Creative Household Services LLC

"I was contacted by this member for bi-weekly housekeeping services. Mel & I met with member for a walk-through of her condo. During the meeting we scheduled the first cleaning on 5/31/2016 & we are still cleaning for this member currently Oct. 2016. Condo has 3 bedrooms, 2 bathrooms, living room, dinning room, kitchen & laundry room. Member has 2 cats that shed. We vacuum couch, throw pillows & upholstered chair in living room. Use high ceiling tool to cob web high ceiling in dinning room once a month. Clean kitchen, bathrooms, change sheets on master bed & guest bed. Vacuum & mop both wood & vinyl flooring, Vacuum carpet. Dust, cob web & hand wipe surface areas of furniture. Working for this client has been a great fit for myself & the team! Thank you for your business!"

"I was contacted by this member for bi-weekly housekeeping services, Mel & I met with husband & wife for a walk-through of their home. We collectively decided that this members home needed a thorough deep cleaning. However we collectively decided to wait on the deep cleaning because members were going to have some remolding projects done. We started bi-weekly services visits on 7/5/2016 & remolding has just finished up in this month of October. House had master bedroom, 2 full bathrooms, 2 offices, one guest bedroom, large living room that is connected to formal dinning room, large kitchen & laundry room. Whole house has vaulted ceilings, wood & tile flooring. We collect garbage & recycling through out the house & take to main cans outside the house. This house has been a great fit for us & members are outstanding to work for."

"I was contacted by this member for once a month housekeeping services. However my schedule at the time did not allow for that so we decided to go for bi-weekly housekeeping services. I met with husband & wife for a walk-through of their home. I did a thorough deep clean of their whole house on 4/8/2016 which I did by myself it took me 9.5 hours. After the first initial deep clean we started bi-weekly service visits on 4/20/2016 & our last visit was on 7/28/2016. I increased my rates effective 9/1/2016 to all of my clients due to the raise of minimum wage which took effect this year July 1st. Rate increase on my end included cost for gas, paying my employee's travel time, wait time, rest breaks & once a month safety/staff meetings. In doing so I lost my account with these members due to their comment above of "monthly budget changed and we could no longer afford". I actually lost 5 bi-weekly clients due to rate increases. This is business! These members here were always a pleasure to work for. They lived tidy in a very large home that was all wood flooring accept for 2 kids bed rooms were carpeted. I was trusted with garage code for access to their home as husband & wife are working professionals & were not home at the time my team members & I would come to clean. House had 3 bedrooms, large living room, large kitchen, formal dinning room, laundry room, office guest full bathroom, master bedroom, master closet & master bath with was had a large all tile shower & flooring. I appreciate these members business & have wished them the very best. They did say they would hire me again in the future when their budget changes. Thank you for your business!"

"I was referred to this member by their neighbors who live across the street that I have provided bi-weekly housekeeping services to since 2009. I met with this member for a walk-through of their home. We set up a bi-weekly schedule for regular housekeeping services which started 9/21/2015. They have trusted me with their garage code for access to entry of their house as sometimes when we come to clean they are not at home. A check is always left on the kitchen counter for me to pick up. We clean this members home on a rotation. Once a month we go through & cob web high ceilings. Every third visit we clean three guest bedrooms & bathrooms. Every visit we clean master bedroom, master closet, bathroom, office, large family room, entry way, formal dinning room, large living room, another full dinning room, kitchen, wet bar area, long hall way & laundry room/office. This member is fantastic to work for & has been insightful on business related matters."

"This member was a pleasure to work for. We worked together on some organizing projects & I did some cleaning for her. All went well. Thank you for having me."

"I was contacted by this member to provide housekeeping services on a bi-weekly basis. Home is a double wide manufactured home with 2 full bathrooms & 3 [Member Information Removed] (one of which we do not clean), kitchen & 2 large living room areas. Happy to [Member Information Removed] your business!"

"This member contacted me to clean a house she owned prior to putting it on the market for sale. House was dirty. We cob webbed high ceilings, hand wiped window blinds, window trim, door trim, fronts & backs of interior doors & baseboards. We cleaned two full bathroom & kitchen. Cleaned inside & outside of all cabinets. Whole house had bare flooring which was tile we vacuumed & moped it. This was a big job which took 2 days to complete. Thank you for choosing Creative Household Services for your cleaning needs."

"I provided this member with an initial deep clean followed by bi-weekly services until she moved. Great person to work for. She knew just what she wanted done. Thank you!"

