Founded 1970 • With Angi since June 2007
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5%
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Yes
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No
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No License Required for Trade
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Verified Reviews
Read reviews by category
electrician (133)lighting (34)ceiling fan installation (17)generator service (9)landscape lighting (4)home security systems (4)home automation (1)
Showing 1-25 of 134 reviews
Adam K.
11/08/2020
Working with Master Electric was a more terrible experience than I could have ever imagined. Among the reasons were: it took two months for them to start the job, they left the job unfinished for a month with no communication, they had no resources to coordinate any of the activity on the job, they became unresponsive to email, and they were always unprepared for the work. At one point the office manager said that their operation was "a three-ring circus" to which I absolutely agreed. I could go on, but I'll just strongly suggest you do not hire them. It took 6 months for 5 outlets and a service upgrade to be done to my house, which is completely unreasonable. They only reason they don't get an "F" grade is because the job is, finally, actually complete. The worst part might be that at no point did Master Electric express any remorse for the way things went, nor did they try to do anything to try to make things right.
Description of Work
Electrical outlets added; electrical service upgraded
Category
electrician
Cost
$2,900
Joseph I.
08/09/2020
Sharon L.
06/13/2020
Susan M.
05/27/2020
Wonderful. Very polite and helpful workers
Description of Work
Dedicated circuit for kitchen/repair gfci deck plug/new 30a 240v circuit for future a/c
Category
electrician, lighting
Cost
$900
Hire Again?
Yes
Service Provider Response
Thank-you so much for the comments and the opportunity to complete your project. It is always a pleasure meeting someone like you and taking care of your electrical needs.Brian S.
08/11/2019
Issue was fixed as well as recommendations were made to update outside outlet which was old as well as convert light fixture to outlet. These were done.
Description of Work
2 outlets not working one outside and one inside
Category
electrician, lighting
Cost
$267
Hire Again?
Yes
Service Provider Response
Thank-you for the opportunity to be of service. We ask our technicians to not only take care of the requested item(s) but review our clients electrical system to make sure they are aware of any other issues we find. Your electrical safety is our first concern.Christine B.
06/13/2019
John H.
03/22/2019
Paul showed up on time and was extremely knowledgeable. He reviewed the project, we discussed details. I really liked Paul. However, when he left Paul told me he would have an estimate to me in the morning. Morning came and went, no estimate. I wrote Paul an email to check the status and to make sure he had the right email address. He wrote me back two days later and apologized and said he was swamped. But he also said he would work on the estimate right now. Several more days passed by and still no word from Paul. What bothers me is not that he is swamped, but he kept telling me he would get me something and then not do it. I would have preferred if he said I’m real busy and I’ll have the estimate to you in a week, or something to that effect. Instead he strung me along. Now even if he got me an estimate I would not trust his word as to when he would start. A real shame.
Description of Work
Four electric outlets installed on back porch and one in kitchen.
Category
electrician
Service Provider Response
[Member Name Removed], You are correct. I should have got back to you sooner. With the recent storms I was also assisting our techs with emergency's and fell behind.john K.
10/14/2018
Paul. the electrician showed up and gave me the estimate of 175 dollars. He said he would have the office call me with a final estimate, but no call came in , as far as I know. Master Electric is at 7162192517. Sincerel y, John Kirk at 7169978355
Description of Work
outlets to be installed in the garage ceiling so that auotomated controlled doors can be installed.
Category
electrician, home automation
Hire Again?
Yes
Service Provider Response
That is not our number. Please call Cindy at our office. 894-8011.Alexandra S.
09/27/2018
I can only rate on the response of the company to request for service since they did not perform any work. I sent an email to schedule appointment from their website and I received no response from company. I called another company and they came out the same day and performed the work.
Description of Work
Replacement of outdoor lights
Category
electrician
Service Provider Response
I am very sorry we did not respond. I checked our computer this morning and have no record of receiving a call or e-mail from you. Perfect we are not, but we do return e-mails and phone calls. We have been in business for over 48 years and strive everyday to give the best service we can. I'm glad at least you were able to get the service you needed and were pleased with the response.Michael O.
07/10/2018
High quality work. The estimate provided was very thorough. Price was very reasonable. Would definitely hire again!
Description of Work
Misc Electrical
Category
electrician, lighting
Cost
$1,380
Hire Again?
Yes
Service Provider Response
Thank-you for your glowing comments and the opportunity to be of service. It is always a pleasure to work with great people. Enjoy your day! PaulKate K.
07/08/2018
Work was slopping in some areas but decent in other areas. Difficult to get a hold of. Took forever to bill me. Had to hire a carpenter to fix the ceiling where they worked. Finally glad to be done with them,
Description of Work
Recessed lighting installation, fan installation, light fixture installation, outlet installation
Category
electrician, lighting, ceiling fans
Cost
$1,200
Henry B.
06/27/2018
Excellent work and service. Paul was very professional and knowledgeable of the projects I had. He went out of his way and held true to his word. He was both responsive and reasonable and provided an in-depth professional estimation of the job at hand by itemizing each part. I was really impressed by not only him but the entire crew that he had sent out both times. They were all highly skilled, courteous, neat, clean and very professional. I would highly recommend them for any electrical work, as I did select them again to do another job, which was done just as professionally a month later.
