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He did an excellent job and was professional. He explained everything he was going to do and when I could walk on the carpet, etc. We did not have to move large pieces of furniture such as the couch and dining room table or hutch. I will definitely hire Kemper again.

The very skilled repair man tore the couch apart and what I photographed was appalling. There were support straps broken,the unattached piece of back support wood, other support wood beams were bowed, more seams were starting to wear on the seat cushions and particle board was present as part of...

Terrible, and this is the second well below average experience I've had with Macy's and Worry No More. Short story is, bought a $1700 leather sectional couch approximately 18 months ago. Now the leather is flaking around every seam in the seats and 'Worry No More' told me, "Sorry, but your plan...

I employed Mrs. Clean for a year as my housecleaners.  The company initially was recommended by my neighbors, and Donna ran a good company when she owned it.  Once she sold the company, though, the quality began to sag. Mrs. Clean came every two weeks for service (team of two, who spent 2.5...

we have a dog who sheds a lot and have an expensive dyson vacuum and i offered that they can use that because it does a better job than most vacuums on dog hair. they brought their own shop vac type vacuum which worked wonders on the carpet and furniture. i have never seen the house this clean....

Even with the Deal, we were scheduled quickly.  The serviceman arrived on time and focused on his work, was professional.  The couch & 1 1/2 chair were cleaned.  Cushions were left open so that the couch could dry out properly.

The company was easy to work with to schedule the cleaning and the person showed up on time.  I was surprised, however, to see that they did not have trunk-mounted equipment. I also got "upsold" a lot more than I wanted.  Suddenly it was $2/per cushion to have the back cushions cleaned on the...

I purchased the Big Deal from Angie's list for $99 for 4 rooms of carpet cleaning. When I called, I was able to set up an appointment for about a week and a half later.  I had a living room, small dining room, a hallway, and a playroom cleaned. The day of the service, 2 guys showed up, saw what...

I have been in my home for 20 years, and they did the best carpet cleaning I have ever had. The technician was very nice. I had some spots on an off white couch and I asked him to look at it for me and give an estimate. He told I could just get a stiff brush to remove the stains. I really...

Because I do not drive, Miranda brought fabric samples to me at my home, which was a huge help. We had conferred about my tastes over the phone and via email before hand, and I knew what I wanted, so this was not too difficult. If I had needed more guidance I think she would have been most...