THE PLUMBING WORKS
About us
We are a locally owned complete plumbing and drain cleaning company. We provide fast service at a low price. Also, we have a retail shop at the corner of W. 7th & Chambers that sells plumbing supplies for the do-it-yourself people. We have been in business since 1974. Additional DBAs - Schirmer Enterprises Inc, The Plumbing Works.
Business highlights
Services we offer
Residential and commercial plumbing, drain, kitchen & bathroom remodeling., sewer cleaning, water heater installation
Accepted Payment Methods
- CreditCard
Number of Stars | Image of Distribution | Number of Ratings |
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80% | ||
12% | ||
4% | ||
0% | ||
4% |
Plumbing Works was contracted by First American Home Warranty to come out and look into a main water line break in our front yard. After arriving, and charging me $65.00 (instead of correct amount of $60.00) Andrew looked at the leak and called First American. He told me they said it wasn't covered so I asked him if he could do the work and what it would cost. He quoted me 4 hours at $93.00 an hour. I asked if I needed to sign anything and he said no. After 1.5 hours he came to the door and said there were to many roots and wasn't sure what he should do!! He wanted me to come look. My sister-in-law and I went out to look and yes there were some roots because the leak was right next to a very large tree!! I started digging around and looking for the pipe myself while Andrew watched. Eventually we came to the conclusion that he wasn't going to be able to get the job done so I told him to not worry about it I would find someone else. At that point I went into the house and he sat in his van for another 45 minutes!! Eventually Andrew came to the door with a bill for 2.5 hours!! I tried to explain that the last 45 minutes he was just sitting in his van! He said he was on the phone looking into what else can be done, something I didn't ask him to do as I already had another company to call! After he left I called the office and they replied that he could charge for that and there was nothing I could do!! I would NEVER EVER recommend Plumbing Works to anyone and will tell all my friends to not call them. They overcharged and didn't finish the work!
I could go on but long story short, I would like to thank Myron at Drainmaster who came out, found the leak, dug it up and it was fixed in a couple hours!!
House was built in 1951 and plumbing is quite old but was quality at the time.
The second visit was to install a toilet to replace the cracked one found on the previous visit. He discovered that the one we had ordered wouldn't completely cover the floor's vinyl, so let us know and we ordered another, more expensive, brand and he installed it promptly. Our only complaint was that the plumber didn't clean up after himself, leaving oily residue in the sink and debris on the floor; nonetheless, we'll call the Plumbing Works again because overall they performed well.
"Sorry for your bad experience with our dispatcher but he no longer works for us and we have an excellent replacement. I hope that you can forgive us and call on us again for your plumbing problems. Thank you for your business. The Plumbing Works"
Sorry I cant really elaborate, all issues are fixed. That made our renters happy.
Licensing
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