Get matched with top patio cover pros in Roscoe, NY

"It all started out well after purchase of the initial Angie's list deal.  We promptly agreed on a date and a gentlemen came to measure and start the paperwork. Install date was set for 11/5/15. On 11/4, I was called about setting an install date.  My response was I already had one for the next day. Long story short, the company did not bother to tell me they had cancelled my appointment, they just acted like I never had one.  It was as though one side of the business did not know what the other side was doing. Since I made arrangements to be home on the 5th, I was not happy.  We finally settled on the 12th and the installation went smoothly enough.  However after completion, I noticed the installers had broken a piece of moulding in front of the patio door.  I know they realized they cracked it because they used clear caulk as a fix. I called the company and they said they would replace.  As of 11/30, the moulding still has not been replaced even though I was told the installer was picking up molding on 11/17.
I will say the person who came to measure and the lady who did the follow-up calling were professional. However, I can't say the same for the install side. The contact person was nice enough but he did not contact me to say the install was cancelled and to me it's taking way too long to replace the molding the installers broke.  I view it as a lack of integrity to cover up breaking the piece and not bothering to say anything to me.  The patio door is beautiful and I had planned to purchase a front door from them but have changed my mind.
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"Great service..reliable..dependable..best contractor who cares about his work and the people who hire him. His team are fantastic ...they are efficient and get the job done right.. Joanne Becker"

"It went very well. He was very professional and polite."

We take great pride in our extreme professionalism, timeliness and superior customer service on every job. We make sure to develop a lasting relationship so that the next time service is needed, there will be no question on who to call. Check out our reviews from satisfied clients. Give us a call today so we can answer all of your questions. Satisfaction guaranteed.

Scott Marlin is committed to excellence in every aspect of our business. We uphold a standard of integrity bound by fairness, honesty, and personal responsibility. Our distinction is the quality of service we bring to our customers. Accurate knowledge of our trade combined with ability is what makes us true professionals. Above all, we are watchful of our customers' interests, and make their concerns the basis of our business.\n

G. Marks Construction has been in business for over 20 years providing the highest quality construction services in the area. We are customer oriented and truly care about the services that we provide. Customer satisfaction will also be G. Marks Construction satisfaction, our aim is to truly satisfy all of our customers. We are licensed and insured, and ready to take on your project. Call us today for more information.