Stark's Vacuums

Great! We did not have positive proof of date of purchase, but Stark estimated that the unit was still within warranty and with no questions asked, did the repair for free. It was ready in a short time and has worked perfectly since. I highly recommend them!

Great Service, great attentiveness. No pressure at all.

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I bought a bagless vacuum two years ago, and it suddenly stopped working a week ago. I cleaned one filter, and it still didn't work. I took it to Stark's in Beaverton, and Carly, the employee who helped me, noted that one filter was clogged and the one I cleaned was cracked around the gasket. (The vacuum maker claims its filters don't need replacing, but that was not true in this case.) After replacing the filters, the vacuum still didn't work well, so she found a clog in the hose (I have two indoor cats who shed year-round), cleaned it up, and it worked fine. The filters cost $28, her labor was free, and I was out of there in 20 minutes. I noticed that their prices were equivalent or lower than the discount store where I bought the vacuum, so I'll go back there in a year or so to get a new one. All in all, well done!

Fixed my vacuum at no charge while I waited! Yah! Thanks, Rick!

called Dyson for repair. They gave me authorization to go to starks for repair under warranty. While there Andy suggested that I purchase 2 new filters . I said that the regular filter was washable and I didnt want to spend money on filters right now. Then he suggested I purchase the 69.95 maintenance package. Again I said I only wanted the service that Dyson was covering. When he was writing up the ticket he again tried to put on the cleaning and filters. Again I declined. That was Saturday. On Tuesday Andy called me to tell me that the service would be 129.99. I again stated to hi that as per our discussion I did not want the filters and cleaning of the uit-- ONLY what Dyson was paying for - which turned out to be the beater motor. I feel like they were pushy. The vacuum works fine but I will not be back.

POSITIVE EXPERIENCE. KNOWLEDGEABLE SERVICE, AND SALES PEOPLE. INTERESTING STORE WITH LOTS OF MODELS OF VACUUMS.

THE COURTEOUS SALES AND SERVICE IS TERRIFIC. FIRST THE REPAIRMAN REPLACED A BELT ON MY OLD VACUUM FOR FREE AND ASKED ONLY THAT I REMEMBER THEM WHEN IT CAME TIME TO PURCHASE A NEW ONE. I DID AND I WAS NOT GIVEN THE HIGH PRESSURE SALES SPEECH. HE RESPECTED THAT I KNEW WHAT I WANTED.

THEY ARE AN EXCEPTIONAL VALUE. THEY NEVER HAVE US DO WORK THAT ISN'T NECESSARY. WE APPRECIATE THE QUALITY OF SERVICE AND THE FRIENDLY, PROFESSIONAL MANNER IN WHICH IT'S DELIVERED.