Northwest Business Machines

The work was extremely overpriced and the customer service was nonexistent and very sexist. I had to make 4 trips to this business just to get my printer cleaned. The first time, I wasted 30 minutes because there was a "Back in 30 minutes" sign up - no one ever showed despite this being during their established business hours. When I finally got to drop off the printer (trip #2), I was told by Judy that I would be called before any work was done as what was wrong was unclear, and that if it just needed to be cleaned, I would be charged $75. I was desperate to get my printer back and this business had been recommended, so I left it though I thought the cost was too much. At least, I thought, he won't do anything without calling me. Later that day, I refound a business that I had used before, that would charge only $25 for cleaning and diagnosis, but they weren't accepting any more printers for a few days. Before I could call this other business back, NBM called to say my printer was cleaned. On Trip #3 to ostensibly pick up the printer, the "30 minute" sign was up again during established business hours but I didn't wait this time. I called before Trip #4 and was assured that Kevin would be there. He was immediately aggressive and rude when I began to tell him how I felt about what had happened. He accused me of "yelling at my wife" but couldn't give any specifics - I have no idea what he was talking about, unless this was her response to being asked questions - and he told me I was "whining". He is a thoroughly unpleasant and unworkable person, and is incapable of working well with women.