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"Did not do what I asked for. Sent to girls for 2 hours didn't do what I wanted. I will not recommend them at all. I still need my house cleaned."

"I WOULD GIVE NEGATIVE STARS IF POSSIBLE CONSUMERS BEWARE! Chose this company through our insurance to fix a water problem. From the beginning Dillon communicated (12/26) that he would be able to complete our repairs in 2/3 days max, by the end of the week he pressured us for the deductible to get us on the schedule. We promptly paid. Being that we had pipes exposed in the cold and wanting to avoid further damage we needed help as quick as possible. Fast forward to our scheduled day. I stay home from work. No one shows 2 hours into the apt Dillion says his contractor who is a SUBcontractor and does not even work for design is too busy to help us. This is against nationwides policy. After pestering them for two weeks they came out and did a poor job putting dry wall and insulation up, they went through 4/5 pieces bc they could not make it fit and made the project last 8 hours. The job isn’t complete and now they say they can’t mud in the cold. Houses get built in the winter, every contractor I’ve told including our adjuster has scoffed at how dumb this excuse is. Dillon has proceeded to ghost our every call since their botch repair dry wall job. This is completely a fraudulent experience from start to finish they promise time frames and do not show up and send 3rd party contractors against policy. They took my money and went completely MIA. Btw Dillon your read receipts are on. I can see when you’re ignoring us. I have formally filed a report with my insurance and they will also independently file a report for fraudulent practices. Very disappointed at how we were treated and given very low priority in a high stress situation. They will be refunding my deductible sans the crap dry wall and insulation that my four year old could have put up. Should also be noted our auditor and adjuster came out after hearing our complaints and notified Dillon who said he would meet at the job site. No surprise here he no called no showed. I am in shock at the way someone can avoid a paying customer that they at the very minimum owe honest and clear communication to. I am glad I went through insurance against his recommendations not to because I would have lost my money outright. This entire ordeal wasted 50 days of my life"

"Horrible customer service and the product is only getting worse over time. I have ordered 16 shutters from them over 5 separate orders during the last two years. A recent order late last year came with parts missing and getting replacement parts was a hassle because I had to provide pictures. How do you provide pictures of missing parts? My most recent order arrived without the mounting strips and blocking strips being pre-drilled. I received the screws and screw covers but no holes for them. After multiple back and forth with "Angie" from customer service I was forwarded a poorly spelled response from their supplier stating "usually" they don't pre-drill holes. Usually? All of my other shutters over the last two years were pre-drilled. I was then told it was my fault because this order was a single panel shutter vs all my previous orders being dual shutters and I would have to pay to get replacement strips with pre-drilled holes in them. What does a single vs a dual shutter have to do with whether or not holes are drilled in hanging and blocking strips?"

"Service was fine. My house was washed. A year and a half later charged $200 because I didn't do more business with them. Had a tech out too as they continuously called me to schedule service making me believe had purchased an annual power wash. Guy came out said it was just a sales call so I sent him away. If I'd been informed while he was here that it I didn't act before a certain date I would be charged I would've been able to make a more educated decision."