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Royal Water Damage Restoration
Carpets or Rugs - Clean at Home, Water Removal Recovery Service, Plumbing for a Remodel or Addition - Install,
About us
For over 20 years, Royal Water Damage Restoration, Inc. has been providing professional and reliable water damage remediation, water removal, smoke, fire, flood cleanup, storm damage, asbestos testing and removal, wet basement drying, and mold services to our clients. We understand the urgency of emergency situations and as such, we are available 24 hours a day, 7 days a week, 365 days a year to attend to your needs. Our staff is highly trained and experienced, and we pride ourselves on always providing you with professional and thorough service. When you contact us, you will always speak with a live person who will dispatch our local, certified, and dedicated technicians to your location anywhere in the Philadelphia, Montgomery, Bucks, Delaware and Chester County areas. We are committed to providing rapid response and ensuring that the job is done right the first time.
Business highlights
Emergency services offered
20 years of experience
Services we offer
Dehumidification, Fire, Flood, Mold and Asbestos Services., Odor/ Mildew Control, Sewage Cleanup, Smoke, Storm Damage, Water Damage Remediation, Water Removal, Wet Basement Drying
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
5.0104 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 96% | ||
| 3% | ||
| 0% | ||
| 0% | ||
| 0% |
Showing 1-25 of 104 reviews
Rev. C.
Sep 2025
This was my first experience with this company and they exceeded expectations. The remediation was performed in a conpetent manner they alleviated the problem with the water damage and mole.
Andrew B.
Jul 2024
During the end of June, I had water damage in my basement. Within 24 hours after, I called Royal Water Damage, they had someone at my house to provide an estimate of the cost of mitigation. After I had agreed to the estimate, they had a crew begin the mitigation process within 2 hours. The crew was professional. The entire process only took a few days (less than a week). I would use this company again if I had water damage.
Phyllis E.
Nov 2023
Royal Water was very responsive to our sewer overflow dilemma concerning the basement of rental property. From the first phone call they were responsive and throughout the project they were communicative. The work was performed quickly. The staff were very knowledgeable and extremely helpful and patient in answering my questions.
Response from Royal Water Damage Restoration
"Thank you for taking the time to share your experience with Royal Water. We're pleased to hear that our team was able to address your sewer overflow concerns promptly and effectively. We prioritize open communication and appreciate your acknowledgment of our responsiveness throughout the project. Our knowledgeable staff is committed to providing assistance and answering any questions you may have. We're here to help, and we value your feedback."
Daniel K.
Oct 2023
Royal water damage was professional throughout the entire process and did a great job of reaching out and explaining their evaluation to me.
Response from Royal Water Damage Restoration
"Thank you so much for taking the time to share your positive experience with Royal Water Damage! We're happy to hear that you found our service to be professional and that our team did an excellent job in communicating their evaluation to you. At Royal Water Damage, we take pride in our commitment to delivering top-notch service and ensuring our customers are well-informed throughout the process. If you ever require our assistance again in the future or have any questions, please don't hesitate to reach out. We appreciate your feedback and look forward to serving you again if the need arises."
LINDA M.
Sep 2023
Royal Water Damage went well beyond my expectations. Everyone associated with my project gave me confidence and peace of mind during a very stressful time. From 1st visit from Mgr, Peter D. to final visit from Paul G. it was comforting dealing with such an expert, professional and people friendly company. Day to day workesr, (Anthony, Junior, Mickey, Timmy & any other whose name I may have forgotten) to the office personnel (Loretta & Tanyana) everyone was extremely helpful in answering all questions and concerns. Peter explained what needed to be done and how they would accomplish it. The work was completed efficiently with little impact on my daily routine. Everyone was a well-trained technician. I would definitely recommend this company and the people they employ to any one of my friends or family that needed their expertise
Response from Royal Water Damage Restoration
"Thank you so much for taking the time to share your wonderful experience with Royal Water Damage. We're thrilled to hear that we exceeded your expectations and were able to provide you with confidence and peace of mind during a stressful time. Our team, from Manager Peter D. to Technician Paul G., is dedicated to delivering expert, professional, and people-friendly service. We truly value your kind words about our day-to-day workers, Anthony, Junior, Mickey, Timmy, and others, as well as our office personnel, Loretta and Tanyana. They take pride in their work and are always ready to address any questions or concerns you may have. It's great to hear that Peter effectively communicated the necessary steps and ensured minimal disruption to your daily routine. We believe in the importance of well-trained technicians to provide the best service possible. Your recommendation means the world to us, and we're grateful for your trust in us to serve your friends and family should they ever require our expertise. If you ever need assistance in the future, please don't hesitate to reach out. Once again, thank you for choosing Royal Water Damage, and we wish you all the best."
