Yes
Service Provider Response
Thank you for the thoughtful review. Our goal is to provide you Professional, Fair, Fast & Friendly service! We want you to be completely satisfied with our service, and we want to earn your support in recommending your experience. If you still have any questions, concerns or issues please feel free to contact us anytime at 215-657-2244. You are the reason we are here, and we Thank You!Antoinette L.
08/27/2019
Royal recently provided emergency water damage service in our basement. Thank you for your wonderful and professional treatment of our home. The service men were respectful of our belongings. They spread sheets of cloth to keep our carpeting clean. They washed with disinfectant our washer, dryer and floor. The basement sparkled. You can be sure that "Royal" will be the first word our of my mouth if I hear of anyone needing water damage services. Very truly yours. Antoinette Lunsford
Description of Work
Basement water restoration
Category
water damage restoration
Hire Again?
Yes
Service Provider Response
Thank you for posting such kind and enthusiastic comments, we certainly appreciate reading them. Your positive feedback allows us to know our efforts were appreciated and our service was excellent.Kristina P.
05/15/2019
Patrick M.
03/15/2018
Very responsive - called me back in couple hours, came to house that day to assess the basement. (Another company never called me back.) Worked with me to agree best options. Once decision was made a few days later Royal came in same day to remediate. Crew was professional, courteous and on time. Billed direct to insurance company.
Description of Work
Power outage in recent storm caused sump pump failure = flooded in basement
Category
water damage restoration
Cost
$3,000
Hire Again?
Yes
Service Provider Response
Thank you. We really appreciate how you've taken the time to write positive notes about our work. If you should have any concerns or questions please don't hesitate to contact us at 215-657-2244.Timothy U.
07/17/2017
They responded to our call right away and was very prompt, punctual, and professional throughout the 4-day service. They were also very accommodating and responsive in answering questions/clarifications when needed. We hope that this unfortunate event does not happen again, but if it does, we know who to call!
Description of Work
We had a plumbing problem that affected the ceiling in our laundry room. The water leaked from the 2nd floor toilet to the light fixture and ceiling of the laundry room below on the ground floor.
Category
water damage restoration
Hire Again?
Yes
Service Provider Response
Thank you for the wonderful review. Royal is committed to superior customer service and we exceed expectations in all of our business relationships. Our goal and success is based on responding immediately and bringing our customers 100% satisfaction. To us it's a matter of integrity and our reputation is built on it.Sarah C.
07/14/2017
Removal was great! When there was a glitch from the circuits being overloaded, they came first thing the next morning to fix it! Everybody was polite and super helpful.
Description of Work
Removal of moldy/water damaged ceiling & wall in garage. Ventilation to dry it out.
Category
water damage restoration
Hire Again?
Yes
Service Provider Response
Thank you for the review. Royal strives in every way to make sure the job was done in a professional manner and that our customers are 100% satisfied.Joanne R.
05/24/2017
The crew came the Sunday it occurred and immediately removed excess water and set up drying machines w/promises to return with more the next day which they did and 5 days later removed the machines.
Description of Work
Our home office was flooded our new floors ruined. Royal brought machines to dry and keep mold away.
Category
water damage restoration
Hire Again?
Yes
Service Provider Response
Thank you for the kind review.John B.
05/20/2017
Jeff T.
05/16/2017
I was super impressed with Royal's urgency and follow up. They made me feel like my problem was the only thing they had and I was the most important customer. David, the owner was awesome.
Description of Work
Dried my flooded basement w/ industrial dehumidifiers and 12 fans
Category
water damage restoration
Hire Again?
Yes
Service Provider Response
Thank you for posting such kind and enthusiastic comments, we certainly appreciate reading them. Your positive feedback allows us to know our efforts were appreciated and our service was excellent.Allison F.
04/26/2017
Royal was helpful from dealing with the insurance company, as well as prompt and thorough with the drying process. There was an issue with one of the pieces of equipment but they dealt with it professionally and made sure that I was satisfied after the job was completed.
Description of Work
Remediation after a water leak from the ceiling.
Category
water damage restoration
Hire Again?
Yes
Service Provider Response
Thank you for the nice review. Royal strives in every way to make sure the job was done in a professional manner and that our customers are 100% satisfied. If you should have any questions or concerns please don't hesitate to contact us.Joel S.
04/18/2017
Everyone from Royal was nice, professional, and responsible. Hopefully we won't need their services again but if so, I'd call them in a heartbeat!!
Description of Work
Royal detected all items that were damaged by water and removed them (drywall, wood, flooring)- they set up fans to dry out remaining area.
Category
water damage restoration
Hire Again?
Yes
Service Provider Response
Thank you for the thoughtful review. Our goal is to provide you Professional, Fair, Fast & Friendly service! We want you to be completely satisfied with our service, and we want to earn your support in recommending your experience. You are the reason we are here, and we Thank You!Kathi B.
04/17/2017
Royal was impressive from start to finish. Office set up the times, and workers were prompt, polite, efficient. Would recommend Royal highly!
Description of Work
water clean up and drying wells and floor
Category
water damage restoration
Hire Again?
Yes
Service Provider Response
Your positive feedback allows us to know our efforts are appreciated and you're satisfied with our service.Bridget G.
03/16/2017
Jessica T.
01/20/2017
They were always on time, very friendly & professional.
Description of Work
Dehumidifiers & fans were placed in kitchen, living room & garage to dry up water in walls & ceilings.