"This was a big deep clean job. House had not been thoroughly cleaned in years. Due to the focus of the family caring for a sick family member. Cleaning involved ceilings, wiping walls of stuck on cat hair tufts, inside window glass, window tracks, window screens, wiping window & door frames, wiping fronts & back of interior doors, cleaning of 2 full bathrooms & a half bath, hand wiping all light fixtures, cob webbing & dusting through out the house, hand wiping ceiling fans, cleaning out fireplace of ash, vacuuming bare floors & moping them several times, hand wiping inside & outside of all kitchen cabinets & drawers, pulling out refrigerator from the wall cleaning behind of the walls, baseboards floor & outside of refrigerator, pushing the refrigerator back into place, pulling out the range from the wall cleaning behind of the walls, baseboards floor, cleaning the inside of the stove top burners & inside the oven & racks, pulling out washer & dryer from the wall cleaning behind of the walls, baseboards floor & outside of washer & dryer, dissembling the dryer hose cleaning it & re-attaching it back to the dryer & wall, hand wiped furniture including leather couch & several side tables. This review left by the member only reflects the first initial clean on 10/31/2015 & Mel & I returned on 11/1/2015 to finish up of which we spent a total of [Member Information Removed] over 25 hours in that 2 day period cleaning. This member also had Mel & I come back for a second phase of the cleaning on 5/27/2016 & 5/28/2016 this clean was in preparation of getting the house cleaned to prepare it for [Member Information Removed] to sell. On the dates for the second phase of cleaning Mel & I spent a total of [Member Information Removed] over 26 hours in that 2 day period cleaning at a [Member Information Removed] of $1,400.00"

"These clients have been fantastic to work for. Myself & my crew clean for them on a bi-weekly basis at their home & also when ever they need us to clean other homes they own in the area. Always pay on time & very pleasant people. They hired me in May of this year 2015 & look forward providing cleaning services to them long term. Thank you for choosing Creative Household Services."

"Thank you member for your review. Member is easy to work for. Great communication by e-mail & phone. A pleasure to work for. Thank you for your business!"

"I met with this member & did a walk-through of her home. From there we set a date to do a deep clean. Mel, Shannon, Jimi & I started work at 8am-Noon. Deep clean included cob webbing, cleaning inside window glass, window track, hand wiping the ceiling, walls, front & back of door, baseboards, toilet, sink, shower walls, bath tub, cleaning of floor in the bathroom. Cob webbing, cleaning of floor in hallway. Cob webbing, dusting, dissembling entertainment center electronics hand wiping them & the cords of dust & animal hair, cleaning of the floor. Wiping half the wall in the dinning area. Pulling out a computer desk & cleaning the wall, baseboards & floor behind. Hand wiping ceilings, walls, cabinet & drawer fronts, counter tops, window glass, window trim, sink, inside microwave, outside of frig., stove hood, stove top including cleaning drip pans & down inside stove top, inside of oven, steaming floor all in the kitchen. This was a big job since as the member mentioned the boys were left in charge after member had been away on a trip. :) The member told me that she use to foster kittens & the smell of animal was overwhelming when we arrived. The house had hard wood flooring in the living room & vinyl flooring in the bathroom & kitchen. We used Murphy's Oil Soap on the wood flooring & the cleaner I make with tea tree & eucalyptus oils on the vinyl flooring house smelled much better when we left. We were glad to help this member out with her deep cleaning needs. Our communication was fantastic & clear. Thank you for choosing Creative Household Services!"

"I was contacted by this member for housekeeping. I met with this member on Nov. 10, 2014 to do a walk through. After looking around I mentioned that starting with a deep clean would be a great place to start. Member agreed. Myself & my team member came on Nov. 14, 2014 to do the deep clean. We arrived at 8am to start the clean by 12:30pm we were no were close to being where I wanted us to be with the cleaning. I sent my team member home since she was only scheduled to clean until 12:30pm I stayed until 3:45pm to get done what I could. At that point I called the member on the phone & told him how far I had gotten in the cleaning process. For this deep clean visit he wanted the upstairs bathroom, master bathroom, kitchen & downstairs bathroom cleaned. We were able to complete cleaning of upstairs bathroom, master bathroom & kitchen however ran out of time to clean downstairs bathroom. After talking with member on the phone he really wanted the downstairs bathroom cleaned but said "it is what it is". I said "I quoted you 9 man hours of work for $500.00 I have spent a total of 13.5 hours cleaning it is what it is". From there we agreed that the next visit I would do a deep cleaning of the bathroom downstairs first thing. This dose happen from time to time where I give a bid to do a job & it takes longer than I expect. After all I never know exactly how long it will take to complete a job. Most jobs are more involved once you get in there & start cleaning. Just glad we were able to come to an agreement for moving forward working together. I will be providing cleaning on a bi-weekly basis for this member now. Thank you for your business & a great review here on Angie's List."

