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"5/5 she was great and real nice! She was very informative and knew her stuff."

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"If you are looking for someone to do foundation work on your home or business, Engineered Foundation Solutions are the people to call! After contacting them through their website, I was contacted the next day to set an appointment for an estimate. They worked with my schedule and I met with Brian within 5 days. I explained to Brian my problem and they developed a plan to solve it . I had an proposal in 3 days. After I sent my down payment and they put me on their schedule, Shannon their office manager contacted me every Friday to keep me updated that they were still coming on that date. Jeff their engineer, came to my house a week before work was to start to go over the work to be performed and answer my questions. Their work crew was very friendly and professional. From day one, I felt like they cared about solving my problem and that we were part of their family. I highly recommend Engineered Foundation Solutions for all you foundation repair needs!"

"Accu Level overpromised and underperformed. We reached out to have a simple job performed as part of selling our house. From the start, we were told the work could be performed prior to closing. Due to timing and this promise, we did not get any other bids. Upon receiving the contract, we paid the deposit within one hour. From this point on, there was no communication from the business that was not initiated by us. We texted our rep and called the office every day from this point on to see when the work would be scheduled. There was no proactive communication whatsoever. Finally, one day before closing, our real estate agent demand a date to be scheduled and it was scheduled two weeks after closing. Thankfully, we had a flexible buyer who was willing to close without the work being done. On the day the work was supposed to be scheduled, with no notice, it was postponed for another week and the buyer had to find a time to reschedule. This had to be communicated to me by my realtor and not the business. After the work was done, I reached out to our rep to explain how disappointed we were with the customer service. This was verbatim his response: "Please understand this is not our normal scenario and there were people let go/had responsibilities changed because of it." I asked to speak to his manager. Upon speaking with the manager, he said they weren't willing to do anything to make amends for the lack of customer service even with his rep openly admitting that they did not meet their promises. The manager quoted back terms of the contract to me that they are allowed to reschedule and I explained that this was not a contractual dispute, but a complaint about customer service when an employee openly admitted fault and he was not willing to take accountability for his employee. I asked to speak to his manager. This conversation happened two weeks ago and I'm still waiting for that call. Don't use this business if you want any level of customer service."

"The salesperson David was very honest and had no interest in upselling. He strongly advised against any interior drains for my basement, and he instead recommended an exterior drain called HydroBlox for my backyard. The estimate for the HydroBlox was $3,400. The installation occurred a few weeks later. Three employees used a machine to dig a trench in my backyard, and then because of utility lines, they hand-dug another trench in my side yard. They installed the pieces of HydroBlox and covered them with dirt. I expect the HydroBlox to properly drain the water from my yard, but if they do not, then I will update my review in the future."

"Select another company or hire someone to redo your driveway instead. It'll take 1/4 of the time to schedule, reschedule, and complete the project, and you won't have to deal with all the messes and damage they leave in their wake. While Keystone's sales team does a great job selling their leveling service, delivery and scheduling are abysmal. It takes months to schedule, followed by weeks of equipment failures and rescheduling. You'll also be cleaning up stains and messes left behind, reminding them of what has and hasn?t been done yet, as well as essential contracted items and processes that were skipped throughout. You can call and discuss the issues with the crew and management, but only if you can actually wade through all their random phone numbers and find someone willing to answer or return your calls. For tens of thousands of dollars, you expect a simple level of service, coordination, and professionalism that doesn't follow through from sales to crew. "

"Do not do business with Mr. Level Stay away from Kyle Mr. Level Lousy ,unprofessional. Did not level properly. Reported issue and his employee came 07/02/2025 and spilled caulk all over pebble stones did lousy caulking instead of leveling the slab. Third time Kyle came 10/14/2025 ,showed him uneven slabs and caulk spilled by his employee and lousy work. He started to accused me of spilling caulking. Do not do business with Mr. Level"

"On time, great job, no mess, no damage. Would highly recommend"

"This one-star rating is generous! We are seven weeks into a four-day job at our house! The have been back three times to finish the job and it is still not done. My back yard is a mud pit! I have been informed by the "office" that it will take two more weeks before I can be put on the schedule for a crew to come back. The crew is working from their Lancaster office, and the managers won't return phone calls and are hiding behind the receptionist. I work just a few miles from their Lexington office, so I decided to pop in and talk to a different person only to find out that there is no staff in this office. The website for the Lexington office has a picture of the building and posted hours of 9 am to 6 pm, but it is just a building with mailboxes and a few shared meeting rooms used by several companies. Customer service is absolutely horrible. Think twice before hiring USS!"