Description of Work
Purchased and installed a new whole house backup generator. New upgraded panel box with breakers. Installation of another panel box to a barn for power. Additionally, wired bottom floor of the barn with lights and receptacles. Brought everything up to code.
Category
electrician, generator service
Hire Again?
Yes
Harriet O.
06/02/2018
Joel L.
04/07/2018
Sandra T.
08/04/2017
Great. Paul was very patient, knowledgeable and reasonable. Would definitely hire again. Went out of his way to make me feel comfortable and didn't overcharge. Only downside was he initially assumed a faulty outlet was not the fault of the receptacle itself and assumed it was a larger issue so instead of it being a quick repair, we had to wait another week for him to send someone else to finish the job, and it did end up being a faulty outlet. Overall, however, he was very responsive and reasonable, and the guy he sent to finish the job was both quick and professional. I'd recommend the company to anyone.
Description of Work
Troubleshoot non-functioning electrical outlet.
Category
electrician
Hire Again?
Yes
Doreen S.
07/11/2017
Andrew K.
07/05/2017
2 men were at my house for about 8 hours. Everything went well. Box in bathroom wall for switches could have been installed better, it's a bit loose. Overall good work. New breaker panel looks great. Paul was great and honored all Angie's List coupons.
Description of Work
Service panel upgrade, exhaust fan installed in bathroom, GFCI installed in kitchen and bathroom, whole-home surge protector installed.
Category
electrician, ceiling fans
Cost
$1,600
Hire Again?
Yes
Service Provider Response
Thank-you for the great review. Please call me to discuss the box in the bathroom; we want to correct that. Loose is not acceptable. Call the office at 894-8011. Thank-you, PaulAndrew K.
07/05/2017
Ben T.
04/13/2017
Barry H.
01/20/2017
Absurdly slow response time. After visiting project, promised a bid the next day. It never showed. Broke three more promises for providing bid. Terribly unprofessional.
Description of Work
Was supposed to bid on residential electrical work
Category
electrician
Service Provider Response
We have no excuse. Overloaded the last few weeks with work. One tech out with an injury, another sick. Trying to cover the estimates and take care of emergency calls. Out of town attending training now. I thought we told Mr. [Member Name Removed] we would not be able to have his estimate for a couple weeks. I will personally call him when I return to apologize. PaulDebbie F.
11/04/2016
He called me when he finished call and was in route to our property so we could meet him there (7:30pm). He was very thorough starting at the locked box attached to the meter and checking everything out (even as the lights went out). He determined there was a connection that was not on properly and was sparking. He immediately re-centered and tightened it. This resolved the problem. I was very appreciative of him willing to come out after hours due to the nature of the situation. While he was out, we asked him to give us a quote on updating the electrical.
Description of Work
One of the units in our rental property had the lights flickering on and off. I called Master Electric and indicted the problems we were having and told him I felt it was an emergency and was hoping they could come out (it was about 5pm). Paul said he would come out the same evening after he finished the current call he was on.
Category
electrician
Cost
$150
Hire Again?
Yes
Pat G.
10/04/2016
Excellent! The electricians and supervisor were all very professional, and brought my Aunt' s home up to code so we could feel safe about our family members living there!
Description of Work
We needed a lot of work done to bring my Aunt' s house up to code. Over the years she had had a friend do a lot of work. The friend was not an electrician, and this created some dangerous electrical situations. Master Electric came in and gave us a quote on the obvious things that we could see needed to be repaired/corrected. As they were getting deeper into the job, more dangerous wiring was discovered. Master Electric discussed the change in scope with my husband before proceeding with the additional work. They showed him what they found, and discussed price and provided a quote for the additional work. My husband had gone to school to be an electrician (before a career change), so he had an appreciation for what they were showing him and the work involved. He felt the electricians on the job were very skilled. We also appreciated that we received prompt return calls whenever we had a question. A year after the work was done, I needed some documentation for my Aunt, and Master Electric pulled the records and provided what I needed the same day.
Category
electrician, lighting, home security systems
Hire Again?
Yes
Elizabeth K.
07/30/2016
Excellent, honest, skilled, reasonably-priced. Goes above and beyond and follows up with you to make sure everything is working properly! So hard to find service like this nowadays!
Description of Work
Intermittent flickering lights, eventually part of my condo completely without power. Hard to diagnose as electric would go off and come back on again.
Category
electrician
Hire Again?
Yes
Sandra G.
07/23/2016
I kept calling and didn't actually get them here. They never got here. To get them here, you had to pull teeth. Maybe they're that busy, but it was atrocious. I finally got them out here after calling them for six months to see if they were coming. He said, "I'll be back to fix it," and now eight months later and they never came back. There was no call. They could have said, "We're very busy at this time. I don't think we can take you work. Maybe it's better if you try somebody else."
Description of Work
They looked at the outside line that they were supposed to fix.
Category
electrician
Robert D.
05/04/2016
Very professional and friendly from initial phone call to job completion. There was good communication through email and phone calls. I liked the fact they made the effort to get my work job completed within 3 days.
Description of Work
Installed ceiling fan, transferred hanging light, removed track lighting, installed lighting fixture.
Category
electrician, ceiling fans
Cost
$400
Hire Again?
Yes