Katie G.
Jul 2023
Royal Water damage was professional, polite and respectful. Nick was communicative and dealt with concerns when they came up nicely. I have a child in the house and they were very accommodating with some safety requests and left my home safe each evening.
Response from Royal Water Damage Restoration
"Thank you for your positive feedback! We strive to provide professional, polite, and respectful service. Nick is a great communicator and handles concerns effectively. We understand the importance of safety, especially with children, and are glad to accommodate your requests. Ensuring your home is safe each evening is our priority. We appreciate your review!"
Vickie R.
Mar 2023
I just wanted to reach out and let you know, once again, how much I appreciate the excellent work, attention, and care that you and the crew at Royal have given me during my recent sewer blockage issues. You made a very difficult and unpleasant experience easier for me to manage. You were all so kind, efficient and professional! It was a pleasure working with each of you. Thanks so very much for helping me during this crazy time!
Response from Royal Water Damage Restoration
"Thank you so much for taking the time to share your feedback! We are thrilled to hear that you had a positive experience with our team at Royal. It means a lot to us to know that we were able to make a difficult situation more manageable for you. Providing excellent work, attention, and care to our customers is our top priority, and we are glad that our crew was able to meet your expectations. We truly appreciate your kind words about their kindness, efficiency, and professionalism. It was a pleasure working with you as well, and we are grateful for the opportunity to assist you during this challenging time. If you ever need any further assistance or have any questions, please don't hesitate to reach out to us. Thank you once again for your kind words and for choosing Royal."
Steve D.
Feb 2023
They did a very good job.
Response from Royal Water Damage Restoration
"Thank you for taking the time to leave a review and for recognizing the efforts of our team. We strive to provide the best service possible and it's great to see that it showed in your experience. Thank you again for your feedback!"
Ronald R.
Feb 2023
Efficiently and courteously
Response from Royal Water Damage Restoration
"Thank you so much for your 5-star review! We are delighted to hear that our team was able to assist you both efficiently and courteously. We strive to provide the best customer service possible, and your feedback is greatly appreciated. Thank you for being such a valued customer!"
Charles T.
Feb 2023
Excellent service, great communication, quick and efficient work. Highly recommend.
Response from Royal Water Damage Restoration
"Thank you for the positive review, Mr. [Member Name Removed]! It's great to hear that you had a positive experience with our service and we appreciate the compliments on our communication and efficiency. We're thrilled to have met your expectations and are glad that you would recommend us."
Kathy W.
Dec 2020
Royal’s responsiveness and work was wonderful. Every step of the mitigation process was so easy. They are a truly professional company.
Response from Royal Water Damage Restoration
"Thank you for the thoughtful review. Our goal is to provide you Professional, Fair, Fast & Friendly service! We want you to be completely satisfied with our service, and we want to earn your support in recommending your experience. If you still have any questions, concerns or issues please feel free to contact us anytime at 215-657-2244. You are the reason we are here, and we Thank You!"
Antoinette L.
Aug 2019
Royal recently provided emergency water damage service in our basement. Thank you for your wonderful and professional treatment of our home. The service men were respectful of our belongings. They spread sheets of cloth to keep our carpeting clean. They washed with disinfectant our washer, dryer and floor. The basement sparkled. You can be sure that "Royal" will be the first word our of my mouth if I hear of anyone needing water damage services. Very truly yours. Antoinette Lunsford
Response from Royal Water Damage Restoration
"Thank you for posting such kind and enthusiastic comments, we certainly appreciate reading them. Your positive feedback allows us to know our efforts were appreciated and our service was excellent."
Kristina P.
May 2019
Guys are wonderful! Very professional
Response from Royal Water Damage Restoration
"Thank you for the kind review."
Patrick M.
