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Royal Water Damage Restoration
Founded 2005 • With Angi since March 2011
Business Details
Phone Number
Address
1923 Fairview Ave
Willow Grove, PA 19090
Description
Verified Reviews
12/18/2020
Kathy W.
Royal’s responsiveness and work was wonderful. Every step of the mitigation process was so easy. They are a truly professional company.
Description of Work
Flooding fro broken sewage pipe
Category water damage restoration,mold removal
Service Provider Response
Thank you for the thoughtful review. Our goal is to provide you Professional, Fair, Fast & Friendly service! We want you to be completely satisfied with our service, and we want to earn your support in recommending your experience. If you still have any questions, concerns or issues please feel free to contact us anytime at 215-657-2244. You are the reason we are here, and we Thank You!08/27/2019
Antoinette L.
Royal recently provided emergency water damage service in our basement. Thank you for your wonderful and professional treatment of our home. The service men were respectful of our belongings. They spread sheets of cloth to keep our carpeting clean. They washed with disinfectant our washer, dryer and floor. The basement sparkled. You can be sure that "Royal" will be the first word our of my mouth if I hear of anyone needing water damage services. Very truly yours. Antoinette Lunsford
Description of Work
Basement water restoration
Category water damage restoration
Service Provider Response
Thank you for posting such kind and enthusiastic comments, we certainly appreciate reading them. Your positive feedback allows us to know our efforts were appreciated and our service was excellent.05/15/2019
Kristina P.
Guys are wonderful! Very professional
Description of Work
Water Mitigation
Category water damage restoration
Service Provider Response
Thank you for the kind review.03/15/2018
Patrick M.
Very responsive - called me back in couple hours, came to house that day to assess the basement. (Another company never called me back.) Worked with me to agree best options. Once decision was made a few days later Royal came in same day to remediate. Crew was professional, courteous and on time. Billed direct to insurance company.
Description of Work
Power outage in recent storm caused sump pump failure = flooded in basement
Category water damage restoration
Service Provider Response
Thank you. We really appreciate how you've taken the time to write positive notes about our work. If you should have any concerns or questions please don't hesitate to contact us at 215-657-2244.07/17/2017
Timothy U.
They responded to our call right away and was very prompt, punctual, and professional throughout the 4-day service. They were also very accommodating and responsive in answering questions/clarifications when needed. We hope that this unfortunate event does not happen again, but if it does, we know who to call!
Description of Work
We had a plumbing problem that affected the ceiling in our laundry room. The water leaked from the 2nd floor toilet to the light fixture and ceiling of the laundry room below on the ground floor.
Category water damage restoration
Service Provider Response
Thank you for the wonderful review. Royal is committed to superior customer service and we exceed expectations in all of our business relationships. Our goal and success is based on responding immediately and bringing our customers 100% satisfaction. To us it's a matter of integrity and our reputation is built on it.07/14/2017
Sarah C.
Removal was great! When there was a glitch from the circuits being overloaded, they came first thing the next morning to fix it! Everybody was polite and super helpful.
Description of Work
Removal of moldy/water damaged ceiling & wall in garage. Ventilation to dry it out.
Category water damage restoration
Service Provider Response
Thank you for the review. Royal strives in every way to make sure the job was done in a professional manner and that our customers are 100% satisfied.05/24/2017
Joanne R.
The crew came the Sunday it occurred and immediately removed excess water and set up drying machines w/promises to return with more the next day which they did and 5 days later removed the machines.
Description of Work
Our home office was flooded our new floors ruined. Royal brought machines to dry and keep mold away.
Category water damage restoration
Service Provider Response
Thank you for the kind review.05/20/2017
John B.
I am disable, they took care of everything. Neat, clean, polite.
Description of Work
Water damage, kitchen, finish basement.
Category water damage restoration
Service Provider Response
Thank you for the kind review.05/16/2017
Jeff T.
I was super impressed with Royal's urgency and follow up. They made me feel like my problem was the only thing they had and I was the most important customer. David, the owner was awesome.
Description of Work
Dried my flooded basement w/ industrial dehumidifiers and 12 fans
Category water damage restoration
Service Provider Response
Thank you for posting such kind and enthusiastic comments, we certainly appreciate reading them. Your positive feedback allows us to know our efforts were appreciated and our service was excellent.04/26/2017
Allison F.
Royal was helpful from dealing with the insurance company, as well as prompt and thorough with the drying process. There was an issue with one of the pieces of equipment but they dealt with it professionally and made sure that I was satisfied after the job was completed.
Description of Work
Remediation after a water leak from the ceiling.
Category water damage restoration
Service Provider Response
Thank you for the nice review. Royal strives in every way to make sure the job was done in a professional manner and that our customers are 100% satisfied. If you should have any questions or concerns please don't hesitate to contact us.Other local Pros in your area
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Business Highlights
Family Owned & Operated
24/7 Service Offered
Emergency Services Offered
Wears MaskService Categories
Licensing
- Trade License Number
- PA063327
- Trade License Locale
- Pennsylvania Commonwealth
- Trade License Authority
- Office of Attorney General
- Trade License Expiration
- 02/24/2018
Services Offered
Water Damage Remediation, Water Removal, Smoke, Fire, Flood, Sewage Cleanup, Storm Damage, Wet Basement Drying, Odor/ Mildew Control, Dehumidification , Mold and Asbestos Services.
Services Not Offered
Call for details.
Frequently Asked Questions & Answers about Royal Water Damage Restoration
How is Royal Water Damage Restoration overall rated?
Royal Water Damage Restoration is currently rated 5 overall out of 5.
What days are Royal Water Damage Restoration open?
Royal Water Damage Restoration is open:
What payment options does Royal Water Damage Restoration provide
Royal Water Damage Restoration accepts the following forms of payment: MasterCard, American Express, Discover, Check, Visa, Financing Available
Does Royal Water Damage Restoration offer free estimates?
Yes, Royal Water Damage Restoration offers free project estimates.
Does Royal Water Damage Restoration offer eco-friendly accreditations?
Yes, Royal Water Damage Restoration offers eco-friendly accreditations.
Does Royal Water Damage Restoration offer a senior discount?
Yes, Royal Water Damage Restoration offers a 15% senior discount.
Does Royal Water Damage Restoration offer emergency services?
Yes, Royal Water Damage Restoration offers emergency services.
Are warranties offered by Royal Water Damage Restoration?
No, Royal Water Damage Restoration does not offer warranties.
What services does Royal Water Damage Restoration offer?
Royal Water Damage Restoration offers the following services: Water Damage Remediation, Water Removal, Smoke, Fire, Flood, Sewage Cleanup, Storm Damage, Wet Basement Drying, Odor/ Mildew Control, Dehumidification , Mold and Asbestos Services.
Are there any services Royal Water Damage Restoration does not offer?
Call for details.