My name is Steve Nichols and we have been in business serving the Rochester area since 1984. I take pride in making my word stand for something. We will return phone calls and show up on time for the scheduled appointment. We put the word "commitment" back in the construction industry. We start all jobs with customer satisfaction in mind. When you call Nichols, Electrical, you can be confident that you will get the best service in the area. Our trained staff brings you more than superior electrical service and bring you peace-of-mind knowing that your family or business are safe. Please give us a call so we can prove to you that you will have an electrician for life. In Rochester call (585) 427-9310.
I had a breaker that kept tripping, I could not find the short. they were here and gone in less than 30 min. Price may be a bit high but I'll tell you this......you get what you pay for. I will NEVER call anybody else
Description of Work: Fixed a breaker that kept tripping
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
Donald K.
12/2015
5.0
electrician
 + -1 more
Tech replaced fan in main bath room had to crawl into attic a couple of times to make connections. A nice job was done on the installation and the unit looks great and preforms much better than original . The job didn't thake that long and the tech was neat and clean up after the job. For the price I would diffidently use this provider again.
Description of Work: provider replaced fan in main bath room
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$265
Linda P.
12/2015
5.0
electrician
 + -1 more
Mr. Nichols was very professional. He was punctual, organized and efficient. We were very pleased with his work and we would definitely hire him again.
Description of Work: Mr. Nichols put in pot lights, switches and outlets.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$465
Patricia A.
12/2015
5.0
electrician
 + -1 more
The whole process went very smoothly, from the initial estimate to completion of the work. The work was completed in a timely manner on the scheduled date. The cost was SIGNIFICANTLY below other contractors.
Description of Work: Replaced an electrical riser and moved electric meter outside.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$775
Patricia B.
12/2015
5.0
electrician, lighting
 + 0 more
Arrived at time selected; replaced light quickly and efficiently. Absolutely no problems.
Description of Work: Replaced an outside lighting fixture.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$85
Dan S.
11/2015
1.0
ceiling fans, electrician
 + 0 more
I am very disappointed with the results. The hole for the ceiling fan was too big and I need to seal it up so the cold air from the attic does not continue to flow in the house. When I went into the attic I saw that the fan was vented directly into the attic. Essentially they routed the hose near one of the attic vents but the pipe is not connected to anything so it relies on the rising vapors to continue the path out of the attic. The pipe itself was not secured to anything instead it was wedged into one of the trusses. I went online as well as talked to a few contractors and everyone said this is a poor approach as the steam and moisture that does not leave the attic will foster the growth of mold. They all said the best practice was to vent to the outside so this moisture does not stay in the attic. I sent an e-mail to Steve questioning this and he responded that this was fine and I should not worry. This is frustrating because I am not the expert. I went to hire an expert and need to rely on them to do the right thing. I am calling another contractor in to fix the work. I would NOT recommend this company to do this type of work at all. if the corners cut here are any indication of the other services provided, I cannot trust them for that either. The team showed up on time and was complete in an hour. They said to my wife that they had not done this before. I cannot determine if they meant the fan install or worked with this type of fan (humidity controlled). Either way, in my opinion, from the results they lacked the skills/expertise to perform the tasks of this activity
Description of Work: Installed a new bathroom fan
Rating Category
Rating out of 5
quality
1.0
value
3.0
professionalism
2.0
responsiveness
2.0
punctuality
4.0
$325
Response from Nichols Electric & Plumbing
Hi [member name removed], I am very sorry you are not happy with the job. You never told me you would unhappy or that there was a problem. You send me a email with a question and I answered it. My son who install your exhaust fan had installed at least of 100 of them. He never install one with automatic turn on. But it is just a exhaust fan. We said in our quote that we were going to install the vent next to a existing attic vent which is a very normal way to install it. If you would have contacted me, we would have work it it out. There is no way to fix a problem until you know that there is a problem. Again, I am very sorry you were not happy. I just wish I had the opportunity to make it right with you. Please give me a call if you like, Thank you Steve Nichols
Annie M.
11/2015
5.0
electrician
 + -1 more
While I'm disappointed they no longer work on old houses, and I had to wait 3 weeks for the other electrician (apparently no one wants to work on old houses anymore), I really appreciated Steve calling me back during evening hours, instructing me how to disconnect my garage door so it could be operated manually (it was stuck open when the electric to the garage failed), and referring me to someone who could help. If you have a new house, I continue to recommend Steve Nichols.
Description of Work: I had used Steve in the past for my 90-year old house, and called him with an unrelated problem with my electric. Steve called me after hours to tell me they no longer work on old houses, but referred me to someone who does.
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
Yes, I recommend this pro
RACHEL R.
