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Nichols Electric & Plumbing

Electrical, Lighting, Ceiling Fans,

About us

My name is Steve Nichols and we have been in business serving the Rochester area since 1984. I take pride in making my word stand for something. We will return phone calls and show up on time for the scheduled appointment. We put the word "commitment" back in the construction industry. We start all jobs with customer satisfaction in mind. When you call Nichols, Electrical, you can be confident that you will get the best service in the area. Our trained staff brings you more than superior electrical service and bring you peace-of-mind knowing that your family or business are safe. Please give us a call so we can prove to you that you will have an electrician for life. In Rochester call (585) 427-9310.

Business highlights

41 years of trusted experience
Family Owned & Operated
Emergency Services Offered

Services we offer

Residential electrical work, panel boxes, paddle fans, yard lights, pools & hot tubs, lights, outlets, telephone, cable TV, data lines, roof heat cables & security systems.

Services we don't offer

Ask for details.

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

Check
CreditCard
Financing Available

Reviews

4.9576 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
91%
4
4%
3
2%
2
1%
1
1%


Rating CategoryRating out of 5
quality
4.9
value
4.8
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 276-300 of 576 reviews

Clark P.
03/2014
5.0
electrician
  + -1 more
After some scheduling challenges and complications in the installation due to the size of the old ventilation fan, the work went smoothly without problems.
Description of Work: Replaced two bathroom ventilation fans

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$350

John R.
03/2014
5.0
electrician
  + -1 more
The lights, four table lamps, in my living room began flickering. There was no pattern to the occurrences; sometimes they flickered every two minutes and sometimes every twenty minutes or so. I telephone Nichols Electrical for help. Based on my description of the flickering he suggested first that I replace the lamp bulbs. Replacing the bulbs did not stop the flickering. We arranged a time for him to come to my house. He worked systematically and efficiently. He determined that only one circuit was involved and then he checked all the connections at all the outlets and at the circuit box. He removed and examined the circuit breaker for the living room circuit and saw that it was defective. He replaced the breaker. The breaker was the cause of the flickering. The problem was solved.
Description of Work: Found and fixed lamps flickering in our living room.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Craig R.
03/2014
5.0
electrician
  + -1 more
Good – considering I wanted something more clinical/diagnostic (this was not a home purchase inspection driving the need and I mis-interpreted what was being sold).
Description of Work: Home inspection – electrical review.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Tim M.
03/2014
5.0
electrician
  + -1 more
I was very pleased with the work. Steve and his son Steven showed up on time and worked tirelessly until the job was completed. I noticed that the external outlet installed was a little loose Steve offered to come out and fix it without question. He seems to be a very honest, straight forward person and very competent electrician. I would highly recommend him for any electrical needs.
Description of Work: Installed new electrical breaker box, replaced main line coming into the house, separated microwave onto its on circuit, ran new external plug attached to an interior switch

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

Janelle P.
02/2014
5.0
electrician
  + -1 more
My electricity would flicker and/or go out at will. Mr. Nichols was able to identify the problem and its cause, then he told me precisely what to report to the power company so that they would fix their equipment. Once the power company repaired their outside cable the problem was solved. Mr. Nichols was thorough, methodical, and reasonable. I plan to call him in the future for bigger issues.
Description of Work: Did a thorough job of troubleshooting and assessing the problem.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$30

John C.
02/2014
5.0
electrician
  + -1 more
I would call him again. He came in and did what he said he will gonna do and everything went fine since then. It didn't take too much time for him to do it. His price was a little bit better.
Description of Work: I used the services of Nichols Electrical Contracting. I think what happened was, I originally bought the deal that was offered and he came out and looked and he said that, I don't need the deal that much. He said a more appropriate to do something else which was a little bit less. The deal was to convert to 200 amperes and I had a 150 amperes and he said that it wasn't necessary. He did think I needed a new box because I was running out of space for the breaker, so that's what he did. He also made a direct circuit for my microwave.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$900

