A-1 Interiors & Exteriors

We had thought we did our homework, calling for 4 other estimates from siding contractors in addition to A1 Interiors & Exteriors Home Improvements. My husband knew the owner Ed Saki and his family for over 40 years as reliable contractors. We thought we could trust Ed as he is the company owner, would be on the job site and not use sub contractors. Ed gave us a price that was not the cheapest but not the most expensive, plus an extended warranty. When we contracted, paid the intial deposit Ed told us 3 weeks to complete the project and we would be sooooo happy and satified with the finished product. Needless to say, we are neither happy nor satified. As with any large exterior home improvement project on an older home it is understood there will be unforeseen circumstances that can extend the timeline, some bad weather, but that being said there were days it was perfectly sunny with no sign of A-1 Interiors & Exteriors on the project. The 3 weeks turned into 3 months, there were several requests for additional funds from Ed, which were met and as per contract we were not obligated to pay until completion, but felt that was the only way to get the project finished. Ed was constantly having too many issues to list. We made the final payment feeling sorry for him, (shame on us) knowing there were things on the punch list that needed to be correted and Ed assured us he would come back soon. The most important of those things is the gutter leader over the electric meter (rain now is constantly pouring down on the meter), a window pane his company broke in the attic, installing a pair of shutters and 5 screens that he took for repair damaged during constuction. His company stored tools etc. in our shed and were not closing the doors correctly (if at all) and they are now difficult to close. Ed claimed he did not break the attic window (it wasn't broken when he started the job) then agreed to fix it and the shed doors, took the screens for repair and again assured us he would be back soon to take care of the other items on the punch list. Two months and many unanswered phone messages later, we finally got the screens back from his emloyee (who had them in his garage), bought the materials and paid his employee to replace the screens as well as the broken window in the attic. It is now four months after giving Ed the final payment. We have asked Ed for resolution by leaving numerous unanswered phone messages. Then recently when either of us track him down, Ed always says he will be there that day or the next day and never shows up. At this point we have no other recourse other to file a claim with consumer affairs, hire another contractor and go to small claims court for reimbursement. We regret hiring Ed Saki of A1 Interiors & Exteriors Home Improvements and at the end of day the bottom line is his extended warranty means nothing.

Ed was willing to come out in the cold winter days and do the installation that other contractors won't do it. He charge me a fair price and didn't ask me extra for the conditions.

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I was very pleased with them. They were very neat and cleaned up after all the work was done. They were also pleasant and polite.

Came, took measurements, never bothered to get back with an estimate or even to decline the work.

unknown

A-1 did a quality job on a difficult repair on a shed that was ready to collapse. Was responsive to problem with garage door when a problem occurred a couple of months after installation.

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I got a quote from him after I met him at my place. When he called and said he didn't want to work when I was having my kitchen cabinets replaced by another contractor. I told him that they wouldn't be working until after he did his job. We scheduled a meeting to do paperwork and he never showed up OR called. I have called him twice with no return calls. N

Job was completed on schedule. Crew was very hard working, respectful and professional. Would not hesitate to recommend to my neighbors.

Great. Carpets look like new. Even pet stains are gone!

I reached out to A1 and after a few days, I received a call back. We set up a time for him to come out on Saturday of that week and he called around 4pm and said he couldn't make it. We rescheduled for Sunday but he never showed or contacted me. I haven't heard from him since. I am disappointed at the lack of professionalism and responsiveness.

Ed and his crew did an excellent job. They showed up on the date promised and completed the work on time and on budget. At the end of each day they left the work area clean and free of debris. I am completely satisfied with the job.

I had niagra falls coming through my window as a result of heavy rain on july 1st. the water was coming through so quickly that I was bailing the water out of the buckets I placed under the window as fast as the water was coming through. I called A1 and my call was returned the same day. The next day Ed had come around to look at the situation. Due to the 4th of july weekend and the fact that I was away the weekend plus the fact that it would not stop raining The work was started and completed on July 12. The work they performed made my basement high and dry . The water from the downspout runs away from the house.The fact the window is now tight and sealed has significantly improved the humidity level in my basement. I was very impressed with the quality of the frame installed around the window . I will definitely use him again. Ed is very polite and honet

see above comment

Excellent. He did all the work he said he would. And did it neatly. He was extremely informative.

I thought I had a problem with a leaking toilet on the ground floor, but I concluded after having removed basement ceiling that I had a bigger problem. I was just not sure exactly what. Called A-1 Interior & Exterior and Ed came out and upon inspection observed that my relative new exterior door (Pela installed by a contractor employed one of our nation's largest home improvement chains) was not installed correctly causing water to enter. Damages proved substantial including rot and carpenter ants in joists, plate and studs. Ed and his assistant started work Saturday, worked some hours Sunday (whilst raining), Monday and Tuesday non-stop during day time hours, establishing extent of damages (and validating other work performed by the same installer - upon my request) and conducting thorough and professional repairs which involved jacking up house. Job site was left organized and swept each day. I was very impressed by the knowledge, work discipline, fairness in pricing, punctuality of A-1's services. I feel I got very good value for my money. That is a high threshold considering the repairs should have been necessary had the door been installed correctly to begin with. The experience has given me courage to get other projects done that I had deemed likely too expensive and/or intrusive. A-! Interior & Exterior will likely be doing them.

I was originally scheduled for October 29th (Hurricaine Sandy) They changed date to October 26, worked for 11 hours straight, stripped entire roof off and installed new roof and shingles. Came back on a.m. of hurricane and cleaned chimneys and cleaned attic from debris that fell. After hurricaine, no water!! Tight as a drum.

see above

Started promptly, finished on time and It went beautifully!