11/2015
5.0
ceiling fans, electrician, lighting
 + 1 more
He was very professional, prompt, courteous. We were pleased with the work. We will definitely hire him again for future needs.
Description of Work: We had an existing outdoor light and a ceiling fan replaced and had two new lighting fixtures installed in a room where there were no overhead lights previously.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$425
Joanne T.
10/2015
5.0
electrician, lighting
 + 0 more
I checked Angie's list and found a deal for $75.00 and took it. They called me later that day and set up an appointment. They gave me a date and a one hour window. They came within the window time and did the job. I couldn't be happier.
Description of Work: Replaced a chandelier..
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$75
Suzanne T.
10/2015
5.0
ceiling fans, electrician, lighting
 + 1 more
Steve has repaired wiring for us and installed outdoor lights in the past. He is efficient, knowledgable, and ethical. His prices are fair. He's the first one on our "electricians" list. This time he came on short notice to repair a do-it-yourself project that ended up revealing a wiring snafu in our older home. We were without power in a portion of the house over the weekend and were very glad that Steve made arrangements in his schedule to do the repair on Monday afternoon.
Description of Work: Reworked wiring in part of house to eliminate a "hot box" and allow new bathroom fan to function.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Gregory M.
10/2015
5.0
ceiling fans, electrician, lighting
 + 1 more
The service provided by Nichols Electric was excellent. They provided a two hour window for when they would arrive and they were on-time. They completed the job quickly, explained the detail of what they were going to do and answered all of my. The only small issue we had was that, when they showed up, their work order showed that they were going to install only one fan and they didn't have a second one with them. However, they corrected this issue immediately, obtained another fan and both fans were installed during their visit. Even with this small snag, the job was completed in less time than I had estimated. Once they were done, they returned any items that needed to be moved back to the original spots and cleaned up the work area. The fan/lights work very well and I am very satisfied.
Description of Work: Nichols Electric installed two bathroom exhaust fans with lights.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$565
Patricia Y.
09/2015
3.0
electrician
 + -1 more
It went okay. When I did all the switches because we had two prong switches and the plugs. So they changed them but they didn't change all of them like we asked and they left the screws all over the floor. They were kind of like in a hurry or something and they did it real fast and they left everything on the floor. I didn't like that but the box they did was fine. It took them time to get out here and once the guy was out here he was away and then he didn't do exactly the package that we had bought but he gave us a discount on what he did do because we added to it. But another thing that happened when they were there is something happened when they were doing the box that set a spark that put a hole in our water pipes. So we had to go and get a plumber and authority because water was going all over. It was a descent price because they had to do something outside too. There was something hanging and it was not very professional. They could have cleaned up their mess before they left and explained about that leakage. They workers were very nice and very friendly but they didn't even do the plugs that we asked them to. So they didn't finish the job because we still have plugs that don't work. They were supposed to come back and we were going to have switches changed in the basement because there are several different switches for all these different lights and my husband wanted like one switch as you go down the stairs instead of searching the basement for a switch in the dark but we never heard from them again.
Description of Work: They upgraded our box.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0
$2,000
Aaron O.
08/2015
5.0
electrician, lighting
 + 0 more
Extremely professional, on time, and a job well done. Would definitely use this company again.
Description of Work: Installation of light fixture.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$75
Lynn S.
08/2015
5.0
ceiling fans, electrician, lighting
 + 1 more
Stephen called to say he was running ahead of schedule and asked to come early, which was great for me. He was polite, professional and tidy. He also offered comments regarding my attic which were helpful. It was one of the hottest days of the summer today and Stephen worked quickly without complaint. He was in and out in less than 35 minutes. Great work! .
Description of Work: Stephen installed an electrical box for a ceiling fan and light, added a switch and rewired an existing switch.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$225
Gail K.
08/2015
5.0
electrician
 + -1 more
I called Nichols Electrical because I was pleased with their service in the past and currently needed an outdoor outlet repaired. My call was responded to quickly, and I was glad they were able to come in just a few days. The electrician arrived promptly, and we discussed the background of the problem, which may have been related to work that was done in the basement. He was very professional and focused. He checked the circuit box and the outlet and discovered a disconnected wire causing the problem. He took care of the problem in a timely manner, and we completed the paperwork Both times I used Nichols Electrical I have been very pleased with their quick response, quality of service, price, respectfulness, and professionalism, and I would highly recommend them to others who need electrical work done. I was also fortunate to be able to use a $25 coupon to reduce the expense.
Description of Work: Nichols Electrical Contracting repaired an outdoor outlet that was not working.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
Jean W.
08/2015
5.0
electrician
 + -1 more
Great! Steve is professional and an expert in his field. He was prompt, effective in communication and completed the work in a timely manner. He took care of all the contacts with RGE. I highly recommend him and will use him again!
