LOWE'S OF MONROEVILLE

Hardware & Home Improvement Stores, Appliance Sales and Installation, Decks and Porches,


Services we offer

APPLIANCES, WATER HEATERS, COMPACTORS & DISPOSERS, FLOOR CARE, AIR CONDITIONERS, BATH TUBS & SHOWERS, CABINETS & COUNTERTOPS, CEILING FANS, FAUCETS & FIXTURES, FLOORING, INTERIOR DOORS, HOME DECOR, LADDERS, LUMBER, MASONRY & PLUMBING, ELECTRICAL, FENCING, GUTTERS, DECKING & DOORS, OUTDOOR POWER EQUIPMENT, LIGHTING, PATIO FURNITURE, PAINT & STAIN, WINDOWS, PLAY EQUIPMENT & ACCESSORIES.

Reviews

4.217 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
65%
4
6%
3
12%
2
0%
1
18%


Rating CategoryRating out of 5
quality
4.4
value
4.7
professionalism
4.4
responsiveness
4.3
punctuality
4.3
Showing 1-17 of 17 reviews

Margaret M.
08/2017
5.0
decks
  + -1 more
They did a wonderful job. They did a good job.
Description of Work: I got a front and a back porch.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$12,000

Jim S.
07/2017
3.0
decks
  + -1 more
Had to pay in full in advance. Didn't start until 2 weeks after contracted completion date. Communication was non- existent. Basic deck - good. Finish/details: very poor. Response to comments: very poor. They left several hundred dollars worth of materials behind. Will never use them again.
Description of Work: Deck
Rating CategoryRating out of 5

Janice H.
05/2017
5.0
home improvement stores
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro
$150

Willie C.
05/2016
5.0
home improvement stores
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Stuart S.
01/2016
5.0
home improvement stores
  + -1 more
unknown
Description of Work: We bought a new over the counter microwave and had them install it. The installer was courteous, on time, knowledgeable, and neat.
Rating CategoryRating out of 5
Yes, I recommend this pro

Wagner L.
11/2015
5.0
remodeling
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

cornelius M.
06/2015
3.0
home improvement stores
  + -1 more
unknown
Description of Work: We bought countertops from Lowe's they had 3rd party contractor that actually supplied and installed the countertops. They gave me a window between 8 and 10 am. The installer called me at 8:30am to tell me they had one job before mine and then they would be at my house. When I called at 2pm to find out what was going on they said they had me on the schedule for 2:30pm. When I called back at 4:30 they told me they were having issues at the other job and said they be at my house as soon as they could. Unless I wanted to reschedule for the next day, I did not wish to reschedule, I had already taken a day off work. When I called Lowes to complain they told me the timeframe was 8am to 10pm, which was not correct, I asked the installers when they showed up at 9:30pm. It took them 2 hours to install the countertops which is what I expected, they did a wonderful job. The manager of Lowes said he would call me back the next day to discuss the issues and come to some kind of resolution, I'm still waiting for that call.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$3,100

Todd H.
02/2015
1.0
home improvement stores
  + -1 more
1st meeting to begin process was on 7/12/14. Signed contract and paid IN FULL on 7/24/14. Had problems at every turn, too many to write here. Cabinets weren't delivered until 8/18 and install didn't begin until 9/18 (we took a 9 day vacation in late August). There were constant delays and problems. Apparently they were short an installer, so the one assigned to us was working on multiple projects at same time. There was frequent miscommunication and no accountability on their part. We will never do business with Lowes again. The fact that they want payment in full at start is ridiculous and looking back, that was our biggest mistake. The only good news is that it all looks very good now.
Description of Work: Remodeled kitchen, but did not replace any appliances

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
2.0
responsiveness
1.0
punctuality
1.0

$10,500

Maria S G.
07/2013
5.0
home improvement stores
  + -1 more
It was an absolutely beautiful experience. It is just nice getting a good deal every now and then and I sure needed paint supplies so that was perfect. I have been painting the house and getting it ready for sale and all that. I go there often in the past several months and everybody there is friendly and courteous. When I used the gift card nothing special happened. It was just a normal shopping trip. I will probably head there later this week again.
Description of Work: I used the big deal that I purchased from Lowe's of Monroeville over a month ago or maybe even two months ago for buying paint supplies.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$20

Luis R.
05/2013
5.0
appliance sales
  + -1 more
Researched dehumidifiers and decided to a buy Soleus 70 pint unit from Lowes. The purchase was made on the internet to be picked up at the store. Everything went well; the product was ready to pick up within minutes after my arrival at the store. The customer service personnel were proficient. My feedback to Lowes is that they could have provided this big bulky package on a flat bed device and even offered assistance to load it into my car. It was a little difficult for me to lift the bulky package out of the standard shopping cart for loading into my car. I installed the unit at home with little effort. The price was good considering I spent about as much for the older Sears (LG)model that was recalled.
Description of Work: Provided a Soleus 70-pint dehumidifier promptly and at a reasonable cost.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$209

