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Master Electric of WNY
Electrical for Home Addition or Remodel - Install, Electrical for Home Addition, Electrical Wiring or Panel Upgrade,
About us
Master Electric Co, ECC Electrical Construction Corp. and Energy Cost Control Corp. in Buffalo, New York, is an electrical and generator company that has been in the industry for over 47 years. Our family of companies provide Commercial, Industrial, & Residential Generator and electrical sales, service and installation. We also provide Energy Control services. Whether your project is for new construction, repair, troubleshooting, renovation, or emergency electrical repair, our highly skilled electrical technicians will finish the task at hand in a timely, efficient manner.
Business highlights
Emergency services offered
55 years of experience
Services we offer
Residential & commercial electrical, additional electrical lines & outlets, repair, troubleshooting, upgrades & natural gas generators.
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.8115 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 91% | ||
| 3% | ||
| 2% | ||
| 1% | ||
| 3% |
Showing 1-25 of 115 reviews
EUGENE P.
Feb 2024
Took my deposit for a generator and I didn't hear from them for 8 months-still haven't-attorney general complaint has been filed-don't do business with them!
Adam K.
Nov 2020
Working with Master Electric was a more terrible experience than I could have ever imagined. Among the reasons were: it took two months for them to start the job, they left the job unfinished for a month with no communication, they had no resources to coordinate any of the activity on the job, they became unresponsive to email, and they were always unprepared for the work. At one point the office manager said that their operation was "a three-ring circus" to which I absolutely agreed. I could go on, but I'll just strongly suggest you do not hire them. It took 6 months for 5 outlets and a service upgrade to be done to my house, which is completely unreasonable. They only reason they don't get an "F" grade is because the job is, finally, actually complete. The worst part might be that at no point did Master Electric express any remorse for the way things went, nor did they try to do anything to try to make things right.
Susan M.
May 2020
Wonderful. Very polite and helpful workers
Response from Master Electric of WNY
"Thank-you so much for the comments and the opportunity to complete your project. It is always a pleasure meeting someone like you and taking care of your electrical needs."
Faith Z.
Feb 2020
switch and fixture changes
Peter M.
Nov 2019
waiting for contractor to start
ANGELA B.
Aug 2019
great job would hire agan.
Response from Master Electric of WNY
"Thank-you for taking the time to let us know how we did. We appreciate the opportunity to be of service."
Brian S.
Aug 2019
Issue was fixed as well as recommendations were made to update outside outlet which was old as well as convert light fixture to outlet. These were done.
Response from Master Electric of WNY
"Thank-you for the opportunity to be of service. We ask our technicians to not only take care of the requested item(s) but review our clients electrical system to make sure they are aware of any other issues we find. Your electrical safety is our first concern."
Christine B.
Jun 2019
Mike was AMAZING. We didn't realize how bad it was.
Michael O.
Jul 2018
High quality work. The estimate provided was very thorough. Price was very reasonable. Would definitely hire again!
Response from Master Electric of WNY
"Thank-you for your glowing comments and the opportunity to be of service. It is always a pleasure to work with great people. Enjoy your day! Paul"
Kate K.
Jul 2018
Work was slopping in some areas but decent in other areas. Difficult to get a hold of. Took forever to bill me. Had to hire a carpenter to fix the ceiling where they worked. Finally glad to be done with them,
Henry B.
Jun 2018
Excellent work and service. Paul was very professional and knowledgeable of the projects I had. He went out of his way and held true to his word. He was both responsive and reasonable and provided an in-depth professional estimation of the job at hand by itemizing each part. I was really impressed by not only him but the entire crew that he had sent out both times. They were all highly skilled, courteous, neat, clean and very professional. I would highly recommend them for any electrical work, as I did select them again to do another job, which was done just as professionally a month later.
Harriet O.
Jun 2018
Installer Chris was very friendly, approachable and knowledgeable. We had casual conversation all the while he did the work. He was very non-obtrusive in my home working from inside to ou
Joel L.
Apr 2018
Really fast, 30-45 minutes, without a problem. Mike was professional and polite.
Ann K.
Sep 2017
Response from Master Electric of WNY
"I have been trying to find a replacement for you. The main supplier is closed this week for vacation. I apologize for not getting back to you. I have been out of the office most of the days. I will return your fan to you this afternoon. Paul Gilden"
Sandra T.
Aug 2017
Great. Paul was very patient, knowledgeable and reasonable. Would definitely hire again. Went out of his way to make me feel comfortable and didn't overcharge. Only downside was he initially assumed a faulty outlet was not the fault of the receptacle itself and assumed it was a larger issue so instead of it being a quick repair, we had to wait another week for him to send someone else to finish the job, and it did end up being a faulty outlet. Overall, however, he was very responsive and reasonable, and the guy he sent to finish the job was both quick and professional. I'd recommend the company to anyone.
Andrew K.
Aug 2017
It went well. Replaced many outlets and switches. Brought electrical work done by previous homeowner up to code.
Doreen S.
Jul 2017
Great! Did everything I wanted & even answered more questions.
Andrew K.
Jul 2017
2 men were at my house for about 8 hours. Everything went well. Box in bathroom wall for switches could have been installed better, it's a bit loose. Overall good work. New breaker panel looks great. Paul was great and honored all Angie's List coupons.
Response from Master Electric of WNY
"Thank-you for the great review. Please call me to discuss the box in the bathroom; we want to correct that. Loose is not acceptable. Call the office at 894-8011. Thank-you, Paul"
Suzanne K.
May 2017
It was fast and minimally messy.
Ben T.
Apr 2017
Excellent. Very professional. Customer oriented, courteous clean and neat. Iwas impressed and pleased.
Ann D.
Mar 2017
.
Debbie F.
Nov 2016
He called me when he finished call and was in route to our property so we could meet him there (7:30pm). He was very thorough starting at the locked box attached to the meter and checking everything out (even as the lights went out). He determined there was a connection that was not on properly and was sparking. He immediately re-centered and tightened it. This resolved the problem. I was very appreciative of him willing to come out after hours due to the nature of the situation. While he was out, we asked him to give us a quote on updating the electrical.
Pat G.
Oct 2016
Excellent! The electricians and supervisor were all very professional, and brought my Aunt' s home up to code so we could feel safe about our family members living there!
Elizabeth K.
Jul 2016
Excellent, honest, skilled, reasonably-priced. Goes above and beyond and follows up with you to make sure everything is working properly! So hard to find service like this nowadays!
Robert D.
May 2016
Very professional and friendly from initial phone call to job completion. There was good communication through email and phone calls. I liked the fact they made the effort to get my work job completed within 3 days.
Licensing
State Contractor License Requirements
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FAQ
Master Electric of WNY is currently rated 4.8 overall out of 5.
Master Electric of WNY accepts the following forms of payment: CreditCard
Yes, Master Electric of WNY offers free project estimates.
No, Master Electric of WNY does not offer eco-friendly accreditations.
No, Master Electric of WNY does not offer a senior discount.
Yes, Master Electric of WNY offers emergency services.
No, Master Electric of WNY does not offer warranties.