Julie P.
02/2014
5.0
electrician, lighting
  + 0 more
They were very fast with a quote and punctual for the install. Even when there was an unexpected issue with our ceiling they handled it professionally. The install was very fast, and there was less of an impact on the ceiling than expected. I would absolutely recommend them.
Description of Work: The provider installed recessed lighting.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

David S.
02/2014
5.0
electrician
  + -1 more
We did end up doing business with Nichols Electrical Contracting but we had to get a refund for the Big Deal as the Big Deal was for a ceiling fan where there was a pre-existing ceiling mount (we did not have a pre-existing mount). We were very happy with their work and they were courteous and professional.
Description of Work: I purchased a Big Deal for $75 for Ceiling Fan Installation or Light Fixture!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Carl S.
02/2014
5.0
electrician, lighting
  + 0 more
Steve call promptly after I had purchased the deal on Angie's List. He set up an appointment to come and look at the work that was needed a couple of days later. We set up a appointment to have the work done, he was prompt neat and the workmanship is top of the line. Thanks to Steve and his son for a wonderful professional experience.
Description of Work: I purchased a deal to have 4 recessed lights instated on a separate switch.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Richard G.
02/2014
4.0
electrician
  + -1 more
Steve did send a proposal to my old email address -- the proposal looked OK - communication using the old email address was the problem -- followup later cleared up the problem. I plan to use them to do my work this spring.
Description of Work: .Steve visited my house and reviewed what I want to have done.

Rating CategoryRating out of 5
value
4.0
responsiveness
3.0

Yes, I recommend this pro

Response from Nichols Electric & Plumbing
Hi [member name removed], I am sorry you did do receive my email quote. When you said service was not what you were looking for. You bought a Angie Big Deal that did not meet your needs. I told you, you could get a refund back for Angie list for the deal. You asked me to get you a estimate on some other items. I did make up a estimate and emailed it to you on 10/27/13 a couple of days after I was at your house. I am sorry you did not receive the email. You never contacted me to tell me you did not get any quote from me. The first I am hearing about this was in your review. As soon as I see your review, I email your the quote again and called your home phone number to talk about this. I never heard back from you so I left another message a couple days later. I still did not hear from you that is why I am commenting on your review. I am sorry for any confusion on my part, If you would like to talk about this issue or the quote please give me a call. Thank you again for letting me quote you work. Thank You, Steve Nichols

Chris C.
02/2014
5.0
electrician
  + -1 more
Mr. Nichols did the work himself, was very punctual and got right to work as soon as he arrived. I would recommend him and use his service again. I can't remember the exact charge but at the time it seems reasonable.
Description of Work: Upgraded old outlets, put in new outlets, fixed lights over garage door and lights at front door entry.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Mary T.
01/2014
5.0
electrician
  + -1 more
They did a great job and I was very pleased with them. He did a really good job. It was not cheap nor was it outrageous. It was nice because when he came I walked it through and I pointed it out to him a certain work and asked him to redo some things and he did it and that worked out really well. I compared his prices with others and his was very reasonable. He gave me very personable service, they were very clean, he came with his son and he did mostly everything electronically which is nice, I like that and most people do it these days. He had an i Pad and he drew on the i Pad and put everything was to go on it and all the different outlets and stuff and it was very nice.
Description of Work: I used Nichols Electrical Contracting to add some outlets, put in a motion light over my garage, and he moved an outdoor outlet which was not done well a couple of years ago so he redid that for us

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Frank P.
01/2014
5.0
electrician
  + -1 more
I had this issue happens three times over the past few weeks. I called Steve and told him the problem. He was just wrapping up a service call and said he could be there in 15-30 minutes. He arrived in about 20 mins.. Steve and Steve Jr. came in, I explained the history of the problem, they got their tools and went to work. Within a couple minutes he determined a bad neutral connection. The two of them went through the room and found the issue to be a bad outlet on a wall in a connecting room. Steve fixed the problem and packed up. Total time for the service was maybe 35 mins. I was impressed with the speed at which both of them worked together, their professionalism and being very personable and easy to talk to. I will definitely be using Nichols Electrical again.
Description of Work: Troubleshot electrical problem. 1 room intermittently losing power with breaker on

