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About us
Roto-Rooter offers commercial and residential plumbing services. From emergency plumbing to drain cleaning, sewer cleaning to pipe work, Roto-Rooter can help you with any plumbing problem. Roto-Rooter plumbers are licensed and insured and handle everything from water lines to toilet and shower problems. No plumbing job is too big or too small for our experienced and professional plumbers. Schedule an appointment by phone or online, we'll come when it's convenient for you.
Business highlights
Emergency services offered
90 years of experience
Services we offer
Residential & commercial dishwashers, disposers, faucets, sinks, floor, drains, showers, tubs, sewer lines replacement, drain cleaning, sump, pumps, toilets, video camera line inspection, water heaters, septic and drain fields, plumbing, drain care and cleaning, hauling, line detection & water jetting.
Amenities
Eco Friendly Accreditations
Yes
Emergency Services
Yes
Free Estimates
Yes
Warranties
Yes
Senior Discount
10%
Accepted Payment Methods
- American Express
- Financing Available
- Check
- Visa
- Discover
- MasterCard
Our recent projects
- 2
Assorted photos uploaded by Roto-Rooter Plumbing & Water Cleanup
Reviews
4.689 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 79% | ||
| 13% | ||
| 2% | ||
| 0% | ||
| 6% |
Filter reviews by service
Showing 1-25 of 89 reviews
Lillian J.
Apr 2025
Google Review
Friendly and prompt and kind . Jason helped us fix our DIY error. He talked us through what he was going to do to fix the problem. Thank you.
Karen G.
Apr 2025
Google Review
I was very happy with the expediency of my appointment. Same day!
The service person was very thorough and knowledgeable about the options for addressing my problem and questions.
I felt confident in the work done.
Great experience 😊
Amanda W.
Apr 2025
Google Review
Fast and affordable service l. Someone was at my door to help us out within 2 hours. I will use them again in the future for any emergency needs. They are also affordable.
Samantha M.
Apr 2025
Google Review
Roto-Rooter was exceptional, quality work, and amazing customer service!
Brittany D.
Apr 2025
Google Review
Monte was excellent! Saved us when we had a leak on a Sunday. Professional, understanding & great work! I cannot recommend roto rooter enough!!!
Response from Roto-Rooter Plumbing & Water Cleanup
"Thank you, Brittany! We're so glad Monte could help you with your leak and provide excellent service. Your recommendation means a lot to us!"
Michael T.
May 2020
I was quoted a whopping $305 per hour for an emergency visit on a weekend. Needless to say, I went with somebody else. This was nothing more than an opportunistic and shameless price gouge on another person's misery. AVOID!
Response from Roto-Rooter Plumbing & Water Cleanup
"We strive for 100% customer satisfaction. It always concerns us when we hear of customers that did not get the experience that they, and we, expected. We looked into this issue and spoke with our on call Journeyman Plumber. While we always want to be the one that helps our customer, the most important part to us is that our customer gets the help that they need. Even if that help is not from us. In this case we understand that you did not like the pricing that was being quoted. While we can appreciate and value your opinion, we also value our employees and their home lives. In a case like this, if our Journeyman Plumber is called out after 7pm on a Saturday night, we want to ensure that our employee is properly compensated for his or her time. In this case you, our potential customer, did not agree with the pricing that was quoted to you prior to our arrival. This is why we do quote minimums for afterhours calls. This gives our customers the opportunity to decide if the requested service fits in to their budget. Our hope is that you understand a bit more about our afterhours pricing guidelines. We hope that you will give us another opportunity to earn your business in the future as we will always be here for our customers. If you do decide to reach out to us, please reference this review along with my name, Jeannie, and we will place a $50 discount on your next service call. We hope that we will be able to change your opinion of us to a more positive one. We look forward to hearing from you again. Best Regards, Jeannie Nuebel Office Manager (541) 689-1711"
Vandy M.
Dec 2018
Our sink is now fixed so very ☺
Adam K.
Nov 2018
Drain cleaner brought in a snake and had it cleared quickly. Worked out very well!
Lisa D.
Aug 2018
Great, very quick fix
Daleena B.
Aug 2018
Very good, plumber was punctual, professional, and accurate.
Ellen M.
Aug 2018
vvery well
Julia L.
Jun 2018
The workers had to come back twice and that was no charge. The first time it lasted about three weeks, the second time less. Each person tried a new tactic, till cleaning out the drain from the top of the roof down finally worked. I have a large ponderosa in the back yard that has roots that grow into the drainage. I appreciated the very prompt attention and the financial guarantee for a tricky job.
Michelle C.
Feb 2018
I got what I expected but paid more than anticipated.
Susan L.