"I was contacted by this member for housekeeping services. I met with him, his wife & their daughter on May 23rd & did a walk-through of their home with them. Our first cleaning at their home was on June 11th. Between 6/11 & 9/17 they cancelled service 3 times. Once because they went camping, then wife was sick & then daughter had head lice. The reason I terminated service with these clients was because in 3 months of providing services to the them they canceled scheduled service visits 3 times. Terminating service to them was a business decision. I need to have steady income not only for my self but for my 4 employee's as well."

"I was contacted by this member for housekeeping services. I met with the member on Sat. March 22nd. We did a deep clean a week later on Sat. March 29th & have provided bi-weekly service ever since. Regular service visits include cob webbing high ceilings which takes a tool I carry in my Jeep, dusting with the swiffer & hand wiping with a microfiber cloth, vacuuming carpet & bare floors & mopping very large areas of wood flooring, collecting garbage, recycling & glass to take out of the house & put into main garbage cans outside the house, we vacuum 2 large dog beds, on one level of the house we clean in formal dinning rm., large kitchen, large living rm., entry way, office & bath rm., master bed rm. & master bath rm. Once a month we clean laundry rm., guest bed rm., guest bath rm., large craft rm. & stair well. These members are easy to work for & are very flexible. It is a pleasure to be of service to them in their home."

"I was contacted by this member for housekeeping services. I met with this member at her home on Fri. Jan 17th & did a walk-through. We started service for her on Wed. Feb. 12th & have been providing service to her every since on a bi-weekly basis & continue to do so. We strip the bed & put clean sheets on in the master, dust & hand wipe with a microfiber cloth, clean 2 bath rms., living room, dinning rm., kitchen, office, hall way & entry way. This member has a cat that has recently not come to like us. The member moves her cat through out the house to stay with her while we are there cleaning which is much appreciated! Thank you for your business."

"I was contacted by this member for a move out clean.This is a home that the members owned & rent out to renters. I met with this member on July 31, 2014 do to a walk through. The tenets who lived there left it in need of a good thorough cleaning. Myself & 2 of my team members spent a total of 20 hours cleaning on Aug. 1, 2014. I returned on Aug. 2, 2014 to finish up spending 4.5 hours cleaning. Tasks we accomplished were cob webbing of entire house. Hand wiping of all baseboards, window trim & door trim in 3 bedrooms, 1 bath, hallway, living room, kitchen & dinning room. All 3 closets in bedrooms & 2 closets in hall way shelves, drawers & clothes rods were hand wiped. Hand wiping of all fronts/backs & door knobs of interior doors through out the house. Hand wiping of noticeable spots on the walls, outlet covers & light switch covers. Cleaning 6 sets of glass windows & tracks also included slider glass door & track off patio. There were wood floors in all 3 bedrooms, hallway & living room which had to be scrubbed by hand & then mopped over 3 times. Wood floors had paint splatters & other marks on them that had to be taken up with a plastic scrapper. Through out the house were 3 recessed wall heaters that were a fire hazard due to so much dust inside of the units. The covers on the heaters were taken off & cleaned. Inside the heaters were vacuumed out & then blown out with a the exhaust part of the vacuum & covers re-assembled. Bathroom light bulbs & fixtures were wiped by hand. Recessed ceiling exhaust fan was dis-assembled & cleaned thoroughly & put back together. Cleaned mirror, counter top, sink, vanity cabinets/drawers inside & out, toilet, shower walls, bath tub & all chrome fixtures were polished. Bathroom floor was cleaned by hand. Kitchen clean included track light fixture being wiped by hand, inside & out side of all cabinets/drawers, counter tops, sink scrubbed out & polished, inside of oven, cook top, range was also pulled out from the wall & cleaning behind of the wall, floor, back, sides of range & pushed back into place. Hood vents were cleaned. Refrigerator was pulled out from the wall & cleaning behind of the wall, floor, back sides of refrigerator & was lifted up & had to be cleaned out underneath of pet hair & drip pan was cleaned. Refrigerator was pushed back into place. Dinning room light was dis-assembled & cleaned & put back together. Laundry room had concrete flooring that was swept first & then vacuumed. Garage shelving was wiped by hand & flooring was swept & then vacuumed. This was a big job & took 2 days to complete. Members were very happy with the outcome of the clean. I asked them if they would like a paid invoice after service was completed since this was a rental property they could use the cost of the clean as a tax write off. They took up on the paid invoice & thanked me for mentioning it. After the house was cleaned it got put on the rental market that next week & they had renters move in right away. This was a great job & worked out well for everyone! Thank you for your business."

