Find top-rated Pros in your area
Enter a zip code and get matched to businesses near you.
Jones Window & Door
Carpentry Framing - Install, Carpentry Framing - Repair, Interior Trim and Decorative Moldings - Install,
About us
We are a family-owned and operated business. We take care of every aspect of our business from sales and estimates to service, installation and distribution. A family tradition for over 30 years. Our website and detailed presentation provides potential customers with additional information to assist them in choosing the right window or door with the right features and glass performance. We offer the largest selection of vinyl windows and doors in the Willamette Valley market. Sample windows are available in our showroom and home shows for you to evaluate and compare. They are also readily available during our free in-home consultation. For example, we will show you low-emittance coating options (also known as Low-E) to demonstrate tints and darkness of glass, as well as grid options and lock choices. We pride ourselves in offering the most comprehensive presentation and detailed estimate. The vinyl window products we offer include a lifetime warranty and as a factory-authorized service dealer for many of these products, we can provide prompt assistance, if needed. To assure you the very best installation, suited specifically for your home, we back our workmanship with a lifetime warranty and all at a competitive price. Thank you for considering Jones Window & Door.
Business highlights
15 years of experience
Services we offer
Installation and replacement of Windows & Doors.
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
5.034 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 97% | ||
| 3% | ||
| 0% | ||
| 0% | ||
| 0% |
Showing 1-25 of 34 reviews
Susanne I.
Oct 2020
Two techs arrived on time, removed shoes, wore masks. Got the job done quickly.
Response from Jones Window & Door
"Thank you for spending the time to write us such kind words! Please let us know if there is anything else we can help with! Stay healthy! ? -Jones Window & Door"
Mary A.
Oct 2017
Excellent service and went above and beyond to assist us with our project. We had an area near our patio door that we needed to replace our subflooring prior to them installing our new door. We did the work and then had the opening covered with plastic. I contacted Andrew Cantu to see if it might be possible to get the door installed a bit earlier then the rest of the windows. They were extremely helpful and came out a day earlier than scheduled and did the patio door. Our windows look wonderful and the difference it makes in the appearance of our home is amazing. Their professional installation really finished the job with quality and an excellent look. We could not have asked for a better company or people to work with. Thank you, Jones Windows and Doors!
Response from Jones Window & Door
"Thank you for trusting us in your home and with your dogs, who seem very entertained by us! We are thrilled to hear your enjoy your windows, and with perfect timing for this winter. We appreciate you taking the time to write us a review!! -Jones Window & Door"
Thomas G.
Oct 2017
Andrew spent almost two hours with us, answering the numerous questions we had, giving us some advice, and sharing his expertise concerning the size and location of the windows. Then, Anthony and his team came about 8 weeks later to install our new windows, everything in two days (creating the new holes in the walls, installing and insulating the windows and adding the trim outside and inside), despite some unexpected problems. Rapid, efficient, accommodating, and very sympathetic, always answering our needs and questions. We are very happy with Jones Window and Door LLC and highly recommend them! Anaïs and Thomas
Response from Jones Window & Door
"Thank you so much for your kind words. It was a pleasure working with you guys and your little one. We enjoyed bringing light into your home! -Jones Window & Door"
Melanie S.
May 2017
Very good and professional
Tom C.
Apr 2017
This company exceeded our expectations for professional craftsmanship, on time job completion, clean site operation, coordination with other service providers and beauty of window solution. Jones Window and Door was the low bid of three vendors for replacement of 21, forty plus year old fixed, slider windows and patio door. That helped persuade us to choose them, but because we had previously done two full window replacements in former homes, we knew that the quality of installation was as important as the window. Andrew guided us through the many products to our selection of Simonton Daylight thermapane with lifetime warranty that is transferable to future home owners. Then he introduced us to Anthony, company cofounder, installation team leader, craftsman and genuinely great guy. They promised to back Simonton lifetime window with their local service responsiveness. That closed the deal. Great product within our budget backed by confidence in local service. Just exactly what we wanted. We could not be happier.
Nicholas C.
Oct 2015
unknown
Response from Jones Window & Door
"[Member Name Removed]- Thank you for choosing us for your project! We look forward to seeing you for your installation. Have a wonderful Halloween weekend and stay dry! Warm Regards, -Jones Windows & Door"
Wallace C.
