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11/08/2020
Adam K.
Working with Master Electric was a more terrible experience than I could have ever imagined. Among the reasons were: it took two months for them to start the job, they left the job unfinished for a month with no communication, they had no resources to coordinate any of the activity on the job, they became unresponsive to email, and they were always unprepared for the work. At one point the office manager said that their operation was "a three-ring circus" to which I absolutely agreed. I could go on, but I'll just strongly suggest you do not hire them. It took 6 months for 5 outlets and a service upgrade to be done to my house, which is completely unreasonable. They only reason they don't get an "F" grade is because the job is, finally, actually complete. The worst part might be that at no point did Master Electric express any remorse for the way things went, nor did they try to do anything to try to make things right.
Description of Work
Electrical outlets added; electrical service upgraded
Category electrician
Cost $2,900
Services Performed? Yes
Work Completed On 11/17/2020
08/09/2020
Joseph I.
NO ONE from Master Electric of WNY ever contacted me!
Description of Work
replace bathroom light/exhaust fan
Category electrician,lighting
Work Completed On 08/09/2020
06/13/2020
Sharon L.
Work was good but still no bill. Work was done over a week ago. We have called repeatedly. Keep getting told they dont have bill ready yet
Description of Work
Rewire to electric outlets
Category electrician,home security systems
Work Completed On 06/06/2020
05/27/2020
Susan M.
Wonderful. Very polite and helpful workers
Description of Work
Dedicated circuit for kitchen/repair gfci deck plug/new 30a 240v circuit for future a/c
Category electrician,lighting
Cost $900
Services Performed? Yes
Hire Again? Yes
Work Completed On 05/27/2020
Service Provider Response
Thank-you so much for the comments and the opportunity to complete your project. It is always a pleasure meeting someone like you and taking care of your electrical needs.08/11/2019
Brian S.
Issue was fixed as well as recommendations were made to update outside outlet which was old as well as convert light fixture to outlet. These were done.
Description of Work
2 outlets not working one outside and one inside
Category electrician,lighting
Cost $267
Services Performed? Yes
Hire Again? Yes
Work Completed On 08/01/2019
Service Provider Response
Thank-you for the opportunity to be of service. We ask our technicians to not only take care of the requested item(s) but review our clients electrical system to make sure they are aware of any other issues we find. Your electrical safety is our first concern.06/13/2019
Christine B.
Mike was AMAZING. We didn't realize how bad it was.
Description of Work
lighting and reinstalling fan
Category electrician,lighting,ceiling fans
Cost $300
Services Performed? Yes
Hire Again? Yes
03/22/2019
John H.
Paul showed up on time and was extremely knowledgeable. He reviewed the project, we discussed details. I really liked Paul. However, when he left Paul told me he would have an estimate to me in the morning. Morning came and went, no estimate. I wrote Paul an email to check the status and to make sure he had the right email address. He wrote me back two days later and apologized and said he was swamped. But he also said he would work on the estimate right now. Several more days passed by and still no word from Paul. What bothers me is not that he is swamped, but he kept telling me he would get me something and then not do it. I would have preferred if he said I’m real busy and I’ll have the estimate to you in a week, or something to that effect. Instead he strung me along. Now even if he got me an estimate I would not trust his word as to when he would start. A real shame.
Description of Work
Four electric outlets installed on back porch and one in kitchen.
Category electrician
Service Provider Response
[Member Name Removed], You are correct. I should have got back to you sooner. With the recent storms I was also assisting our techs with emergency's and fell behind.10/14/2018
john K.
Paul. the electrician showed up and gave me the estimate of 175 dollars. He said he would have the office call me with a final estimate, but no call came in , as far as I know. Master Electric is at 7162192517. Sincerel y, John Kirk at 7169978355
Description of Work
outlets to be installed in the garage ceiling so that auotomated controlled doors can be installed.
Category electrician,home automation
Hire Again? Yes
Work Completed On 10/14/2018
Service Provider Response
That is not our number. Please call Cindy at our office. 894-8011.09/27/2018
Alexandra S.
I can only rate on the response of the company to request for service since they did not perform any work. I sent an email to schedule appointment from their website and I received no response from company. I called another company and they came out the same day and performed the work.
Description of Work
Replacement of outdoor lights
Category electrician
Service Provider Response
I am very sorry we did not respond. I checked our computer this morning and have no record of receiving a call or e-mail from you. Perfect we are not, but we do return e-mails and phone calls. We have been in business for over 48 years and strive everyday to give the best service we can. I'm glad at least you were able to get the service you needed and were pleased with the response.07/10/2018
Michael O.
High quality work. The estimate provided was very thorough. Price was very reasonable. Would definitely hire again!
Description of Work
Misc Electrical
Category electrician,lighting
Cost $1,380
Services Performed? Yes
Hire Again? Yes
Work Completed On 06/25/2018
Service Provider Response
Thank-you for your glowing comments and the opportunity to be of service. It is always a pleasure to work with great people. Enjoy your day! PaulResidential & commercial electrical, troubleshooting, repair, additional electrical lines & outlets, upgrades & natural gas generators.
Ask for details
Master Electric of WNY is currently rated 4.8 overall out of 5.
Master Electric of WNY is open:
Monday: 7:00 AM - 4:30 PM
Tuesday: 7:00 AM - 4:30 PM
Wednesday: 7:00 AM - 4:30 PM
Thursday: 7:00 AM - 4:30 PM
Friday: 7:00 AM - 4:30 PM
Master Electric of WNY accepts the following forms of payment: Visa, MasterCard, Discover, Check
Yes, Master Electric of WNY offers free project estimates.
No, Master Electric of WNY does not offer eco-friendly accreditations.
Yes, Master Electric of WNY offers a 5% senior discount.
Yes, Master Electric of WNY offers emergency services.
No, Master Electric of WNY does not offer warranties.
Master Electric of WNY offers the following services: Residential & commercial electrical, troubleshooting, repair, additional electrical lines & outlets, upgrades & natural gas generators.