Becker Locksmith Services Inc

Becker Locksmith Services – Review A little background – Becker’s ad in the Chester County telephone directory states that they are Dependable, Prompt and Reasonable. I must disagree - it is my experience with them that they are NOT dependable and NOT prompt in their response to the customer. My experience with Becker did not include pricing so I cannot speak to that. We contacted Becker Locksmith to take a look at our sliding glass door lock as it failed to lock. When he finally arrived to look at the defective lock he said that he needed to research the lock and call us back in a couple of days. After waiting over a week and a half we contacted Becker again. Becker said he was still researching. After another week we called Becker. Who said he STILL was researching the issue. I was getting mad – if Becker did not want to do the job – just tell us and we would go somewhere else to get it fixed. Upon further review I noticed that the door lock had writing on it – I found that there was a Canadian Patent number on the lock – so within 5 minutes doing a GOOGLE SEARCH using the patent number I found a company in NEW JERSEY that had the lock and ordered it from SWISO for less than $30.00. I then called Becker and told him that within 5 minutes of doing a GOOGLE SEARCH I found a company in NEW JERSEY that had the lock. Thanked him for his time. Art S.

I had an exterior lockset installed for $115 and the craftmanship and responsiveness was very professional. However, there is an addition service charge of $50 which remains unexplained. I’ve worked with 27 contractors over the past two years none of which billed for a service or trip charge.

Great. Showed up on time. Price very fair.

Arrived promtly and the repair was done quickly

All went well. Very professional. Prompt service. Well done. Would definitely recommend to others and will not hesitate to use again when needed.

We were moving in. We needed to switch those locks. It was $500; it was a little pricey.They were on time and within budget within the price they quoted. It probably took an hour and a half to complete the work.

It went perfectly. Brent was very professional and did excellent work. He ran in to a problem with the lock on my front door, and repaired it at no additional charge, despite the extra half hour that was required to fix it.

New lock works smoothly.

The service went very smoothly. Upon arrival, I explained what I wanted and how many keys I needed. Becker promptly went to work taking out the lock cylinders. Everything they needed to do the job was with them in their van, and the work was done in under two hours. The locks / keys all functioned very well after the work was done.

unknown

He was very nice, personable and professional. My husband was impressed this honesty and customer service. They returned our request within 24 hours and came out the next day.

unknown

Mr. Becker arrived on time, performed the service perfectly and cleaned up when he was done. Both the deadbolt and lock work smooth as butter. I couldn't ask for a more effective job. I would use them again in a heartbeat.

unknown

My experience with Beckers was great! My phone call was returned within 20 minutes and he worked with my schedule. He was very professional, quick, and would defiantely recommend.

Easy to schedule; on time; very professional

It went very well. I have used this firm in the past. They are courteous, prompt and utterly professional. They are dependable-and that is hard to find these days. I highly recommend.

Great service, friendly staff, on time.

Becker was really good. I've known these guys for a long time. So, they were fine. I never had any problems with them. I would recommend them. They're prompt. They work clean. They're nice people. They give you value. I think my brother had used them so same he said that they were good.

I should mention right off the top that I do my research, and this company was by far the most reasonable price-wise of any that I called (and I probably called 10-12 different locksmiths). It wasn't even a contest. He beats his competitors hands down. The owner of the company came out to do the job. He was extremely kind, professional, and excellent at the job. In fact, he went above and beyond what we asked him to do in one instance and blessed us by going the extra mile. You rarely find that these days, and it made our experience even better than we expected. There was no extra charge, even though he could have added it to the bill. If we ever need a locksmith again, Becker Locksmith Services is most definitely the company we will go with. I can't recommend this company highly enough!

The job was done well and the new lock works better than the old one ever did!

Re-keyed 2 entry doors and mailbox. Came quickly and did job professionally. Does not get any better.

Replaced two door/lock sets, repaired three deadbolts, repaired an antique lock. Exactly what I wanted done.

They did a very professional job. Pleased with the quality and service.

Very professional. Quick turnaround. Great service. Very knowledgeable.