Description of Work: Upgraded and replaced panel box; moved electrical meter outside.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,475
Lee B.
08/2015
5.0
electrician, lighting
 + 0 more
We were very pleased with the work performed by Nichols Electrical Contracting. They arrived on time and performed the work quickly and professionally at a reasonable price. We highly recommend them.
Description of Work: Installed a high ceiling light fixture and replaced a defective light switch in our home.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
Cat B.
07/2015
5.0
ceiling fans, electrician
 + 0 more
Within hours of buying the deal, the owner contacted me to set up a date for installation. He is very efficient and prompt! They showed up on time and did a fantastic job. Will hire again!
Description of Work: Wanted to replace a very ugly ceiling fan with a less ugly ceiling fan. I called around and my lowest quote was $125. The $75 deal was exactly what I was looking for. I have used Nichols in the past to change my outside meter box which I was very happy with. I knew I could buy this with confidence.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$75
Carolyn C.
07/2015
5.0
electrician
 + -1 more
Steve is very knowledgeable and thorough. He figured out and fixed the voltage issues in our basement. We will definitely will use him again.
Description of Work: He inspected the electrical in our basement and changed out our dryer plug.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$140
Raymond R.
07/2015
3.0
electrician
 + -1 more
did not use because he raised the price from the one advertised
Description of Work: did not use after price was increased from advertised price
Rating Category
Rating out of 5
Response from Nichols Electric & Plumbing
Hi [Member name], I am sorry that the big deal did not fit your needs. That is why I told you that you could return it and get you money back. If I remember right, You wanted to install a ceiling fan, but there was a plastic box in the ceiling. The code says fans have to be mounted on metal boxes. The extra cost was for removing the plastic box and install a metal box. I am sorry again the deal did not work out for you. Thank You, Steve Nichols
Annie M.
07/2015
5.0
electrician
 + -1 more
I spoke to several electricians about the problem, and Steve was the most knowlegeable about the problem and practical about the solution. He arrived when scheduled, delived the quote quickly, and started and finished the work exactly as promised. When I expressed reservations about his son doing the work, just because his son is young and not yet licensed, Steve re-arranged his schedule in order to be here to do it together. I shouldn't have worried -- his son was extremely skilled and professional. This job was over a year ago and we've had no trouble with it in that time. They did a great job and I would definitely hire them again.
Description of Work: Installed a new breaker box and sub-panel. The old one had fried and was overloaded.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,500
Carolyn H.
07/2015
5.0
electrician, lighting
 + 0 more
This company arrived on time, efficiently did the work and was very professional and pleasant. I would recommend them to anyone.
Description of Work: replaced old outdoor spots and replaced with led fixtures, re wired a ceiling light, added an exterior light and switch to garage. Fixed a connection to outdoor post light.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$750
Kathleen S.
07/2015
5.0
electrician
 + -1 more
Steve came within two hours and put in a new outlet. The old one was fried because of a loose connection. I was very grateful that he made sure to come, even though it was the end of the day and I had never used his company before. The outlet was still hot when he got here and he explained that it can happen with a loose connection. But he was also very upfront when I asked if I should have all the outlets inspected because it is an older house and he said that was unnecessary. He was quick, professional and competent.
Description of Work: I was vacuuming this afternoon and noticed the plug was very hot. My regular electrician was out of town and I called Nichols Electrical Contracting. They called back almost immediately.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
WILLAIM G.
07/2015
5.0
electrician
 + -1 more
Steve came out right on time and repaired the pool switch. I was very impressed with his expertise. Very easy to deal with, and will keep him as my "go to guy" for electrical service.
Description of Work: Installed new pool switch.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$91.8
Cathy R.
06/2015
5.0
electrician, lighting
 + 0 more
Great job, even did a few extras for us that we had not scheduled for. Thank you!
Description of Work: Installed ceiling lights, fixed outlet plugs.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Electrical,
Lighting,
Ceiling Fans,
Plumbing,
Drain Cleaning,
Generator,
Water Heaters,
Pool and Spa Service,
Natural Gas Lines
FAQ
Nichols Electric & Plumbing is currently rated 4.9 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: Closed
Nichols Electric & Plumbing accepts the following forms of payment: Check,CreditCard,Financing Available
Yes, Nichols Electric & Plumbing offers free project estimates.
No, Nichols Electric & Plumbing does not offer eco-friendly accreditations.
No, Nichols Electric & Plumbing does not offer a senior discount.
Yes, Nichols Electric & Plumbing offers emergency services.
Yes, Nichols Electric & Plumbing offers warranties.
Nichols Electric & Plumbing offers the following services: Residential electrical work, panel boxes, paddle fans, yard lights, pools & hot tubs, lights, outlets, telephone, cable TV, data lines, roof heat cables & security systems.