Sep 2015
Every phase of this job was carried out with the utmost professionalism. The initial appointment to discuss the job was done in a very professional way. My desires were listened to and no high pressure sales pitch was made to try to sell the most expensive materials for the job. All potential problems were discussed and solutions proposed. This first visit stood out in contrast to visits from other bidders who were constantly pushing to sell services and materials I did not want.
All arrangements required to order the windows were carried out in a timely and professional manner. My schedule for the summer months was considered in planning the installation of the windows. The two-man installation team arrived as scheduled and completed the job in just over 1/2 day. Their concern and care for my property as they did the installation was superb. The sunroom was left clean and ready to use when they departed. The area outside the wall where the windows were installed was a flower bed full of plants. It would be hard to find any sign of the fact that the crew had to work with ladders in that area.
Jones Window and Door Co. is a firm that is very conscientious in every phase of their work. I would highly recommend them to anyone needing the services they offer.
Ted M.
Jul 2015
unknown
B. H.
Apr 2015
unknown
Response from Jones Window & Door
"(Remove Member Name)- Thank you for leaving a review! I do apologize for being sick on our first scheduled day. Being a small family business has many upsides, but having a sick day is not one of them. This time of year we do have a third installer, but finding a good worker has been harder this year unfortunately. I have high standards, and would hate to compromise our reputation, quality of work, or experience. With a larger company, you can't be certain of which crew team you'll get. We appreciate your business and both you and your wife for being so kind to us. I hope you enjoy your new windows and please let us know if there is anything else we can do! Warm Regards, R. Anthony Jones 541-968-0412"
Shankha C.
Apr 2015
By far the best experience of all home renovations we have been through. They are professional, polite and accommodating. We were provided detailed information on the Coeur d'Alene windows that were to be installed and on the installation process. Very happy with the quality of the windows. Installation was done mostly in a day and Anthony and Curtis did a fantastic job. There was a slight miscommunication about one of the windows, they generously took care of it even though they did not have to.
Response from Jones Window & Door
"[member name removed]- We are happy to hear you had a great experience! Miscommunications can happen, but exceeding expectations is always our goal. Thank you for taking the time to leave such a kind review. Enjoy your windows and have a wonderful year! Warm Regards, R. Anthony Jones541-968-0412"
Terry H.
Mar 2015
We would definitely recommend Jones Window & Door, if you are considering window replacement. Andrew was very helpful with our selection process to replace 3 sliding glass doors and 12 windows. We were very pleased with the estimate and paid that amount at the completion of the job. Our installation team, Anthony and Curtis, have worked together for many years and are a great team. They are perfectionists who create a high quality product. They are polite, hard working young men who are a pleasure to have in your home. We are thrilled with the finished product!
Response from Jones Window & Door
"(Remove Member Name)- I am pleased to hear of your experience! We try to provide the best selection of quality products. We definitely try to demonstrate our craftsmanship skills, and it means a lot to read your review. Please let us know if we can help with anything else. Have a wonderful year! R. Anthony Jones 541-968-0412"
Kathleen W.
Dec 2014
I found this experience to be much easier than I had anticipated. I had estimates from several different companies and found Jones to be the best. The fact that they have multiple companies to choose from for both the windows and the front door made it much easier to select what was best for my home from both a cost and aesthetic standpoint. I opted for vinyl replacement windows and splurged on the entry way door with a full panel art glass piece that is such a neat additions and beings so much light into the entry.
They were responsive to the many questions that I had and gave valid opinions on cost versus benefits of the various providers. The quality of the work was excellent. They truly left my house in the same shape they found it in , if not in actuality better. They were able to complete the job in two days better than their initial estimate of 2.5 days.
I would have no problem in recommending this firm to others who are seeking to upgrade their windows or doors.
Response from Jones Window & Door
"Hello, It was a pleasure working for you. You chose a great product and beautiful front door! Don't forget we will be back and need to take pictures during the day time! We look forward to seeing you soon. Happy New Year!! -Anthony Jones"
BRIAN H.
Oct 2014
unknown
Response from Jones Window & Door
"Thank you for your kind words. We appreciate you leaving a review! Warm Regards, -R. Anthony Jones"
Tony A.
Sep 2014
I had very old single paned windows in my home and knew it was time to update. I contacted Andrew at Jones Windows and he quickly came out to give me a quote. I was very busy during that time and Andrew was able to accommodate my schedule, calling back when I needed him to. He really went out of his way to help me through this process.