Sep 2017
I was very appreciative. Punctuality - extremely swift.
Desiree S.
Jul 2017
Very professional and quick. Would definitely hire again.
Jennifer A.
Jul 2017
We paid for a sewer scope to be performed and were told we would receive a call back the same day with results. The tech would not start the service until we paid upfront, which we did. After eight days and several calls later, we are now being told the tech has to go back out to the house (not for another five days) because they need to look at it again due to it being an old house. We ordered this service so we could close on our house. This seems to be a blatant attempt to sell a service by withholding information.
Response from Roto-Rooter Plumbing & Water Cleanup
"Thank you for sharing your experience with us. We take customer feedback seriously. I understand the management team has been in contact with you on this job and will be resolving the issue very soon. We apologize for your frustrations."
Jan W.
Jun 2017
Very short job, very high cost.
Lance T.
Jun 2017
The plumber was very friendly and efficient. He also did a very good job of cleaning up when done. The price was high. $205 for about an hour total of time. I get they did fixed pricing, but I would hesitate to use again because of the fee.
Response from Roto-Rooter Plumbing & Water Cleanup
"We thank you for your choosing us for your most recent service call. While I understand that there was some concern on your part due to our pricing structure, I would like to assure you that our prices are very competitive for this area. On the other hand we also hate to think that we have left any of our customers unhappy. I would welcome the opportunity to speak with you about any of your concerns. Regardless of whether or not you choose to call and discuss your concerns, I am placing a discount on your account for your next service call, should you choose to offer us another opportunity to succeed . We look forward to working with you in the future. Best Regards, Jeannie Nuebel Office Manager"
Christa R.
May 2017
Response from Roto-Rooter Plumbing & Water Cleanup
"We always strive for customer satisfaction with all of our customers, so we are truly grateful when we receive a positive review. Thank you so much, from all of us. If there is anything that we could have done to improve your experience and earn an A rating on your next service call, please contact our office staff. We look forward to working with you in the future. Best Regards, Jeannie Nuebel Office Manager"
Tom E.
May 2017
excellent but expensive
Susan K.
May 2017
Roto-Rooter coordinated with the landlord in a timely matter. On the first day they cleared the line, checked it thoroughly, and reported on it's apparent condition. After more discussion with the landlord they sent a cleaning crew the following day. This involved moving some items, vacuuming up debris and liquid, and steam-cleaning the affected area. The steam-cleaner solution included a sort-of sage/herbal scent that was a nice touch and big improvement. After steam-cleaning the entire area was almost completely dried, and we continued the final drying with fans for a while afterward.
Sue R.
Feb 2017
unknown
Susan I.
Dec 2016
Service tech Steve arrived promptly as scheduled. Located the blockage and cleared it quickly and efficiently. Tested to make sure everything was draining properly. Over time I have had service from Steve several times for blockages from differing causes (none ever recurred after he cleared them). I always call Roto-Rooter and always ask for him. Have never dealt with any other of Roto-Rooter's techs but if they are all as good as Steve, you can't go wrong in hiring them.
Amy B.
Oct 2016
great - just a little expensive.
Twyla R.
Jul 2016
He was very informative and got right to it and got right to it done and was it done.
Licensing
Bonded
Insured
State Contractor License Requirements
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FAQ
Roto-Rooter Plumbing & Water Cleanup is currently rated 4.6 overall out of 5.
Monday: 7:00 AM - 6:00 PM
Tuesday: 7:00 AM - 6:00 PM
Wednesday: 7:00 AM - 6:00 PM
Thursday: 7:00 AM - 6:00 PM
Friday: 7:00 AM - 6:00 PM
Saturday: 8:00 AM - 4:00 PM
Sunday: 8:00 AM - 4:00 PM
Roto-Rooter Plumbing & Water Cleanup accepts the following forms of payment: American Express, Financing Available, Check, Visa, Discover, MasterCard
Yes, Roto-Rooter Plumbing & Water Cleanup offers free project estimates.
Yes, Roto-Rooter Plumbing & Water Cleanup offers eco-friendly accreditations.
Yes, Roto-Rooter Plumbing & Water Cleanup offers a 10% senior discount.
Yes, Roto-Rooter Plumbing & Water Cleanup offers emergency services.
Yes, Roto-Rooter Plumbing & Water Cleanup offers warranties.
Roto-Rooter Plumbing & Water Cleanup offers the following services: Residential & commercial dishwashers, disposers, faucets, sinks, floor, drains, showers, tubs, sewer lines replacement, drain cleaning, sump, pumps, toilets, video camera line inspection, water heaters, septic and drain fields, plumbing, drain care and cleaning, hauling, line detection & water jetting.