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Bill Mullen Electric

Electrical, Lighting, Ceiling Fans,

About us

Bill Mullen Electric is family owned and operated. Bill Sr. stared this business over 25 years ago in 1986. Bill Jr. decided to branch out to Angie's List two years ago. In 2012 Bill Mullen Electric was Angie's List Contractor of the year and 2013 Super Service Award Winner in four categories. From decorative lighting to generator installs, we can handle all your electrical needs.

Business highlights

39 years of trusted experience

Services we offer

Main focus is generators, electrical panel upgrades and house re-wires.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%



Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Photos of past projects

Reviews

4.8304 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
85%
4
5%
3
2%
2
1%
1
7%


Rating CategoryRating out of 5
quality
4.8
value
4.8
professionalism
4.8
responsiveness
4.8
punctuality
4.9
Showing 51-75 of 304 reviews

Paul D.
02/2017
5.0
electrician, ceiling fans
  + 0 more
I purchased 3 identical ceiling fans online. I had to reschedule the installation once. Bill and 2 guys showed up on time. They were well prepared and did the work in a couple of hours. They cleaned up the before leaving. They only evidence of their work left behind were the empty boxes the fans shipped in. Just about perfect.
Description of Work: I had 3 ceiling fans replaced. 2 in my living room, 1 in my sun room. The living room ceilings were 18 feet high, and the sun room was 15 feet high.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

Response from Bill Mullen Electric
[Member Name Removed], That's just about a perfect review! Thanks so muck. Bill

william H.
02/2017
5.0
electrician
  + -1 more
Did a deal offered by Bill Mullen Electric and Angie's List. We purchased 8 hours of work for $399. We are very satisfied with all aspects of the work that was performed and will use Bill Mullen Electric again.
Description of Work: We needed to add electric lines, breakers, switches, and outlets in the basement of our house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$399

Response from Bill Mullen Electric
[Member Name Removed], Thanks for the review. It was fun working beside you. Bill Mullen

Jeanette M.
02/2017
5.0
electrician, lighting, ceiling fans
  + 1 more
Great! There was a small issue with wiring but it was quickly resolved. The wiring was already in place. Bill had not installed it.
Description of Work: I needed a replacement ceiling fan installed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Bill Mullen Electric
Thanks for the kind words!!!

Priya P.
02/2017
3.0
electrician
  + -1 more
They hung up the lights but did not do underground wiring for sign light which was the main reason I got them . They said did not have a trench & were not prepared for it Claimed addl job will cost $550 for re wring
Description of Work: Hang up outdoor floods & other misc house lights Needed wiring for the outdoor sign

Rating CategoryRating out of 5
quality
3.0
value
2.0
professionalism
3.0
responsiveness
3.0
punctuality
4.0

Yes, I recommend this pro
$399

DENNIS C.
02/2017
5.0
electrician, lighting
  + 0 more
Good, workers professional and efficient
Description of Work: Install 4 outside light fixtures, electrical outlet and kitchen light. Wanted light switch moved which did not get done. I had provided all the fixtures

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$399

Response from Bill Mullen Electric
[Member Name Removed], We appreciate the positive feedback! Bill

Kevin C.
02/2017
5.0
electrician
  + -1 more
I installed a bathroom exhaust fan but the electrical was not sufficient for it to work with the lights. Bill ran wiring from the basement up to the 2nd floor switch so that I could properly run my exhaust fan and lights from a dual switch. I was very impressed by their professionalism, punctuality, and responsiveness. Bill was extremely nice and I would not hesitate to hire him again; in fact I probably will. Bill chatted with me about some of my future projects and he gave me an idea of what to expect and what I may want to do. My wife and I could not be present at the time of the service so we provided Bill a code to enter our home and he performed the services and locked up when he left. Don't hesitate to call Bill!
Description of Work: Wire run from basement to 2nd floor light switch.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

Response from Bill Mullen Electric
[Member Name Removed], This is the kind of review that we strive to get. Thanks for your time! Bill

Sundar M.
11/2016
1.0
electrician
  + -1 more
Work not performed as they failed to honor the purchase terms,
Description of Work: Failed to honor their offer , which stated clearly "200 Amp - Upgrade or Swap-out" - charged the fee and later called to inform the promotion was worded incorrectly and that it wont cover upgrade only swap-out. I am yet to be refunded,