Category
water damage restoration
Hire Again?
Yes
Service Provider Response
Thank you for the taking the time to review. You are the reason we are here, and we Thank You!Allison F.
01/16/2017
Great, except that the dehumidifier was not working properly. I mentioned the unusual noise to one tech, he said it was fine. But the tech the next day said it was not working & I had to deal with another machine for an additional day because things weren't dry enough. Other than that - all was fine.
Description of Work
Clean-up & dry after water damage
Category
water damage restoration
Hire Again?
Yes
Jerome B.
01/11/2017
Royal can w/in one hour of Being called assessed brought installed equipment monitored removed at completion. All overMonday weekend.
Description of Work
Removed wet insulation, blower, dehumidifier -under floor in crawl specs.
Category
water damage restoration
Hire Again?
Yes
Service Provider Response
Thank you for the thoughtful review. Our goal is to provide you Professional, Fair, Fast & Friendly service! We want you to be completely satisfied with our service, and we want to earn your support in recommending your experience. If you still have any questions, concerns or issues please feel free to contact us anytime at 215-657-2244. You are the reason we are here, and we Thank You!Karen R.
01/06/2017
Very well. Royal rep was very timely and so were the people who brought & placed dryers & removed damage.
Description of Work
Assessed damage, brought in dryers & removed damaged drywall and rug.
Category
water damage restoration
Hire Again?
Yes
Service Provider Response
Thank you very much for your kind review.JOHN D.
12/15/2016
David, Vasily and John, the service providers, were results-oriented, courteous and punctual, from my initial call for help to job completion. Work quality was completely to my satisfaction. Royal is probably the best contractor I've ever hired. Sewage backups are not fun, but royal really came through for me.
Description of Work
Sources of moisture were identified. House structural components dried out over 3-day period using dehumidifiers, air scrubbers & movers in bathroom and basement. Basement floor was steam cleaned; bathroom floor linoleum removed, and wood floor cleaned and dried, living room carpet steamed cleaned at completion the job.
Category
water damage restoration
Hire Again?
Yes
Service Provider Response
Thank you very much for your kind review and your business. Royals goal and success is based on responding immediately and bringing our customers 100% satisfaction. To us it's a matter of integrity and our reputation is built on it.Thomas P.
11/20/2016
We were at a loss as to what to do, our initial call was answered by a person estimator was out in an hour. He took care of insurance claim crew was there 1 1/2 hrs. later. done in 1 hr. 15 min (bottom).
Description of Work
Cleaned, sanitized & dried basement after sewer over flow.
Category
water damage restoration
Hire Again?
Yes
Service Provider Response
Thank you for the wonderful review. Please don't hesitate to call us with any questions or concerns.Daniel W.
10/27/2016
Kept us well informed and explained every aspect of the project. Crew was on-time at all 3 visits.
Description of Work
Removed damaged drywall & treated for surface mold-dried out carpet.
Category
water damage restoration, mold removal
Hire Again?
Yes
Service Provider Response
Thank you for the thoughtful review.Dawn G.
10/12/2016
Royal is the best company I have ever used! They explained everything they were doing, allowed me to take pictures of the damage as they were working, answered any and every question I had, arrived when they said they would, cleaned up all the debris and were incredibly efficient. I hope to never have water damage again but if I do, I wouldn't hesitate to contact Royal.
Description of Work
I had water damage from my hot water heater that was leaking.
Category
water damage restoration
Hire Again?
Yes
Service Provider Response
Thank you very much for your kind review and your business. Royals goal and success is based on responding immediately and bringing our customers 100% satisfaction. To us it's a matter of integrity and our reputation is built on it.bob S.
09/21/2016
Kevin A.
08/30/2016
Awesome. Came the same day we called, installed the equipment, basement was dry and repaired 72 hours later.
Description of Work
Royal fixed our basement which was damaged due to flooding.
Category
water damage restoration
Cost
$1,600
Hire Again?
Yes
Service Provider Response
Thank you for the thoughtful review. Our goal is to provide you Professional, Fair, Fast & Friendly service! We want you to be completely satisfied with our service, and we want to earn your support in recommending your experience. If you still have any questions, concerns or issues please feel free to contact us anytime at 215-657-2244. You are the reason we are here, and we Thank You!DAVID P.
08/12/2016
The only company which respond promptly with in-home visit after Father’s day weekend. Very satisfied with responsiveness, quality and follow-up.
Description of Work
Water damage remediation in basement of home-an extensive job covering over 750 sq ft of carpet, and damaged walls.
Category
water damage restoration
Hire Again?
Yes
Service Provider Response
Thank you for the thoughtful review. Our goal is to provide you Professional, Fair, Fast & Friendly service! If you should have any questions, concerns or issues please feel free to contact us anytime at 215-657-2244.Other Information
Services Offered
Services Not Offered
Call for details.
Licensing
Licensed
- Trade License Number
- PA063327
- Trade License Locale
- Pennsylvania
- Trade License Authority
- Pennsylvania: Home Improvement Contractors
- Trade License Expiration
- 02/24/2024
Insured
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves.To find more licensing information for your state, visit our Find Licensing Requirements page.
We are actively performing full services. We are taking additional precautions to protect our customers.
Health & Safety Measures
We will wear masks and gloves when we visit your home
All statements concerning COVID‑19 business operations and essential services are informational only, and are self‑reported and not verified by Angi.