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ZIP Garage Doors

Handyman Services, Garage Doors, Doors

Reviews

1.01 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
0%
4
0%
3
0%
2
0%
1
100%


Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
2.0
responsiveness
2.0
punctuality
1.0
Showing 1-1 of 1 reviews

Ben A.
02/2017
1.0
garage doors, handyman service
  + 0 more
ZIP Garage doors has absolutely terrible service. It took them about an hour to even schedule an appointment to come service our door. The soonest they could come was about 7pm that evening. They didn't show up until 8:30. The technician brought his girlfriend along. It quickly became apparent that they had no idea what they were doing. He poked around and broke the garage door more by messing with the upper and lower limits of the garage door before he gave up by saying "I think you have a bad motor, try buying a new one," then leaving. The motor was (and still is) perfectly fine. The next day, a real garage door service came our and properly tensioned the cable that pulls up the door, and showed us how to set the limit switches ourselves. They did this free of charge, and will be getting out patronage in the future. ZIP garage door didn't know how to bill us, they lost our info and keep calling me. I think their receptionist is confused but won't admit it? She called me, said the name of another service, asked for my credit card info, then when I said no she asked if ZIP garage door had fixed our door. I said yes and she got angry and asked for the name of our business, then hung up. Complete incompetence and unprofessionalism. Save yourself the hassle and call literally anyone else.
Description of Work: I needed help tensioning the cable on my garage door. I was able to do most of the work myself, but wanted a professional to double check my work and make sure everything was safe.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
2.0
responsiveness
2.0
punctuality
1.0

$300

    Contact information

    1505 W 24th Place, Eugene, OR 97405

    http://zipgaragedoors.com/locations/eugene-or/

    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Handyman Services,
    Garage Doors,
    Doors

    FAQ

    ZIP Garage Doors is currently rated 1 overall out of 5.
    No, ZIP Garage Doors does not offer free project estimates.
    No, ZIP Garage Doors does not offer eco-friendly accreditations.
    No, ZIP Garage Doors does not offer a senior discount.
    No, ZIP Garage Doors does not offer emergency services.
    No, ZIP Garage Doors does not offer warranties.

    Contact information

    1505 W 24th Place, Eugene, OR 97405

    http://zipgaragedoors.com/locations/eugene-or/