Rating CategoryRating out of 5
professionalism
1.0
punctuality
1.0

$1,249

Response from Bill Mullen Electric
[Member Name Removed], I'm really surprised at this review! I apologized to you on the phone for the misunderstanding. You said No Problem, but you'd like to be refunded (you need to contact Angies List for the Refund). I'm a little annoyed that you said we failed to honor our deal, when I clearly told you that your interpretation of the deal was incorrect. I'm sorry for the negative experience with our Angies List Store Front. I will work with my Account Rep to make sure the misunderstanding doesn't happen again. Bill

Kathleen S.
10/2016
5.0
electrician
  + -1 more
Scheduling was prompt, convenient, and easy. Our service person called to let us know he'd be a few minutes late due to the weather, which was fine. He performed a detailed review of the current state of our electrical system and helped us answer some questions we had about previous work that had been done. He was very thorough and professional. We were pleased with the results.
Description of Work: Electrical Review

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Bill Mullen Electric
[Member Name Removed], Your the best! Thanks for this review! Bill

Ezra S.
10/2016
5.0
electrician
  + -1 more
He offered recommendations to strengthen the system, but he was not pushy with his recommendations. We will call him in future.
Description of Work: Came in and checked outlet we were concerned about, as well as whole house electrical inspection.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from Bill Mullen Electric
[Member Name Removed], Thank you so much. Bill

William D.
10/2016
5.0
electrician
  + -1 more
It turned out fine and we were very pleased.
Description of Work: They mounted ceiling fans and rewired to give us some additional outlets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Response from Bill Mullen Electric
[Member Name Removed], Thanks again for your business! Bill

John H.
10/2016
1.0
electrician
  + -1 more
I needed the service I paid for. I contacted but never heard a reply. Horrible. I want my money back!!!!!
Description of Work: I needed the service I paid for. I contacted but never heard a reply. Horrible. Now I'm out $50!!! I want my money back!!!!!

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$50

Response from Bill Mullen Electric
[Member Name Removed] I am so sorry no one responded to you. I can get in contact with Angies list so you can get back your $[Member Information Removed]. Thanks Rachel from Bill Mullen Electric

Susan T.
10/2016
5.0
electrician, lighting
  + 0 more
Nick came out and did a great sweep of the house. Checked all the outlets and the light fixtures I was worried about. Everything was fine and he explained that the air conditioners were the cause of the dimming lights. It really put my money no at ease. He replaced an outlet and a light fixture in my tool shed. The service was fast and my questions were answered. Will definitely be calling Mullen the next time I need work done!
Description of Work: I just had some blinking lights and wanted to make sure there weren't any problems with the wiring in my house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$49

Response from Bill Mullen Electric
[Member Name Removed], Nick says thank you for the positive review!!! Bill

Suzanne C.
09/2016
1.0
electrician
  + -1 more
Never called to schedule an appointment and claimed they could not
Description of Work: Electrical

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0

$599

Response from Bill Mullen Electric
[Member Name Removed], I called you yesterday, but your voicemail inbox is full. I called Angies List and let them know I've tried to call you in the past as well. Sorry about this, but I'm not sure what else to do. Bill

Susan H.
09/2016
5.0
electrician
  + -1 more
Great! The team was professional, on time, courteous and did a very good job. Bill did a great job communicating and ensuring the work was done smoothly.
Description of Work: Install new attic fan, outdoor floodlight, GFIs, and garage light sockets. Re-route cable line.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Response from Bill Mullen Electric
Thanks so much [Member Name Removed]!!! Glad we could help get the job done and hope to again if you ever need electrical services =) ~Bill M.

Pearl G.
09/2016
5.0
electrician, generator service
  + 0 more
Excellent, Bill is professional, prompt to reply to emails / scheduling considerations and did a great job with the work we needed and then educating us on how to use it. Also produced a document we can share when we sell our house re: electrical inspection results. Really happy to have found him and definitely will work with him again.
Description of Work: Electrical inspection, upgrades to a couple outlets for electrical code compliance and installation of a generator switch to main circuitboard / cleanup of wires

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Response from Bill Mullen Electric
Thank you so much [Member Name Removed]!!! Glad we could help get the job done and hope to again if you ever need electrical services =) ~Bill M.

Joyell V.
07/2016
5.0
electrician
  + -1 more
Wonderful to work with did a great job and would hire again!
Description of Work: Replace electric panel and some re-wiring.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Bill Mullen Electric
Thanks [Member Name Removed]!!! Glad we could help get the job done and hope to again if you ever need electrical services =) ~Bill M.

Edward R.
06/2016
1.0
electrician
  + -1 more
On Friday, June 24th in the AM I purchased a deal for a whole house electrical inspection. I didn't get a response from the contractor which was ok because I had just purchased the deal. On Monday, June 27th my husband contracted the office just to see when the electrician would be able to schedule an appt to come out. He spoke with the receptionist who stated that she would have the electrical return his call. My husband nor I never received a response from from the electrician. On Tuesday, June 28th I contacted the office just to set up a scheduled appt. and the receptionist stated that she would have the electrician give me a call either at home or on my cell. Again, my husband nor I never received any responses back from the electrician. All we needed was a scheduled appointment. If he was busy that was fine but we just needed a response as to when he would be able to set up an appointment. Today is Wednesday, June 29th and I have yet to hear from this contractor. This is bad business. If he performed work in my house and I had a problem it seems as though I would not be able to reach him to resolve the problem so I decided to call Angie's List and cancel his services and locate another contractor. Nick at Angie's List was very kind in helping me locate another contractor who will perform the same services. I purchased the deal and within 20 minutes the contractor was calling to schedule an appointment. I'm not stating that Bill Mullen Electric wouldn't have done a professional job but I was not taking the chance and I won't be calling him back for any services. Thank you for allowing me to voice this review.
Description of Work: Purchased a deal for a whole house electrical inspection.

Rating CategoryRating out of 5
value
4.0
professionalism
1.0
responsiveness
1.0

$49

Response from Bill Mullen Electric
Sorry for not responding to you. I had some serious family issues I had to deal with. I was unable to work for a period of time. I hope you found a good electrician!

Anthony D.
06/2016
5.0
electrician, ceiling fans
  + 0 more
Very professional and pleasant to work with.
Description of Work: Replace Ceiling fan.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from Bill Mullen Electric
Thank you again for your feedback! Glad to help. ~Bill M.

Marj M.
06/2016
1.0
electrician
  + -1 more
TERRIBLE. Never contacted me.
Description of Work: I bought a pre-paid deal for 2 hours of electrical service for $150.00 The provider never contacted me to schedule my service. I emailed him and he emailed me back to tell me he would call me and he never did. IF THIS IS HOW HE HANDLES A POTENTIAL CLIENT, I CAN'T IMAGINE HOW HE PERFORMS HIS JOB!! DO NOT contract with this provider!!!

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$150

Response from Bill Mullen Electric
Sorry for not responding to you. I had some serious family issues I had to deal with. I was unable to work for a period of time. I hope you found a good electrician!

Michael H.
04/2016
5.0
electrician, lighting
  + 0 more
Nick arrived bright and early in the morning. He's friendly and thoughtful. He inspected the to-do list and got to work right away on the most important items on the list. The wiring for the bathroom was pretty straightforward and fixed right away. The wiring for the outdoor light was more complicated due to the age of our house. Happily, he called the office, described what he was seeing, and was able to figure out what was happening. Nick also fixed a non-working outlet in an upstairs bedroom, and inspected the non-working attic fan so that he knew what to expect for his next visit.
Description of Work: We purchased two hours of electrical services for $150. We had a list! Nick fixed the wiring to a light in our downstairs bathroom, and our outdoor light - not an easy feat in an old house with ancient wiring - and fixed outlets in an upstairs bedroom. He also inspected the attic fan so that he knew what to expect the next time.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from Bill Mullen Electric
Thank you [Member Name Removed] for your thorough review!! Glad we could help get the job done and hope to again if you ever need electrical services =) ~Bill M.

Susan H.
02/2016
5.0
electrician, remodeling
  + 0 more
Bill and Michael did a fabulous job!! They were very professional and told me what they were going to do before they did it. They gave me great advice! They were on time and responded very quickly to my more immediate situation. I am having them back to do some additional work. I am much more at ease knowing that they looked over the electrical condition of my home. A big thanks to Bill and Michael!!
Description of Work: Replace circuit breaker panel. Resolve wiring problems.Bill

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,100

Response from Bill Mullen Electric
Thank you very much!!! Pleasure to help. Bill M.

Mary Eileen S.
02/2016
5.0
electrician, lighting
  + 0 more
Hours after purchasing the deal, I received an email from Bill Mullen looking to schedule the appointment. Within a week, 2 electricians were at our house. They installed 4 lights in a playroom & changed out 2 existing lights (external fixtures to internal recessed canisters) in 2 other areas in the house. They were professional, quick & clean. Would recommend them to others & will use them again in the future.
Description of Work: We purchased the Big Deal - 6 recessed lights installed for $599.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$599

Response from Bill Mullen Electric
Thanks [Member Name Removed]!!! Glad we could help get the job done and hope to again if you ever need electrical services =) ~Bill M.