"I was contacted by this member for housekeeping services. I met with her & did a walk-through of her home on June 6, 2014. My team & did the first housekeeping visit on June 17, 2014 & have been providing service ever since on a bi-weekly basis. Thank you for your continued business!"

"I was contacted by this member for housekeeping services. This member mentioned that her current housekeeper was no longer able to work for her so she was looking to hire a new service. Myself & my 2 team members first met with this member at her home to do a walk through. We spent a good hour walking around the house with the member pointing things out that needed attention & asking question about details regarding cleaning of antiques & collectibles. I scheduled a deep clean of this members home. My 2 team members did the deep clean at the members house as I was on vacation. I got great feedback about the deep clean & the member has now hired us to clean for her on a bi-weekly basis. Thank you for your business."

"I met with these members & did a walk-through of their condo. They were in need of a deep clean in preparation of placing the condo on the market for sale. I was on vacation the day when they were needing the clean done so I offered to send 2 of my crew members to do the clean for them & they agreed. I put together a detailed list of tasks that needed doing in each room. My team members did a great job. This was the first time I have ever sent them on a deep clean job without me being there. I knew they would do a fantastic job & they did!"

"I was contacted by this member to do housekeeping at their home. These clients are busy with work, having 2 horses they take care of & 2 grand kids on the weekends. I first did a deep clean at their home on 3/21/2014 I spent 9.5 hours cleaning at a cost to clients of $325.00 Deep clean included 2 bathrooms one of which I had to use a special product in the master shower to rid it of soap scum, master bedroom which had a very high landing of which I had to use a high ladder to reach get up on the landing with my canister vacuum & clean on my hands & knees, dusting & vacuuming of a room with a home gym in it, living room also had a high landing of which I had to use a high ladder to reach & clean with my canister vacuum also moved living room furniture to vacuum under 2 reclining chairs & a reclining/massage couch, cleaning of dinning room glass chandelier, cleaning of kitchen cabinets outside, stove top, microwave outside of frig., laundry room/pantry area, cleaned all glass & tracks of 8 windows & slider door. After this first initial clean these members have continued to use my services ever since once a week. It is a pleasure to help them in their home with their busy lifestyle! Thank you for choosing Creative Household Services."

"I was contacted by this client to do housekeeping at her home. I met with her & did a walk-through. Myself & my 2 employees came to work on Nov. 6, 2013 & did a deep clean of her home. Deep clean included kitchen inside frig. freezer & oven, 4 bedrooms, living room, 2 bathrooms, cob webbing high ceilings, hand wiping light fixtures & 2 ceiling fans, inside window glass & tracks. After the deep clean this client has continued to use my services on a bi-weekly basis. I am left a check for payment on the kitchen counter at every visit. Client, her 3 kids & 2 dogs are packed up & out the door upon our arrival makes for a great work environment as the house has a challenging compact layout. Thank you for your business!"

"This member is great to work for. I was first contacted by him & arranged to meet him at his home to do a walk-through. He explained to me that he was going to start remodeling his home very soon. We decided to start off with a deep clean & from there he has had us back ever since on a bi-weekly rotation. I also have recently done a week long house sitting job for him as well. As he mentioned scheduling dose change from time to time & he is always flexible. Thank you for choosing my business for your household needs."

"I was contacted by this member & scheduled a walk-through of their home. Members mentioned that they had just laid new hardwood flooring throughout the house & that it was very dusty everywhere. After assessing the situation I recommended that they start with a thorough deep clean of there home. Members agreed. Myself & my crew of 2 came on Fri. Dec. 6, 2013 in the middle of a snow storm & we each spent 8 hours a piece deep cleaning at a total of 24 man hours. After the deep clean visit we started cleaning on a weekly basis due to members living situation. Now have changed to bi-weekly visits due to living situation changing again. Over all so far these members are a pleasure to work for. Check is ready for me to pick up each time we come. Thank you for your business!"

"This member is wonderful to work for! As he mentioned I used to clean for him once a month when he lived in an apartment in down town Eugene. When he moved out of the apartment I did a deep clean job there. Since then he has bought a house over in the Coburg Rd. area & called me to come back to clean for him. We now clean for him in his new home on a once a month cleaning schedule. We clean 2 bedroooms, 2 joint bathrooms, an office, living room, dinning room & kitchen area. Thank you for having us back & your continued business over the years!"