Mar 2018
Very responsive - called me back in couple hours, came to house that day to assess the basement. (Another company never called me back.) Worked with me to agree best options. Once decision was made a few days later Royal came in same day to remediate. Crew was professional, courteous and on time. Billed direct to insurance company.
Response from Royal Water Damage Restoration
"Thank you. We really appreciate how you've taken the time to write positive notes about our work. If you should have any concerns or questions please don't hesitate to contact us at 215-657-2244."
Tammy H.
Aug 2017
Seamless, no problems
Response from Royal Water Damage Restoration
"Thank you for the kind review."
Tim U.
Jul 2017
They responded to our call right away and was very prompt, punctual, and professional throughout the 4-day service. They were also very accommodating and responsive in answering questions/clarifications when needed. We hope that this unfortunate event does not happen again, but if it does, we know who to call!
Response from Royal Water Damage Restoration
"Thank you for the wonderful review. Royal is committed to superior customer service and we exceed expectations in all of our business relationships. Our goal and success is based on responding immediately and bringing our customers 100% satisfaction. To us it's a matter of integrity and our reputation is built on it."
Sarah C.
Jul 2017
Removal was great! When there was a glitch from the circuits being overloaded, they came first thing the next morning to fix it! Everybody was polite and super helpful.
Response from Royal Water Damage Restoration
"Thank you for the review. Royal strives in every way to make sure the job was done in a professional manner and that our customers are 100% satisfied."
Joanne R.
May 2017
The crew came the Sunday it occurred and immediately removed excess water and set up drying machines w/promises to return with more the next day which they did and 5 days later removed the machines.
Response from Royal Water Damage Restoration
"Thank you for the kind review."
John B.
May 2017
I am disable, they took care of everything. Neat, clean, polite.
Response from Royal Water Damage Restoration
"Thank you for the kind review."
Jeff T.
May 2017
I was super impressed with Royal's urgency and follow up. They made me feel like my problem was the only thing they had and I was the most important customer. David, the owner was awesome.
Response from Royal Water Damage Restoration
"Thank you for posting such kind and enthusiastic comments, we certainly appreciate reading them. Your positive feedback allows us to know our efforts were appreciated and our service was excellent."
Allison F.
Apr 2017
Royal was helpful from dealing with the insurance company, as well as prompt and thorough with the drying process. There was an issue with one of the pieces of equipment but they dealt with it professionally and made sure that I was satisfied after the job was completed.
Response from Royal Water Damage Restoration
"Thank you for the nice review. Royal strives in every way to make sure the job was done in a professional manner and that our customers are 100% satisfied. If you should have any questions or concerns please don't hesitate to contact us."
Allison F.
Apr 2017
Great, except that the dehumidifier was not working properly. I mentioned the unusual noise to one tech, he said it was fine. But the tech the next day said it was not working & I had to deal with another machine for an additional day because things weren't dry enough. Other than that - all was fine.
Joel S.
Apr 2017
Everyone from Royal was nice, professional, and responsible. Hopefully we won't need their services again but if so, I'd call them in a heartbeat!!
Response from Royal Water Damage Restoration
"Thank you for the thoughtful review. Our goal is to provide you Professional, Fair, Fast & Friendly service! We want you to be completely satisfied with our service, and we want to earn your support in recommending your experience. You are the reason we are here, and we Thank You!"
Kathi B.
Apr 2017
Royal was impressive from start to finish. Office set up the times, and workers were prompt, polite, efficient. Would recommend Royal highly!
Response from Royal Water Damage Restoration
"Your positive feedback allows us to know our efforts are appreciated and you're satisfied with our service."
Bridget G.
Mar 2017
All off the workers were nothing short of amazing.
Response from Royal Water Damage Restoration
"Thank you for the kind review."
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
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FAQ
Royal Water Damage Restoration is currently rated 5.0 overall out of 5.
Royal Water Damage Restoration accepts the following forms of payment: CreditCard
Yes, Royal Water Damage Restoration offers free project estimates.
No, Royal Water Damage Restoration does not offer eco-friendly accreditations.
No, Royal Water Damage Restoration does not offer a senior discount.
Yes, Royal Water Damage Restoration offers emergency services.
No, Royal Water Damage Restoration does not offer warranties.