Able Roofing

I thought they did a pretty good job. We haven't had in problems with the new roof or with them. I have no complaints and they did a good job. I would use them again.

We ended up having the work done. The actual work appears to be excellent from the pictures taken with our digital camera. We also requested to have the chimney's capped to prevent bats from going down our chimney. The chimney's are very large in size. Overall we are pleased with the work.

Their price was too high. They seem to be high pressure and try to up sell everything.

I called Able roofing on a Monday and was transferred to 3 different people. The last person took my name and number and said that someone would call to schedule. It's been 7 days and I have not heard from anyone at Able. I feel this company could care less about a small repair, which is too bad because I will be needing to replace my whole roof in less than a year and you can be sure I won't be calling Able.

They arrived on time, left on time and completed on budget.

First came out and gave me a good estimate. They finished the job in one day. Tremendous work. I would highly recommend them and use them again myself.

They were professional both times around!

Gregg, the sales rep, was punctual, arrived on time, and provided us with a very competitive estimate of a complete roofing job. Will probably select to have roof replaced. Don't forget the dinner certificate - $15 - offered free with any roofing price quote. Extremely professional.

Great. I appreciate their super customer service.

Called Able to ask for a quote to replace existing roof. An appointment time was set for 5:00 PM so that I could be present for the quote review. When I arrived home, my wife informed me that the Able representative had already come and gone. He sat at our table, and worked up the quote, handed to my wife and left. He did not wait for me to review his price. When I looked at the quote, he had priced a 3 tab shingle, rather than an architectural style as I had asked. His indifference to earn my business left a bad taste in my mouth. The company I did go with was more expensive, but they met with me and explained everything clearly.

They did a good job. The crew was nice. I wasn't as impressed with the company.

Individual from the masonry department came to my home to give an estimate for a fireplace installation. After missing the first scheduled appointment, he rescheduled and came and looked things over and took some notes. He told me he would have a quote to me in 2 days. After a week passed and I never heard from him, I called him and told him I was not happy that I had not heard from him. Instead of apologizing, and made excuses and cussed me. I will never use Able Roofing for anything, ever!

When they were done my family room started leaking. They started later than what they said they were going to start. Before I paid the rest of there money it started leaking. My ceiling has damage to it. Finally last month they called me said that in lieu of paying me the rest of the money that I owed, to use that money to fix the roof.

He came out, gave an estimate and a crew came out and did good work. The leaks have stopped, thank goodness. I was satisfied with all aspects of it.

Able subcontracted the work to the same company that did my neighbor's roof at a lesser price.

Alex came out and gave an estimate to repair a roof leak in our bathroom coming down through the vent in the ceiling. He was friendly and professional. The estimate seemed reasonable. They did come out and "repaired" the roof in a timely manner, but unfortunately the roof continued to leak. I called them out again, and they came out and reevaluated the leak, and then charged again for the repair. I did get a discount of $100 due to the problem of the first repair. I asked why I had to pay at all since the problem was not fixed on the first repair, and I was told that they did do a few things to the roof the first time, that needed to be done. So far the roof has not leaked, and they did the second repair about 1 month ago. Overall, I am fairly satisfied with the resolution of the problem, though I am not sure that I would have them do work again, and think that I should not have had to pay at all the second time, or at least credited me the full amount of the first repair which was $25

I am in contract with a home due to close this week. Company was not helpful in providing an estimate for work to be performed. They told me to call back when I owned the property. I will not call back for an estimate when I own it.

THEY SAID THEY WOULD BE OUT IN A WEEK AND IT TOOK THEM 3 WEEKS TO COME. I JUST HAPPENED TO LOOK OUT THE WINDOW AND THERE THEY WERE!!! I DID NOT LIKE THE ADVERTISING SIGN IN THE FRONT YARD AND HAD THEM TAKE IT DOWN. THE WORK THAT THEY DID WAS EXCELLENT AND THEY WERE VERY HELPFUL. I FELT THE PRICE WAS A BIT EXPENSIVE FOR WHAT WAS DONE.

