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Nichols Electric & Plumbing

Electrical, Lighting, Ceiling Fans,

About us

My name is Steve Nichols and we have been in business serving the Rochester area since 1984. I take pride in making my word stand for something. We will return phone calls and show up on time for the scheduled appointment. We put the word "commitment" back in the construction industry. We start all jobs with customer satisfaction in mind. When you call Nichols, Electrical, you can be confident that you will get the best service in the area. Our trained staff brings you more than superior electrical service and bring you peace-of-mind knowing that your family or business are safe. Please give us a call so we can prove to you that you will have an electrician for life. In Rochester call (585) 427-9310.

Business highlights

41 years of trusted experience
Family Owned & Operated
Emergency Services Offered

Services we offer

Residential electrical work, panel boxes, paddle fans, yard lights, pools & hot tubs, lights, outlets, telephone, cable TV, data lines, roof heat cables & security systems.

Services we don't offer

Ask for details.

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

Check
CreditCard
Financing Available

Reviews

4.9576 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
91%
4
4%
3
2%
2
1%
1
1%


Rating CategoryRating out of 5
quality
4.9
value
4.8
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 101-125 of 576 reviews

PAUL B.
06/2017
4.0
electrician, home inspection
  + 0 more
The two gentlemen were very cordial and went to work promptly and finished as they estimated. They did find an issue that I mentioned, did repair and were done. Everything was very professional. Will be calling them in the future for repairs as needed.
Description of Work: I had a home electrical inspection done.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$185

Charlene H.
06/2017
5.0
electrician
  + -1 more
Very well. I was happy with the information given.
Description of Work: Received electrical safety check and got an estimate on adding outlets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Mary H.
06/2017
5.0
electrician
  + -1 more
Everything went well from Estimate and Completion fo service. Steve and assistant arrived promptly. The price was right. They were friendly, knowledgable and very efficient. They cleaned up after they completed the job. We will certainly contact them again when we have need for electrical work to be done.
Description of Work: Remounted overhead wire to garage that was torn away by a tree that fell during bad wind storm. Installed new insulator on garage. Installed new weather head on garage wire.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$324

Sandra K.
06/2017
5.0
electrician
  + -1 more
Owner and workers were very polite and very efficient.
Description of Work: Upgraded electrical panel from 100 to 200 Amp

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Natalie J.
06/2017
5.0
electrician
  + -1 more
It went well. Doubled the current, whole house surge protector, meter placed outside.
Description of Work: Updated electric, new box

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

David K.
06/2017
5.0
electrician
  + -1 more
The electrician showed-up at the early end of the 4-hour window, and successfully replaced an older outlet that had a bad connection. Entire job took roughly 30 minutes; 20 of which was to locate the offending outlet in a cramped area. The electrician was very professional and courteous, despite being in a less-than-ideal spot to fix the problem. Cost seemed kind of high, but I'm guessing that's the going rate these days.
Description of Work: Diagnosis for several outlets that were not functioning.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Elise S.
06/2017
5.0
electrician, lighting, ceiling fans
  + 1 more
Work was done in one day, and the work was well done. They did scratch our hardwoods floors in the 3 rooms they worked.
Description of Work: Installed can lights, ran new overhead electric in ceiling, hung 3 light fixtures for us, including one that was 17 feet in the air over the stairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

John W.
06/2017
5.0
electrician, ceiling fans
  + 0 more
very good, some additional problems were identified in the attic but they were addressed, explained to me and corrected.
Description of Work: replaced and hung ceiling fan and new junction box and wiring installed in the attic

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

Susannah D.
06/2017
5.0
electrician
  + -1 more
They were on time, quick and neat. Very helpful answering my questions. Would definitely hire again!
Description of Work: Install new bathroom fan, upgrade several old outlets to 3 prong, fix double tap in circuit box

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$540

Jeremy B.
05/2017
5.0
electrician
  + -1 more
It was a good value. I wasn't there my tenant was to let them in, I do know they fixed the problem.
Description of Work: My tenant had a problem with one of her fuses and the electricity went out on the second floor.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$103

Paula V.
05/2017
5.0
electrician
  + -1 more
Start to finish a great experience!
Description of Work: Undercabinet LED lighting installed in kitchen, LED ceiling fixtures installed in basement and an outlet added on basement wall.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Larry H.
04/2017
5.0
electrician
  + -1 more
I was pleased with the work. It was completed quickly and the price was reasonable. I had requested quotes from 2 others. One did not respond, the other quoted over the phone without seeing the job site. Steve came to our home reviewed the work to be done and recommended the portable generator breaker verses transfer switch. I can run the whole house.
Description of Work: Steve's crew installed a portable generator breaker with a safety plate from the main panel box to an outlet on the garage. also they replaced a 220 line & plug with a conventional 110 line and plug.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$695