Sin Kei Y.
02/2016
5.0
electrician
  + -1 more
Mr Mullen scheduled my electrical work within 1 week of the deal that I purchased. Nick arrive promptly for the job and was very professional and got the job done! Thank you!
Description of Work: Moved outlet from base of wall to mid wall. Put in junction box and place new outlet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Response from Bill Mullen Electric
Thanks!!! Glad we could help get the job done and hope to again if you ever need electrical services =) ~Bill M.

Neil H.
02/2016
3.0
electrician
  + -1 more
Bill showed up without a helper because someone called out of work. Fishing cable through walls is really a 2-person job, but he managed well by himself. Of course, the job took longer. The reason for the Fs for responsiveness and professionalism resulted from his response when I called to have him do some additional work. When I spoke with him I pointed out that his license from the state had expired (I though it was just an oversight on his part) and, since I couldn't verify his liability insurance coverage from the Attorney General's website, I requested a copy of his insurance certificate. He never called me back to set an appointment. Did I hurt his feelings? A licensed contractor is supposed to have a valid license and proof of insurance coverage. Apparently, a customer is not supposed to ask!
Description of Work: replaced hockey puck fixture and installed 240 volt outlet and separate circuit for electric dryer

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
1.0
responsiveness
1.0
punctuality
5.0

$800

Response from Bill Mullen Electric
It's amazing that i preformed that work I've quoted on time and budget, but receive a poor review because I didn't quote [Member Name Removed] for the following project. We couldn't have been that bad if you asked us to do more work for you. We are licensed and Insured, but that doesn't mean I have to accept the project you've offered. Good luck to you in the future! Bill

Jim M.
01/2016
1.0
electrician
  + -1 more
Nothing to report other than multiple calls requesting his services were ignored despite being very politely told that they would be responded to. Lack of organization - Lack of professionalism. My sense is that he is busy and has plenty of work and is in a position to ignore opportunities. Good for him.
Description of Work: Unfortuanatel, I am forced to give my first negative review of any kind anywhere. While I do not have any specifics of his work, I can comment on either lack of professionalism or organization. I called on three different occasions over a one month period trying to schedule a time to have some work done at my home. On all three occasions I spoke to a very nice woman who promised a return call within "a couple days." The third time I reminded her that I had called twice prior and was given the same response. I am now a full week removed from that conversation and no response or call. The reviews here are very good which prompted my interest and calls - but I can tell you even if extremely busy, it is completely unprofessional and unacceptable not to return any of 3 calls - particularly when specifically told that each call would be returned.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Contact information

409 Mercer Dr, Downingtown, PA 19335


Service hours

Sunday:
Closed
Monday:
8:30 AM - 6:00 PM
Tuesday:
8:30 AM - 6:00 PM
Wednesday:
8:30 AM - 6:00 PM
Thursday:
8:30 AM - 6:00 PM
Friday:
8:30 AM - 5:00 PM
Saturday:
9:00 AM - 2:30 PM

Licensing

Bonded

Insured

Licensed*

Trade License Number
PA121455
Trade License Locale
Pennsylvania
Trade License Authority
Pennsylvania: Home Improvement Contractors
Trade License Expiration
02/05/2026
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Electrical,
Lighting,
Ceiling Fans,
Generator,
Landscaping - Lighting,
General Remodeling,
TV Service - Cable,
Phone Wiring

FAQ

Bill Mullen Electric is currently rated 4.8 overall out of 5.

Sunday: Closed

Monday: 8:30 AM - 6:00 PM

Tuesday: 8:30 AM - 6:00 PM

Wednesday: 8:30 AM - 6:00 PM

Thursday: 8:30 AM - 6:00 PM

Friday: 8:30 AM - 5:00 PM

Saturday: 9:00 AM - 2:30 PM

Bill Mullen Electric accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
Yes, Bill Mullen Electric offers free project estimates.
No, Bill Mullen Electric does not offer eco-friendly accreditations.
No, Bill Mullen Electric does not offer a senior discount.
No, Bill Mullen Electric does not offer emergency services.
Yes, Bill Mullen Electric offers warranties.
Bill Mullen Electric offers the following services: Main focus is generators, electrical panel upgrades and house re-wires.

Contact information

409 Mercer Dr, Downingtown, PA 19335


Service hours

Sunday:
Closed
Monday:
8:30 AM - 6:00 PM
Tuesday:
8:30 AM - 6:00 PM
Wednesday:
8:30 AM - 6:00 PM
Thursday:
8:30 AM - 6:00 PM
Friday:
8:30 AM - 5:00 PM
Saturday:
9:00 AM - 2:30 PM