Nancy J.
05/2013
5.0
roofing
  + -1 more
They were very nice. He made the estimate there right on the spot and it was accurate. He showed up on time and we didn’t have any problems.
Description of Work: I called them for an estimate for a whole new roof.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

quentace T.
06/2012
4.0
home improvement stores
  + -1 more
I had a gift card so I went to shop there. Their price is a little bit cheaper than the other hardware store I go to. Overall, I consider them good.
Description of Work: I sometimes use Lowe's for my home improvement.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$50

DOROTHY B.
02/2008
1.0
appliance sales
  + -1 more
They broke a glass shelf when removing my old refrigerator and did not let me know. I called Lowe's and was so frustrated, they ended up replacing the shelf for me. I asked that they send different delivery men since the others were disrespectful, and they said they would never send them again. The next week the same men showed up with my stove! They had never been told that I called about the broken shelf. I asked why they did not tell me they broke it and they said they forgot. The store manager was very responsive and gave me discounts on the appliances I just felt the people under the main store manager were not competent. I would rather have paid more money somewhere else to receive better service. It took 2 months to resolve all the issues which was frustrating.
Description of Work: I purchased a microwave, dishwasher, refrigerator and a stove from them. Everything appliance, except the dishwasher, had to be returned. The stove had to be returned 3 times.

Rating CategoryRating out of 5
quality
2.0
punctuality
4.0


PAT G.
09/2007
5.0
home improvement stores
  + -1 more
The salesperson was helpful in assisting me with my decision. From my experiences, Lowe's have more available employees than another home improvement store. They truly offer better customer service. I appreciate their low pricing and wide variety of products. Unfortunately, I do not have an accurate dollar amount.
Description of Work: I purchased a low flush toilet, wax seal and the interior accessories of the toilet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

LAMONT V S.
08/2007
5.0
ceiling fans
  + -1 more
They have good people. He did a nice clean up job. I would use him again.
Description of Work: 3 ceiling fans purchased and installed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$230

Sherry G.
10/2006
5.0
appliance sales
  + -1 more
The sales people were all nice and helpful. They waived delivery and installation and the haul away charge, even though the sale price took us under 399. They arranged delivery for the next day on SUNDAY! and showed up exactly when we asked them to at 1 pm. There is no staying home from work for half a day! The delivery men were polite and professional. It was our best experience with delivery people.
Description of Work: We bought a new washing machine, and they delivered and installed it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

ANNE R.
01/2006
1.0
carpet installation, flooring contractor, hardwood floor
  + 1 more
Our overall experience was poor. Despite numerous calls to the contact person at Lowe's, Bill Repco, we never received a complete bid for the work. The 3 subcontractors who came to our house were professional. The problem seemed to be at Lowe's. First our order was lost. They eventually gave us a bid for only part of the work. With small exception, the employees we dealt with in the store seemed disinterested in providing us with information. The people who spoke with us did not seem to have the depth of knowledge necessary to provide us with useful advice. When a company has this much trouble getting a bid together, they clearly cannot be relied on to coordinate & take responsibility for a large project. We decided to go with another company.
Description of Work: We recently bought a new home & requested a bid from Lowe's of Monroeville to lay down new wood flooring, tile flooring, & carpeting. Lowe's sent out requests to several subcontractors to prepare a bid for this work.

Rating CategoryRating out of 5
value
3.0
professionalism
2.0
responsiveness
1.0


    Contact information

    4200 WILLIAM PENN HWY, Monroeville, PA 15146

    www.lowes.com

    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Hardware & Home Improvement Stores,
    Appliance Sales and Installation,
    Decks and Porches,
    Ceiling Fans,
    Roofing,
    General Remodeling,
    Hardwood Flooring Sales and Installation,
    Flooring Sales and Installation,
    Carpet Sales and Installation

    FAQ

    LOWE'S OF MONROEVILLE is currently rated 4.2 overall out of 5.
    No, LOWE'S OF MONROEVILLE does not offer free project estimates.
    No, LOWE'S OF MONROEVILLE does not offer eco-friendly accreditations.
    No, LOWE'S OF MONROEVILLE does not offer a senior discount.
    No, LOWE'S OF MONROEVILLE does not offer emergency services.
    No, LOWE'S OF MONROEVILLE does not offer warranties.
    LOWE'S OF MONROEVILLE offers the following services: APPLIANCES, WATER HEATERS, COMPACTORS & DISPOSERS, FLOOR CARE, AIR CONDITIONERS, BATH TUBS & SHOWERS, CABINETS & COUNTERTOPS, CEILING FANS, FAUCETS & FIXTURES, FLOORING, INTERIOR DOORS, HOME DECOR, LADDERS, LUMBER, MASONRY & PLUMBING, ELECTRICAL, FENCING, GUTTERS, DECKING & DOORS, OUTDOOR POWER EQUIPMENT, LIGHTING, PATIO FURNITURE, PAINT & STAIN, WINDOWS, PLAY EQUIPMENT & ACCESSORIES.

    Contact information

    4200 WILLIAM PENN HWY, Monroeville, PA 15146

    www.lowes.com