Mary R.
04/2017
5.0
electrician
  + -1 more
Very knowledgeable, very professional. Excellent job.
Description of Work: Repaired a short circuit in the breaker box.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Dawn S.
04/2017
5.0
electrician, lighting
  + 0 more
It went well; the repair was not simple so they came back as soon as they could fit in a few hours - was two or three days later. Did a nice job of saving drywall pieces so I could quickly patch the holes in the wall and ceiling where they had to run a new wire. The two guys worked well together, although I was surprised that they were not wearing standard PPE for electrical work, including safety glasses. I would recommend them for this type of work.
Description of Work: Troubleshoot and repair a lighting circuit that had a short.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Dawn S.
03/2017
5.0
electrician, lighting
  + 0 more
It took about 45 minutes for electrician & apprentice to isolate the wire with the short; I was a little surprised at the lack of PPE for arc flash protection (safety glasses, long sleeves, gloves) during this process. Once the shorted connection was found, they scheduled a return trip for the repair, as it involved opening up wall and ceiling runs to a light fixture. The did a nice job on the 'demo' as all sheetrock pieces were cut out pretty neatly, I was able to use them to patch the wall & ceiling.
Description of Work: Find & fix a short in lighting circuit

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Jean H.
03/2017
2.0
electrician
  + -1 more
Multiple deficiencies discovered after the install by my own electrical inspector Their inspector provided a Certification of Inspection but never was on the premises.
Description of Work: Conversion of fuses to circuit breaker box.

Rating CategoryRating out of 5
quality
2.0
value
4.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0

$1,800

Jean H.
03/2017
1.0
electrician
  + -1 more
I made sure I obtained 3 estimates and Nichols and another contractor were both about the same cost. Mr. Nichols was good abut returning phone calls and did arrive punctually, however since installation I have been informed by a electrical inspector that I hired, that 10 critical areas were not done properly or to code. In addition, the inspector they hired to inspect the project upon completion and provide a "Certificate of Inspection" never inspected said installation but I was provided a Certificate as if installation had been inspected. I also have discovered that my town required a permit for such installation and one was never obtained. I will now need to contract with another electrician to bring my installation to code at an additional cost.
Description of Work: I hired Nichols Electrical to convert my electrical fuses to circuit breakers.

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
4.0
punctuality
4.0


Response from Nichols Electric & Plumbing
I am very sorry you were not happy with the work. You were very nice and easy to work with throughout the whole job. The town does not require a permit for a new panel box. My inspection did inspect the job, When I call you to fix the problems, you said that there were some things done wrong but would not tell me what they were. You said you were bringing in someone else to fix the problems. I told you I would fix any problem that might be wrong. You said you wanted someone else. If you change your mind, we would be happy to fix any issue. Thank you again for your job and I am very sorry you were not happy we us. We do tried very hard to service our customers right.

David G.
03/2017
5.0
electrician
  + -1 more
Nichols provided professional and courteous service.
Description of Work: Moved the electric meter from the basement to the rear of the house. Replaced the Load Center and installed a whole house surge protector

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,300

Carl H.
03/2017
5.0
electrician
  + -1 more
I was very happy with the work done by Steve's crew. The cost was reasonable and the work was completed quickly. Communication was good leading up to the installation. Steve is accessible by both phone and email and is good about returning calls and responding to emails. I had no issues with the work done by Steve's crew but I'm sure if I did, Steve would stand behind his work and make it right. The set-up he installed performed flawlessly during the recent power outage.
Description of Work: Steve's crew installed a "portable generator breaker", an interlock switch, and ran a line from the panel box to an outlet in my garage. This was a life saver in the aftermath of the recent wind storm. All I had to do was fire up my portable generator, turn off the main RG&E breaker, turn on the "portable generator breaker", plug one end of the 220v "extension cord" into my generator and the other end into the outlet installed by Steve's crew in my garage. The 220v cord was provided as part of the installation package. I was able to run my furnace, sump pump, refrigerator, freezer, lights and really anything else I wanted in our house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Kathy Jo C.
03/2017
5.0
electrician
  + -1 more
Nichols Electrical models the way things should be in working with contractors. Professional, up front and clear about all costs and issues, and on time. Communications were simple, direct, and thorough. I felt thoroughly confident in the work as planned, and the cost was fixed before started, thus avoiding any cost surprises. The work done was excellent and everything was tidied up when finished. Steve Nichols and the electricians who did the work were extremely polite and courteous. If you need electrical work done, Nichols Electrical is a joy to work with.
Description of Work: I needed a laundry list of tasks completed including diagnosis and repair of a faulty house circuit, installation of a new dedicated microwave circuit, a new kitchen outlet, installation of multiple GFIs throughout the house, removal of an old kitchen range wall outlet, and installation of a whole house surge protector.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