I finally decided to go with this company. They were very busy so I had to wait a bit for the install, BUT - they showed up when scheduled and were finished the same day!! The place looks great with these new windows!!
I had a small issue getting my final invoice from the office (paperwork stuff), but once again, Andrew made it so easy to get everything I needed. He is a real gem to this company. I would definitely work with him again.
I finally decided to go with this company. They were very busy so I had to wait a bit for the install, BUT - they showed up when scheduled and were finished the same day!! The place looks great with these new windows!!
I had a small issue getting my final invoice from the office (paperwork stuff), but once again, Andrew made it so easy to get everything I needed. He is a real gem to this company. I would definitely work with him again.
Response from Jones Window & Door
"[Member Name]- I will be sure to pass along this message to [Member Name]. We appreciate you choosing us for your window project. I do apologize for any extra time it took to receive your final invoice. We try our best to be prompt on all aspects. Please do not hesitate to call us for any future questions or projects. Thank you again. Warm Regards, -R. Anthony Jones JONES WINDOW & DOOR"
Lynda M.
Sep 2014
unknown
Response from Jones Window & Door
"[Member Name Removed]- Thank you for the review! We had a pleasant time replacing your windows and very muh appreciated your hospitality. I hope you enjoy looking through your new windows and please let us know if we can help with anything else. Thank you again! -Anthony Jones"
Ernest G.
Apr 2014
The installation went much smoother than they said it would. They did one window at a time so that there wouldn't be an open space at the end of the day. They cleaned up the area after each window was put in. They were very courteous during the entire installation. When we had questions the workers were quick to answer. We were more than happy with the quality of the windows and door they installed. Their professionalism exceeded all of our expectations.
Response from Jones Window & Door
"[Member Name Removed[- Thank you for such kind words! We look forward to seeing you again, for your bathroom window replacement. I hope you have a wonderful Easter weekend with your family! Warm Regards, -Anthony Jones"
Irene L.
Apr 2014
We were very pleased with them and they were great. The guy that did the work was great. The windows he recommended were really nice and really nice screen that we could see through. The job that he did was outstanding. They weren't the cheapest, but the quality was good and we could determine that. The price was sufficient for the quality. We used them in the church and we liked them so much that we used them again. We are going to use them again in another rental.
Response from Jones Window & Door
"[member name removed]- It was a pleasure to work for you again. We hope your tenants are enjoying their new windows! We look forward to seeing you for your other rental. Thank you and take care!"
Ann B.
Feb 2014
Awesome. Everything was done just as they planned, they were on time and did an outstanding job. We would heartily recommend them to anyone. They did approximately 25 windows including a bay window over the kitchen sink. We are very pleased with the outcome of the project and the professionalism with which they performed it.
Response from Jones Window & Door
"[Member name removed]- You guys' had quite a few windows! I think the 2x2 ext. trim turned out awesome. You definitely did your windows in time for this winter storm. Thank you for the kind words and be sure to tell your husband my wife loved the wine! -Anthony Jones"
Donald M.
Jan 2014
Very professional. Excellent workmanship. Good product. Marvin windows.
Response from Jones Window & Door
"We really enjoyed doing the work for you. Marvin's 'Everwood' fiberglass series is a beautiful window. Tell your wife thank you for the amazing hospitality! Thank you again for the review."
BOB S.
Jan 2014
Installation took one day. Cost was $2,770 as estimated. On one window the spacer between the two thermo panes was slightly misaligned. The manufacturer claimed that it was within specifications but Anthony said he would replace the glass at no cost to us. Unless things drastically change I would contract with them again if we replace more windows. The installers were congenial and did a good job of keeping the area neat while they were working and cleaning up before they left.
Response from Jones Window & Door
"Thank you for your review! Your replacement glass unit will be arriving this coming Monday. As soon as it arrives, I will call to schedule. We look forward to seeing you soon!"
Alex B.
Nov 2013
The estimate was clear and fair. They simply provided a resume of recent work and the installs which they were comfortable providing. Responses were prompt, though Jones were not pushy about doing the service or insisting they were better than others.
The installation went quickly and unobtrusively. They cleaned up after themselves in each room as they moved around the house, and looked as they did before the install (except for the new windows themselves, of course).
There was some delay in re-ordering a screen door that fit our door (the one initially shipped was not correctly sized), though this would be a fault of the window manufacturer, and not Jones.
We've been really pleased with the new windows in terms of sound reduction, better insulation, and increased visibility in the windows which had blown seams.
The installation went quickly and unobtrusively. They cleaned up after themselves in each room as they moved around the house, and looked as they did before the install (except for the new windows themselves, of course).
There was some delay in re-ordering a screen door that fit our door (the one initially shipped was not correctly sized), though this would be a fault of the window manufacturer, and not Jones.
We've been really pleased with the new windows in terms of sound reduction, better insulation, and increased visibility in the windows which had blown seams.
Response from Jones Window & Door
"Thank you for the review! I am pleased to hear you had a good experience and are enjoying your new windows. It was a pleasure to work for you and on your home. I hope you have a wonderful Thanksgiving. -Robert"
Myrnie D.
Aug 2013
Our house is over 30 years old with three 6' x 4' clear story window windows that needed to be replaced. We had previously replaced all our other windows and doors wood with framed windows and doors. I had three contractors give bids and there was no comparison. Jones was far superior in terms of both service and price. The windows are on the second floor in an atrium type space, over a glass roofed front porch, so installation was a little tricky but Jones did a beautiful job. The installers were very thoughtful and careful. And the customer service from the first call was superb. I highly recommend them.
Sharon F.
Aug 2013
Robert and his son are FANTASTIC. Number one, they are careful in the beginning to think through the job and measure accurately! They had to problem solve major problems with some huge second-story windows in my house that had been botched in the past by another company that wasn't up to the task.
They explained things carefully, showed up on time, cleaned up, and were extremely conscientious. I could not be happier with the windows they installed and with the whole process, which for me ended up in also having to have some framing replaced correctly. I know how challenging this job was, and they did a fabulous job. I highly recommend them to anyone who is having windows installed/replaced.
They explained things carefully, showed up on time, cleaned up, and were extremely conscientious. I could not be happier with the windows they installed and with the whole process, which for me ended up in also having to have some framing replaced correctly. I know how challenging this job was, and they did a fabulous job. I highly recommend them to anyone who is having windows installed/replaced.
Response from Jones Window & Door
"Thank you! We had an amazing time working on your home. We have some great before and after pictures, where we reframed/redesigned the front of your home. It was a pleasure to work for you! -Robert"
Mark H.
Jul 2013
This is the second time we have contracted with Jones and company for windows. Both experiences were excellent and their pricing is very competitive with the other window cos, in fact less than some that advertise quite heavily. The workmanship is high quality and they are respectful in every way. We are very happy with the product and installation and have no problem giving the highest rating.
Response from Jones Window & Door
"It is always a pleasure to hear back from our customers. We do our best to provide as much knowledge on product and installation choices. Thank you for choosing us again!! -Robert"
Carol S.
Jan 2013
We are very happy with both the windows and the installation. The clearview screens (included with the Coeur D'Alene windows) are stunning. Even though the vinyl framing is somewhat larger than what was replaced, the clear screens let in so much more view and light, our windows seem much bigger. We chose the double slide option for easier cleaning of our second story windows and although we haven't had to clean them yet, I'm looking forward to actually being able to do it for the first time in 16 years.
Anthony Jones and his partner did what looks like a beautiful installation. They are painstakingly careful, clean and precise in their work and the quietest contractors I've ever had working in my home. I wouldn't hesitate to hire them again.
Robert Jones, Anthony's father, was the sales person/project estimator we worked with. He was informative, helpful and easy to work with as well.
Anthony Jones and his partner did what looks like a beautiful installation. They are painstakingly careful, clean and precise in their work and the quietest contractors I've ever had working in my home. I wouldn't hesitate to hire them again.
Robert Jones, Anthony's father, was the sales person/project estimator we worked with. He was informative, helpful and easy to work with as well.
Response from Jones Window & Door
"Thank you for your review and thank you again for the opportunity. It was a pleasure working with you. Happy New Year! Robert"
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
Jones Window & Door is currently rated 5.0 overall out of 5.
Jones Window & Door accepts the following forms of payment: CreditCard
Yes, Jones Window & Door offers free project estimates.
No, Jones Window & Door does not offer eco-friendly accreditations.
No, Jones Window & Door does not offer a senior discount.
No, Jones Window & Door does not offer emergency services.
No, Jones Window & Door does not offer warranties.