Cascade Contracting Group, LLC.

Th initial install was great, but have made more than a dozen calls/texts to Mr. Delaplain and scheduled at least 4 times to have this repaired and he refuses to follow through. He is certainly nice enough in person, but his follow through is terrible. Even when he put in the fence his appt keeping wasn't stellar...always seemed to be running on some other clock. And he does not communicate well. Wouldn't even tell me if he was showing up today or not... 5/7 he had already missed 2 apts so started texting him 11:10 because he'd missed a 10am...immediatley texts back he is on his way. 5/10 misses his appt and doesn't respond until 8pm that night with explanation/reschedule 5/23 finally responds to requests for an appointment, makes a firm one for 5/29 5/28 sent him an appt reminder via text @ 2pm 5/29 30 minutes before the appointment an excuse about his kids soccer game and transportation issues and sets up an 11am for 5/30 5/30 asks me 1.5h before the appt if we are still on...even though we had just talked the night before 5/30 after 3 additional messages and one phone call, I finally get it out of him he is NOT coming and wants me to call another provider.