Burch'S Landscaping Service

Just purchased a new home that had an irrigation system placed by Birch's. The irrigation was "off" and "winterized" due to the time of year we purchased the house, therefore, it had never been used. My wife contacted the company regarding how to turn the system on, they stated they would come out, turn on the system, run it, and show us how to use it. There was NO MENTION of any charge until after the service. We were invoiced for$180.00 for about an hour of time spent, mainly which was just talking. My wife contacted the owner, no concessions were made. I paid the bill and attached a letter expressing my disappointment and that we would not be using their service. The owner sent a letter back saying "good luck" to get anyone to perform any "free services" from his competitors in the future. We NEVER asked for free service AND it was never ever communicated to us regarding his price. My wife and I were taken advantage of, we provided an opportunity to have the business rectify the situation, and received a smart *** response. Would NOT recommend this poor customer service company EVER! We handed these idiots a softball regarding an opportunity to make things right and they chose to become defensive and condescending.

They did a landscaping, end up inappropriate. Don't stand behind their words. I will nopt reccomend them to other members.