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Petersen Plumbing

Plumbing, Drain Cleaning, Water Heaters,

About us

For the best service please give us a call at (541) 343-9339. We're a family owned and operated business, covering Eugene and Springfield, Oregon and the surrounding areas. We specialize in plumbing repair, small remodels, as well as sewer and drain cleaning, repair and replacement. Our current business form started in 1979, when Bernard Petersen took over the Petersen Plumbing business name from his father, Austin Petersen, a long-time businessman in the area. Austin started his primary business, Austin 1-Stop Plumbing, in 1946, and operated it until he sold the name to Bernard in 1999. Currently, Austin Plumbing and Petersen Plumbing are operating as affiliated businesses, and both names can be seen on our trucks. Austin's father, Alex, worked some in the business in the early years, and Bernard's brothers Greg and Kurt work today. Bernard's sons are currently apprentices, and his nieces and nephews have occasionally been seen helping as well, when their studies and schedules permit. Truly a 4th generation business, we look forward to welcoming the 5th generation in just a few short years!

Business highlights

45 years of trusted experience

Services we offer

Plumbing repairs, remodels, new installations, tubs, faucets, sinks, sewers & drains cleaned, drains, leaks, water heater repairs & replacements.

Amenities

Warranties
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.8190 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
87%
4
7%
3
3%
2
3%
1
1%


Rating CategoryRating out of 5
quality
4.9
value
4.4
professionalism
4.8
responsiveness
4.9
punctuality
4.9
Showing 1-25 of 190 reviews

Adrian P.
04/2023
5.0
plumbing
  + -1 more
I use Petersen Plumbing whenever I have any kind of plumbing or water issue. The service is always excellent and the pricing extremely reasonable. Mark and Jesse just came out and fixed a running toilet and the garbage disposer quickly, with cheerful, friendly attitudes, and displaying an amazing and instantaneous knowledge of all things plumbing. I was more than happy with the service!
Description of Work: Fixed running toilet and clogged, non-working garbage disposal. Parts were replaced with both.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$189

jon T.
03/2021
5.0
plumbing, home remodeling
  + 0 more
Stellar, Peterson Plumbing has been continuously consistent with customer service, follow thru and pricing. Always giving their best!!!!!!!. All of Peterson Plumbing employees that we have encounter have been Great!!!!!!!. I have to give a special huge mention to Brett Lead Journeyman plumber. What a Total professional, Great skill set and follow through. Also great Communication, Clean and organized and Positive attitude. Thank you Peterson for being around for over 40 years and being our go to plumber for all our needs. Thanks John & Maryann T
Description of Work: Bathroom Remodel's and other items

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Response from Petersen Plumbing
I’m really glad that we could help! Thank you for your business!!

Steve P.
09/2020
5.0
plumbing
  + -1 more
Great. Guys were on time and completed the job quickly. They were very courteous and patient with my hearing loss. They wore their masks and were almost invisible as they went about the job.
Description of Work: Install three hose bibs and cap off small copper line that was no longer in use but was leaking.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$249

Response from Petersen Plumbing
I'm so glad we could help! Thank you for your business!

Justin S.
04/2020
5.0
drain cleaning
  + -1 more
Great! Two of them showed up in minutes after calling, were very knowledgeable and helpful, and even fixed another unrelated small issue that they found while they were here. I'm very happy with their work ethic, their friendliness, and their professionalism.
Description of Work: I needed a drain pipe snaked.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$165

Response from Petersen Plumbing
I’m really glad we could help!! Thank you for your business!!

Chris L.
09/2019
5.0
water heater repair
  + -1 more
Phenomenal service, professional and did a phenomenal job.
Description of Work: Installation of a Rheem heat pump, 65 gal water heater plus parts

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$712

Response from Petersen Plumbing
I’m glad we could help! Thanks for your business!!

Wayne P.
09/2019
5.0
plumbing
  + -1 more
Run cold water line from kitchen sink area to refrigerator under the floor they compress the job fairly quickly and clean up after them selves just fine
Description of Work: Run cold water line from kitchen sink area to refrigerator under the floor

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

Response from Petersen Plumbing
Thank you for your kind words and for your business. I’m glad we could help!!

verl S.
09/2019
5.0
plumbing
  + -1 more
Two men showed up and went right to work, all 3 projects were done in 40 minutes. They were done correct first time.
Description of Work: remove and replace: Hose Bib, Kitchen Faucet, Shower/tub separator

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Petersen Plumbing
I’m glad we could help!! Thank you for your business!!

Dale M.
06/2019
5.0
plumbing, drain cleaning
  + 0 more
Great. They were done in less than an hour. Very professional!
Description of Work: Fix pipes under kitchen sink

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Petersen Plumbing
I'm so glad we could help! Thank you for your business!

Cliff K.
11/2018
5.0
plumbing
  + -1 more
quicky, he was in and out in an hour.
Description of Work: replacement faucet and bathroom shower adjustment

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from Petersen Plumbing
I’m glad we could help! Thanks for your business!