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$92

Salvatore C.
01/2014
3.0
electrician
  + -1 more
It was not good .Three days late doing the job because his only work vehicle broke down .He did come on a Sunday to do the job .Took about 4 hours to do the job .Cleanup was good. However the same evening I discovered that three rooms had no electric. He did come back to fix that the next day . One week later my kitchen plugs would not work, I had to have it fixed , it was a faulty wire connection . Also the plate in the fuse box did not work properly for my generator use . I so far have not encountered any more problems at this time with the electric .
Description of Work: .

Rating CategoryRating out of 5
quality
2.0
value
4.0
professionalism
2.0
responsiveness
3.0
punctuality
2.0

$2,000

Response from Nichols Electric & Plumbing
Hi [Member name removed], I am very sorry you were not happy with the job. This the first I am hearing about it. Yes, the morning I suppose do your job my van did not start (it was a bad fuel pump). I do have a back up van the works for 99% of the jobs, but it will not carry a extension ladder. What I needed for you job. I called you right away and apologized. I felt so bad that I offered and did your job on Sunday so you would not have to take off from work. There is a lot wires to hook back up in the panel box, one wire got hidden behind a bunch of wires in the panel box (my fault). I did not see it and did not hook it up to the breaker. Not sure if you called me that night or the next morning, but I can over that day to fix it. Fixed in 5 minutes. The kitchen plug of transfer plate do not know anything about it. I am very sorry it was not a great experience for you. Please let me know what I can do help out the situation. Thank you, Steve

David C.
01/2014
5.0
electrician
  + -1 more
Steve came a gave us an estimate on Christmas eve and then when we asked if he could move up the install date to accommodate our schedule for listing our home he moved it up two weeks, just to help us out. He and his son were friendly and professional and were more than willing to answer our questions as the work progressed. He was able to finish the work in about three hours.
Description of Work: Steve and his son installed a new breaker box, three GFI outets, a hardwired fire/carbon monoxide alarm, two overhead light fixtures, a standard outlet and three porcelain light fixtures.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,100

Maryanne N.
01/2014
5.0
electrician
  + -1 more
Called me after I purchased the deal. We made an appointment for them to come out, they came on time, installed a new bathroom ceiling exhaust fan, and cleaned up after themselves. Easy, professional and timely. Everything one can ask of a contractor.
Description of Work: I purchased a Big Deal from Nichols Electrical Contracting.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kathleen R.
12/2013
5.0
electrician
  + -1 more
The inspection was nice. We asked them to come back and do other work but we never heard from them. They got the inspection done in about an hour and a half. Everything was okay until they didn’t call us back, and we were very dissatisfied with that. The work that we contracted them for was fine. The electrician was fine.
Description of Work: It was a Big Deal for $99 for Whole House Electrical Inspection.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

$99

Ann Marie G.
12/2013
5.0
electrician
  + -1 more
He showed up on time and performed the job meticulously, neatly and timely. I would not hesitate to hire him in the future.
Description of Work: Installed two ceiling fans and two wall control switches.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$351

Nathan S.
12/2013
5.0
electrician
  + -1 more
However, the fine print meant the provider would install it opposite an existing interior electrical box. Since the exterior locations opposite the interior were less then desirable, I requested a different location (I have an older historic house, and aesthetics are important in maintaining its value). The electrician spied an electrical box in the basement to use and charged an extra $20 (above the Big Deal price of $99) for the "special" location. This extra charge was little ridiculous since all it did was cost the provider an extra 3 feet of wire and the rest of the process may have been easier/more convenient. Nonetheless, I am very happy with the exterior electrical box, its location, and I can't even complain about the price since I would have paid more (I may be bit naïve when it comes to these things). Also, a big thanks to the Angie's List Big Deal, without which, I wouldn't have considered adding an exterior electrical box.
Description of Work: Provider installed an exterior electrical box.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

