About us
For over 15 years, Best Septic has been providing professional quality septic tank pumping to residential and commercial customers in Oregon. Best Septic maintains a fleet of 1,000 to 3,000 gallon vacuum trucks. We are able to perform services in Lane, Linn, Benton, Marion, Polk and Douglas County. Best Septic provides 24-hour service, 7 days a week, as well as emergency service. To schedule service or inquire about Best Septic, please call our offices. Additional email - [email protected]
Business highlights
Services we offer
Residential & commercial septic tank pumping & maintenance (including snaking/jetting, line repairs, camera equipped line diagnostics and pump system maintenance). DEQ certified septic system inspections.
Services we don't offer
Portable toilet servies & motor home tank pumping
Amenities
Emergency Services
Yes
Senior Discount
$15.00
Accepted Payment Methods
- Financing Available
- Check
- Visa
- MasterCard
- 1
Assorted photos uploaded by Best Septic Tank Pumping
Number of Stars | Image of Distribution | Number of Ratings |
---|---|---|
75% | ||
17% | ||
3% | ||
3% | ||
3% |
Filter reviews by service
A plumber was called and because snaking did not clear the issue, he installed a second clean-out near the main bath, and by doing so, determined that the issue was not under the house, but rather in the line from the main bath to the tank.
So back to Best, and here I want to say how very pleasant, helpful and kind Barbara (the rep answering the phone) was to work with, she went above and beyond to make sure that my issues were resolved as quickly as possible! End result; the technician was back out quickly, and had the blockage cleared right away!
Here's why I will use and recommend this company in the future:
- * They are very mindful of costs and do their best to give you options to keep costs down
- * They work quickly, and clean-up once the work is done
- * They are extremely, pleasant and professional
- * They were on time or ahead of schedule
They accept check or credit.
He also advised me that he did not think the camera was available to inspect my lines because it was being repaired so it became obvious that my lines were not going to be scoped. Nonetheless, the service provider worked very diligently with me in trying to determine if there were any readily ascertainable leaks in the lines. He even poured green dye into the pumping chamber and I ran a garden hose into it for about 15 minutes to see if the dye appeared anywhere close to the area where I had observed surface water. After searching for more than 45 minutes with no evidence of green dye, knowing full well that dyed green water was being pumped through the lines without a backup of any kind, we determined two things: (1) the water was going somewhere, and (2) there was no visible signs of a leak. We decided to call it a day at about 6:15 pm. He called the tech a short time prior to that time and told him not to bother coming out.
I was extremely impressed with how quickly they were able to schedule an appointment and the work provided on site by the gentleman who came out. However, I was disappointed by the fact that the office person apparently did not know that the camera was unavailable when she led me to believe that my lines would be scoped with a camera to determine whether there were any leaks in the them. I was also disappointed that by the time I agreed to have the tech's visit cancelled (at approximately 5:45 pm when he was scheduled to be there around 4:00 pm) that he had not yet showed up. Finally, I was also disappointed by the lack of follow-up to date since I was told a tech would show up and scope my lines and he never appeared. Granted, the person who did service my system tried very hard to determine if any leaks existed, but he was limited by what is visible above ground whereas a camera would generally disclose far more information. This is why I graded them as a "B" on overall performance. As for what was actually done on site - it was great and I will use them again.
The cost for the pumping was $325 and the repair was $225.
He replaced the cast iron baffles and recommended jetting the drain lines which given the condition of the distribution box appeared necessary; a different employee did that the following day.
Overall very pleased. I thought the price for replacing the two baffles was a little steep ($400 for two PVC baffles, about 15 minutes work) but he had the necessary experience and protective gear, and I sure didn't want to get down in the tank.
Licensing
Trade License Number
Trade License Locale
Trade License Authority
Trade License Expiration
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.