Kimberly R.
09/2018
5.0
plumbing
  + -1 more
The company was able to schedule service within a few hours of my call, which was impressively fast service. Two service providers changed out both hose bibbs in about an hour. They were friendly and seemed competent. I haven't had this kind of work done before, but the price seemed reasonable.
Description of Work: Two outdoor hose bibbs replaced

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$210

Response from Petersen Plumbing
I’m really glad we could help, thank you for your business!!

Kit and Marie K.
08/2018
5.0
plumbing, drain cleaning
  + 0 more
Cleared clog. Suggested installing traps to capture rust in water lines. Accepted recommendation and have had no build up since. Very satisfied but never did receive Starbuck's Gift Card.
Description of Work: Unclog kitchen sink. Blocked water flow from faucet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$238.5

Response from Petersen Plumbing
Oh no, I'm so sorry! I'll be sure to get a Starbucks card in the mail to you immediately! I'm not sure what happened but I'd certainly like to make it right! And thank you for your business!

ellen M.
07/2018
4.0
plumbing, water heater repair
  + 0 more
Okay. We have a water heater, but they had to return to get its thermostat in sync with that or solar heated tank
Description of Work: Relace water heater

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$1,100

Response from Petersen Plumbing
Thank you for your business!!

Kim M.
06/2018
5.0
drain cleaning
  + -1 more
When the two men arrived... the smell was gone. it had been there the day before but completely gone now. they checked everything out, found nothing wrong and didn't charge me a dime.
Description of Work: I started to notice a funky smell in my bathroom a couple weeks ago that kept getting worse until one day it was unmistakably an outhouse smell. I couldn't get a day off work until Friday so stopped washing clothes and showering for 4 days.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Petersen Plumbing
Mysterious smells can be very hard to track down. I'm glad it went away! If it does comes back, check to see if there is a sink or shower or tub drain that you haven't used in a while. If the water evaporates in the p-trap of an unused drain, it can allow smells into the house.

Carole G.
06/2018
5.0
plumbing, drain cleaning
  + 0 more
They quickly cleared the drain and also snaked out the line back to the main drain pipe.
Description of Work: Basement floor drain was plugged.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$144

Response from Petersen Plumbing
I'm glad we could help!! Thank you for your business!

Krista K.
05/2018
5.0
plumbing, water heater repair, home remodeling, sewer cleaning, drain cleaning
  + 3 more
They were there on scheduled days and finished on time. Very nice to work with
Description of Work: Replumb house

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,000

Response from Petersen Plumbing
I’m so glad we could help. Thank you for your kind words, and for your business!!

John K.
11/2017
5.0
plumbing
  + -1 more
Brett and his apprentice plumber Ricky showed up as scheduled and completed all the work listed above in one long day, working into the evening to finish everything. Brett was very professional, did a great job on all our installations and was very polite and respectful of our house. We couldn't be more pleased with the results. This is one first class plumber and we'll be using Petersen Plumbing for all our future plumbing needs. Also, the office staff was very helpful and friendly every time we called. This is a great plumbing company. We've used them in the past for both our home and several rental units we owned and they were always very responsive to our needs, having someone on site either the same day or next.
Description of Work: Install new fixtures and a hand-held shower on a jetted tub; install three new bathroom sinks with new fixtures; replace defective instant hot water heater; replace 4 water supply shutoff valves on toilets and bidet; repair leaking bidet.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Petersen Plumbing
I'm so glad we could help!! Thank you so much for your business, and for your kind words! I'll make sure to pass them on to Brett and Ricki.

LINDA G.
10/2017
5.0
plumbing, water heater repair
  + 0 more
I'm impressed with these people. I called three plumbing companies with 4 basic questions: brand of heater they used, warranty, cost of heater and cost of installation. The person answering the phone was able to give me the answers without sending me to someone else or telling me they could not do this over the phone. On top of that she was personable and helpful. They were able to schedule me for the next day. The plumber Brett and his helper were great. They even corrected a few plumbing issues around the heater. Brett gave me advice about replacing a water line to an outdoor faucet and gave a rough estimate for that work. He answered my questions about water heater maintenance. The cost came in lower than the estimate. It was still $200 higher than the estimate Jerry's gave me for a heater with a longer warranty and the installation. However, Jerry's preferred installer was not available and they were not sure who they could find to do the work. I'm very happy with the quality of the water heater and the service I got from Peterson even if the cost was possibly a little more. I will definitely call them first for my plumbing needs.
Description of Work: Water heater replacement

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$955

Response from Petersen Plumbing
I’m so glad we could help!! Thank you for the kind words and a SPECIAL thank you for your business! We do appreciate the trust our customers give us.

Eric D.
10/2017
5.0
plumbing
  + -1 more
Two plumbers had everything wrapped up in less than 30 minutes. Courteous and professional. A little more expensive than I was hoping, but that’s the way it goes. They did give me a good deal on a replacement shower head ($10).
Description of Work: Bathtub faucet repair, shower head replacement, ice maker supply shutoff valve

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$220

Response from Petersen Plumbing
I'm very glad we could help! Thank you for your review, and for your business!

James T.
10/2017
5.0
plumbing
  + -1 more
Temporary repair....started to reoccur....came back, no charge...fixed permanently.
Description of Work: Repair water main on owner's property.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,225

Response from Petersen Plumbing
I'm glad we could help! Thank you so much for your kind words, and for your business! We appreciate it!

Susan K.
09/2017
5.0
plumbing, drain pipe, home remodeling
  + 1 more
Plumbers cost, but I would recommend Petersen Plumbing to any one. My parents also thought Petersen plumbing was great. I think we used them 3 times. Several hundred $$ each time and it was always well worth it
Description of Work: Used them several times. They were great, efficient and gave good advice, and fixed funny plumbing. Also came back and pleasantly fixed again a tiny leak in the work they did. nice people

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from Petersen Plumbing
I'm really glad we could help. Thanks so much for your continuing business!

William G.
08/2017
5.0
plumbing
  + -1 more
The guys who responded to the call suggested a way to make the installation much simpler than I had in mind, then scheduled another call (no additional fee) for the next day to give me time to dig a hole to expose the pipe. They were punctual each time, did good work, and the charge was reasonable.
Description of Work: I needed a valve on my water line from the street, to put in a sprinkler system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Petersen Plumbing
Glad we could help! Thank you for your business!

Kate A.
07/2017
5.0
plumbing
  + -1 more
They did all of the service in a little over an hour. It was excellent. They were quick, clean, and courteous. They came out the very next morning after calling them.
Description of Work: They fixed the under the sink plumbing. They installed new pipes. The cleaned out the nozzle head of the kitchen sink. They installed 2 shelves in to the existing shower tile. They also fixed an outdoor faucet handle.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$167

Response from Petersen Plumbing
I'm glad that we could help! Thank you for your business, we look forward to being of assistance the next time you need a plumber!

Kerry L.
06/2017
5.0
plumbing
  + -1 more
Their service was awesome, best experience ever with a plumber. Had a very experienced gentleman and his young apprentice come and split up the projects. They were pleasant, knowledgeable, and super efficient. They also showed up right on time, and cleaned up completely after themselves. I particularly liked how the experienced plumber mentored his apprentice, who also seemed very up to speed on the work he was doing. What a great team. I would definitely recommend to anyone in the Eugene/Cottage Grove area.
Description of Work: We had several small projects - fix a few leaks, replace fixtures, change exterior faucet handles - to get our house ready to list on the market. I talked to a few different companies, and went with Peterson primarily because of the customer service person I spoke with on the phone and the references I read. Their price was reasonable, and although we had to pay a small travel expense as we are in Cottage Grove it was worth it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$650

Response from Petersen Plumbing
Thank you for your kind words, I'm so glad we were able to help. We appreciate your business!

Wayne A.
06/2017
5.0
plumbing
  + -1 more
Work was completed on time for a fair price-employees are very professional.
Description of Work: Leak between meter and house

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from Petersen Plumbing
I'm so glad we could help! Thank you for your kind words, and for your business!

Mark N.
06/2017
5.0
plumbing
  + -1 more
We had a leak behind an outside faucet. Guys at Petersen identified that the previous plumbers we hired several years ago (don't remember who) used the wrong type of connection for the faucet we had them replace. Quick, courteous, and professional.
Description of Work: New outside faucet

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Response from Petersen Plumbing
I'm glad we could help! Thank you for your kind words, and thank you for your business!

Contact information

1510 W 2nd Ave, Eugene, OR 97402

https://www.petersenplumbingoregon.com/

Service hours

Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
8:00 AM - 5:00 PM

Licensing

Bonded

Insured

Licensed*

Trade License Number
93126
Trade License Locale
Oregon
Trade License Authority
CCB
Trade License Expiration
07/01/2017

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
No
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Drain Cleaning,
Water Heaters,
Kitchen and Bath Remodeling,
Drain Pipe Installation,
General Remodeling,
Excavating,
Sewer Cleaning

FAQ

Petersen Plumbing is currently rated 4.8 overall out of 5.

Monday: 8:00 AM - 6:00 PM

Tuesday: 8:00 AM - 6:00 PM

Wednesday: 8:00 AM - 6:00 PM

Thursday: 8:00 AM - 6:00 PM

Friday: 8:00 AM - 6:00 PM

Saturday: 8:00 AM - 5:00 PM

Petersen Plumbing accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Petersen Plumbing does not offer free project estimates.
Yes, Petersen Plumbing offers eco-friendly accreditations.
No, Petersen Plumbing does not offer a senior discount.
No, Petersen Plumbing does not offer emergency services.
Yes, Petersen Plumbing offers warranties.
Petersen Plumbing offers the following services: Plumbing repairs, remodels, new installations, tubs, faucets, sinks, sewers & drains cleaned, drains, leaks, water heater repairs & replacements.

Contact information

1510 W 2nd Ave, Eugene, OR 97402

https://www.petersenplumbingoregon.com/

Service hours

Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
8:00 AM - 5:00 PM