DOUGLAS M.
12/2013
5.0
electrician, home inspection, home security systems
  + 1 more
Nichols Electric installed 5 recessed lights in my kitchen. He also installed a whole house surge protector and an upstairs bathroom combination light and exhaust fan. They were here ten minutes before their scheduled time and went right to work. I am completely satisfied and would recommend them to anyone. They are clean, professional and knowledgeable.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$900

Terry G.
12/2013
5.0
electrician
  + -1 more
New Plug sets. One inside, one outside. Excellent father son team!
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

steve H.
12/2013
5.0
electrician
  + -1 more
He did a great job and I would highly recommend him.
Description of Work: Replaced a light fixture.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$70

Ann R.
11/2013
5.0
electrician
  + -1 more
The installer came to our house on a Saturday because he was booked for the following week. He encountered a couple of unforeseen problems but was able to cope with them and complete the job. His assistant was also capable and personable.
Description of Work: Installed new over the range microwave.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$145

Donald P.
11/2013
5.0
electrician
  + -1 more
They replaced a bathroom exhaust fan. They were on time, fast and professional.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$129

Marie D.
11/2013
3.0
electrician
  + -1 more
I was generally pleased with the electrical work that we contracted from Steve Nichols. My only complaint is that, neither Steve nor his son, are well prepared for the unexpected. More specifically, we had exterior lights replaced and the new lights were slightly bigger than the old lights, therefore the part of the new fixture that sets next to the siding is bigger then the old fixture, so we needed a "plate" to set between the new fixture and the siding so that the new bigger lights, could be installed flat against the siding. I bought the new lights and asked Steve to install them, I did not realize the new bigger fixtures needed a "plate" installed behind them simply because I am a homeowner, not an electrician, so I could not anticipate this problem. Therefore I would hope that when I hire a professional to do a job I cannot do myself, I would think they are prepared for and anticipate any other needed pieces such as this "plate" when changing outdoor light fixtures. Anyway, now I have new fixtures which set crooked on my exterior walls and in fact they look like, an amateur/do it yourselfer has installed them. I spoke with Steve on the day of installation, asking him to please order or purchase the "plates and then come back and install them for me, he promptly left himself a message on his phone which indicated to me that he would do it, however I have not heard back from him, and it has been 2 months. Now for the up side of this experience, we also had a post light replaced which had a dusk to dawn switch. The switch turned out to be defective and Steve had an extra "dusk to dawn switch" in this truck so he was able to replace the old, wore out one. Over all I would say Steve and his son have every intention of doing a good job, and I think they did an ok job for me. I just hope that some day soon I will get a call telling me the "plates" are ready to be installed behind my new light fixtures. This way I can give them a better rating.
Description of Work: Electrical work

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0

Yes, I recommend this pro
$375

Contact information

2900 East Henrietta Road, Henrietta, NY 14467

http://www.nicholselectrical.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed


Licensing

Insured

Licensed*

Trade License Number
12000192493
Trade License Locale
New York
Trade License Authority
New York: Department of State
Trade License Expiration
03/14/2026
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Electrical,
Lighting,
Ceiling Fans,
Plumbing,
Drain Cleaning,
Generator,
Water Heaters,
Pool and Spa Service,
Natural Gas Lines

FAQ

Nichols Electric & Plumbing is currently rated 4.9 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: Closed

Nichols Electric & Plumbing accepts the following forms of payment: Check,CreditCard,Financing Available
Yes, Nichols Electric & Plumbing offers free project estimates.
No, Nichols Electric & Plumbing does not offer eco-friendly accreditations.
No, Nichols Electric & Plumbing does not offer a senior discount.
Yes, Nichols Electric & Plumbing offers emergency services.
Yes, Nichols Electric & Plumbing offers warranties.
Nichols Electric & Plumbing offers the following services: Residential electrical work, panel boxes, paddle fans, yard lights, pools & hot tubs, lights, outlets, telephone, cable TV, data lines, roof heat cables & security systems.
Ask for details.

Contact information

2900 East Henrietta Road, Henrietta, NY 14467

http://www.nicholselectrical.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed