Aesop's Gables

The work was ok but it was hard to get them to start and then almost didn't complete the job.

We purchased windows in May 2023 from Aesopâ  s Gables and then they silently dissolved that portion of their company without any communication to us. Did they cash the check we wrote for our windows in full? Yes. Heart breaking experience for our family.

DO NOT DO BUSINESS WITH THIS COMPANY!!!! I fell for the pitch the representative gave me. When the guy came to do final measurements he discovered the original measurements were wrong. I tried calling the sales person who came to my home as well as the woman who arranged financing. NO ONE RETURNED MY CALL. After a week of trying to reach someone at Aesops I called the financing company because Aesopâ s had taken money out of the account set up for the job and had done nothing. That was almost three months ago & the finance company still canâ t get a hold of anyone. IF I COULD RATE THEM ZERO I WOULD!!!!!!!!

DO NOT DO BUSINESS WITH THEM RUN RUN RUN

Free estimates are great

Very polite and professional. Still awaiting install at this time but they have been good about communicating progress. As of right now everything is on schedule per their quote at time of purchase.

Electrician and cabinet maker very good craftsmanship and pride in their work.

They tend to be expensive but do quality work and the merchandise is well made.

Excellent work...I had 2 bathrooms remodeled. They were very clean and neat, and very courteous. Took about 7 weeks from order to completion, but it was worth the wait. Total cost was about $18,500.

The people who did the measuring for my new kitchen cabinets did a poor job, resulting in a delay of two months while I waited for the correct cabinets. Try being without a functioning kitchen for over two months. However, James, the gentleman who did the installation, went over and above in his work. He is extremely competent, took pride in his work, and did everything to ensure that the job was finally completed.

Efficient, quality work.

Our expanded Tucson style kitchen looks stunning in the sunset. Amazed with the results. Will hire them when we remodel our bathrooms.

The job took more than a week when 1 day was promised. One room had to be repainted. No team but just one guy who worked part-time. House was torn up for a week! Would never recommend for painting!!!

They have not started our project yet as we just hired them last week. I'm very pleased with the service they have provided thus far. Nice people.

I had an old shower removed and a new shower installed. They do excellent work and I am pleased with the results.

Overall, we have only done planning. Have had a disconnect on start date due to a cabinet problem. This was a $37,000 job and I was surprised that delays happened.

This company is a family business. I have a lot of faith and trust in Surface Innovations.

My project was probably one of the smaller ones they do, but from the care they took, you'd have thought it was a really big project. I had a tub removed and a walk in shower installed. From the time they came to show me their products through all the measuring process, they were always on time and called to let me know they were on their way. James did the work on my house. He was very careful and took all the time he needed to make sure that everything was done correctly. He was very neat, and cleaned up after himself each day. The work took about a day longer than I expected, but I didn't mind, because the work was professionally done. I would hire Surface Innovations again if I have another home project, and I would recommend them to my friends. The only caution I would invite you to take is to make sure that each fixture you are expecting is specifically listed on the sales agreement. At the end of the project, I asked where the shower curtain was. That night, I got out my sales agreement, and sure enough, it was not listed, so I couldn't expect it to be included. When James arrived the next morning, I told him that I had made a mistake and asked him if he would install a shower curtain rod if I would run to the store to get it. He had brought one that he picked up on his way to my house. How thoughtful! Customer satisfaction was paramount in my experience. I will hire them again!

Installation was scheduled to begin April 4th. However, late on the third I was called and told they would begin on Monday, April 9, which they did. The installers were extremely hard workers and paid attention to all details. When installation was finally completed late on Wednesday, the 11th, I was told not to used the shower until Friday. Up to this point, everything seemed well done, great installers and no problems. But when I went to use the shower on Friday, April 13, there was no hot water. I called Larry, the owner, and he said they could not come until Monday,the 16th. The installer came, made a quick adjustment, and left. I immediately discovered that I could not get cold water. He returned, and after completing the necessary adjustments, it turns out that the hot and cold water are reversed, i.e. hot on right and cold on left. I have resolved this by reversing the label so the indicator is correct and it is no longer an issue. The owner, Larry, stayed on top of everything from start to finish, and the result is beautiful.

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Joshua was very patient, through and concerned that the results were exactly as I expected. We are very happy with the results and extra effort to make sure we were

Great price, looks like quality work.

thoroughly pleased and very excited for the project. strongly recommend these folks to anyone considering this type of work.

Very affordable and a great company.

They did a great job, very clean and neat and worth the money. Very professional.