THE FIRST JOB THAT WAS DONE WELL AND THE GUTTERS WERE BEAUTIFUL, HOWEVER, THEY DID NOT SEAL BEHIND THE GUTTERS WHICH JUST MADE THE WATER RUN DOWN THE SIDE OF THE HOUSE INSTEAD OF IN THE GUTTERS. I CALLED THEM AND THEY DID NOT SHOW UP A WEEK LATER TO FIX IT. WHEN THEY DID SHOW UP, THEY DIDN'T LET ME KNOW THEY WERE THERE AND JUST FIXED IT AND TOOK OFF. NOW THE OTHER PROPERTY HAD NO HITCHES AT ALL. THE WORK WAS DONE EXACTLY RIGHT!

Last summer Able replaced our roof. They were extremely efficient, did a great job on taking off the old roof and cleaning up after installing the new roof--we never even found any nails in our yard. After a wind storm, we noticed that a small piece had come loose over our bay window and needed to be fixed. My husband called and talked to Carmen. She was very helpful and someone came out to fix the roof over our bay window in a very few days. I certainly would recommend Able to anyone who asked, both for the original job and the follow-up on a small problem.

THEY CAME OUT, FOUND PROBLEM. THEY SAID IT WOULD TAKE ABOUT 3 WEEKS TO COME OUT AND FIX THE PROBLEM, AND THEY CAME OUT RIGHT WHEN THEY SAID THEY WOULD. THEY DID A GOOD JOB. PRICE WAS REASONABLE. THE GENTLEMAN WAS PERSONABLE, EASY TO TALK TO AND EXPLAINED EVERYTHING TO ME.

THEY WERE VERY FAST. THEY HAD THE JOB DONE IN ABOUT 3 DAYS AND WE HAVE A VERY LARGE ROOF. THEY WERE GREAT AT CLEANING UP. THE SUPERVISOR WAS ALWAYS IN CONTACT WITH ME SO THAT WAS GOOD.

SALES PERSON WAS EXCELLENT TO WORK WITH AND ASSISTED WITH INSURANCE CLAIM. INSTALLATION CREW WAS VERY PUNCTUAL AND DID A GREAT JOB. CLEAN UP WAS WONDERFUL.

WHEN THEY MAKE ARRANGEMENTS WITH YOU, THEY USE THEIR OWN PEOPLE, BUT I KNOW THE PEOPLE THEY USE IS THE SAME PEOPLE YOUR NEIGHBOR USED. THAT TOLD ME THAT THEY CONTRACTED THEM OUT.

A MAJOR MISTAKE THAT WAS DONE WAS WHEN WE WERE GIVEN AN ESTIMATE. I GAVE THEM $500.00 CASH AND PUT THE BALANCE OF THE 50% ON MY CHARGE CARD. TWO WEEKS LATER MY HUSBAND CALLED AS THE WINDOWS SHOULD HAVE BEEN IN BY NOW. HE WAS TOLD THE ORDER WAS NEVER PLACED?! I CALLED THE SALESMAN AND LEFT A MESSAGE ON HIS CELL PHONE ASKING HIM WHAT WAS GOING ON. HE DIDN'T CALL BACK, BUT JUST SHOWED UP! HE SAID THE PRODUCT HAS GONE UP IN PRICE AND IT WOULD BE "AN ADDITIONAL COST" OF $859.00. OUR QUESTION WAS, "WHEN WERE YOU GOING TO TELL US?" THEN HE BROUGHT IN A LESSER QUALITY WINDOW TO SHOW US AND IT DIDN'T EVEN WORK PROPERLY. MY HUSBAND AND THE SALESMAN GOT INTO A HEATED DISCUSSION. I INTERRUPTED AND SAID, "THIS IS WHAT I WANT. I WANT YOU TO ORDER AND HONOR THE ORIGINAL QUOTE THAT WAS GIVEN TO US AND HAVE ABLE ROOFING EAT THE ADDITIONAL COST." I SAID, "SOMEONE DIDN'T DO THEIR HOMEWORK AND IT WASN'T ME." WAS TOLD THIS COULDN'T BE DONE. I ALSO SUBMITTED A LETTER TO THE BETTER BUSINESS BUREAU