Anh N.
03/2017
5.0
electrician
  + -1 more
Good experience. Good work and very professional
Description of Work: Replace the electric panel and move the meter out to the back yard. (The meter was inside the house)

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,600

William S.
02/2017
5.0
electrician, home inspection, lighting, home security systems
  + 2 more
I was very happy with work that was done. They arrived on time and were professional and courteous. They encountered a problem with part of the replacement parts. They informed me of the problem and went and got the replacement part and continued with the work. They cleaned up their work areas and went over everything with me that was done to be sure I was happy with everything they did. I've used this company in the past in another home we owned and was completely satisfied then as I was again with this work they did.
Description of Work: We had two kitchen lights hardwired in, replaced hardwired smoke alarms with CO2 detectors, several new lines run in basement to run dehumidifier and treadmill and had a whole house surge protector installed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

George F.
02/2017
5.0
electrician
  + -1 more
It went great. He showed up on time, he was able to get over her quickly for an estimate. A few days later the workers came out to do the work. They cleaned up well and did the job that I wanted
Description of Work: Switched out 4 electrical outlets from 2 to 3 prongs. Moved an outlet to an adjacent wall.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Anna Z.
01/2017
5.0
electrician
  + -1 more
They located the problem and quickly fixed the issue. Plan to have them back to upgrade my electrical system. I highly recommend Nichols Electrical.
Description of Work: Outlet was not working although circuit was not tripped.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Heather W.
01/2017
5.0
electrician, lighting
  + 0 more
Very well. Everything went smoothly; the two workers were polite and did their job quickly and professionally. I wish there could have been a bit more attention to clean up/dust prevention. My kitchen cabinets beneath the installed light have a lot of dust on the shelves, as does my clothes closet near one bedroom light. Nicholls gave us a $20 gift card for a future service, which we intend to use. It's a smart idea, and I appreciate the thoughtfulness.
Description of Work: We needed overhead lighting in two rooms. I purchased two Deals for this. The owner made sure I understood over the phone that since one project was in a downstairs room, there would be additional cost for cutting a hole in the ceiling, and I'd also need to hire a plasterer to repair the ceiling. I appreciated his clarity, although I wish that this info appeared on the Deal itself--it's not like downstairs rooms in 2-story homes are uncommon. Given that the added costs doubled the project amount and required me to find another contractor, I might have put this project off a few more months. Additionally, we asked Nicholls to install a can light in our kitchen and an outlet in our bathroom. Both of these projects were quick and simple, and fairly priced. They did not charge extra to check our malfunctioning garage fixture, which was nice.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,300

Contact information

2900 East Henrietta Road, Henrietta, NY 14467

http://www.nicholselectrical.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed


Licensing

Insured

Licensed*

Trade License Number
12000192493
Trade License Locale
New York
Trade License Authority
New York: Department of State
Trade License Expiration
03/14/2026
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Electrical,
Lighting,
Ceiling Fans,
Plumbing,
Drain Cleaning,
Generator,
Water Heaters,
Pool and Spa Service,
Natural Gas Lines

FAQ

Nichols Electric & Plumbing is currently rated 4.9 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: Closed

Nichols Electric & Plumbing accepts the following forms of payment: Check,CreditCard,Financing Available
Yes, Nichols Electric & Plumbing offers free project estimates.
No, Nichols Electric & Plumbing does not offer eco-friendly accreditations.
No, Nichols Electric & Plumbing does not offer a senior discount.
Yes, Nichols Electric & Plumbing offers emergency services.
Yes, Nichols Electric & Plumbing offers warranties.
Nichols Electric & Plumbing offers the following services: Residential electrical work, panel boxes, paddle fans, yard lights, pools & hot tubs, lights, outlets, telephone, cable TV, data lines, roof heat cables & security systems.
Ask for details.

Contact information

2900 East Henrietta Road, Henrietta, NY 14467

http://www.nicholselectrical.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed