Alex Gregg Home Improvement

How $6500.00 to $26000.00. He took too much advantage of a woman like me. Also, he messed up my next door garage door cement spots. This problem is still going on.

My complaint about this firm is that Gregg, as he does the work you hired him for, is constantly finding new things which absolutely have to be done now--then he offers a "deal" if you get it all done at once. It still costs a bundle and you can't get the job broken down with prices for each component. And if things go wrong, you have to pay a second time to get them fixed. No taking responsibility. Another complaint--neither Gregg nor his son are on hand consistently to supervise. Work is done by immigrant workers who often seem at sea. They mixed their concrete for patio not in a mixing pan (I actually have one I could have loaned) but in my flower bed. I am still struggling to rehabilitate the soil. The final episode--this fall Gregg called insisting he needed to check my roof, put in in 2010, "to make sure it's tight." Knowing that good roofs should last 10-12 years, I refused. I knew he would find more expensive problems only he could fix. If you use him, make sure the work is really necessary, make sure you supervise it yourself, and hold him to written prices for each step.

I used Angie's List to find someone to repair my elderly uncle's roof. I managed this from over 1,000 miles away so this was somewhat tricky. Only 2 firms on Angie's list responded to my requests. Both quotes were similar in value but I liked Alex's approach to repairing the roof better. Alex responds quickly to phone and text messages but he is not the quickest at getting to the job site. He had a series of problems with equipment which certainly can happen. Bottom-line, I liked his straight-forward approach and understanding of the problem. One caveat is that you may need to be patient. Time will tell how well the repairs hold up but Alex has promised to fix any problems if they do occur.

It didn't go at all. They never returned my call for an estimate. If Mr Gregg is so busy he should at least change his voice mail response to say that if he does not return calls after two days the caller should then move on to another provider. I wasted two weeks waiting for a call back.

There was evidence of water seepage around the fireplaces on several floors of the house. We called 6 different roofers, 5 from Angie's List and 1 from a private recommendation. Two never returned the phone call. One called several times when I wasn't home to say he was in the neighborhood and could stop by, but never made an appointment. Two came and examined the job and gave verbal estimates but were annoyed when I requested a written bid and never sent it. Mr. Gregg made an appointment, showed up on time, sent a bid and did the work promptly and neatly. And so far it hasn't leaked.

We and two other home owners had Alex Greqq work on our steeps. We all had the same problem, our lower steep had cracked and we wanted it built back up. Alex said he would repair them and we would never have a problem again. One home owner's steep cracked before the year was out and he refused to show up for close to a year she had to threaten to take him to court. He did have someone come and fix her steep. A year has passed since the second repair and now all of our steeps are cracking open. We all thought about calling Alex back but we have seen the pain and anguish one has to go through just to get him back and you we'll end up with cracked steeps again.

He was very personable. He had some issues with punctuality. His selling was great but his punctuality was not great. His men showed up but every time when he was supposed to be here, he didn't show up. He had issues with his vehicle and I was trying to be grateful because that's not necessarily anybody's fault. The work seems to be good and we don't have any questions about that. The work was still been done but they kept saying when I questioned, that I had to wait for him. I do not like him because it's frustrating when you don't get a response. I would say that, it's not that you can use them but you just need to be prepared to be patient for making your second choice. The work was good but I don't know about the price because my husband agreed to hire him without getting another estimate. They cleaned up and did a good job.

They did the work they said they were going to do, and the price was good. I would use them again in the future if necessary.

I called Mr. Gregg to look for the cause of some water damage in the wall of my building. He determined that the cause was due to holes which had been drilled in the process of installing a fence, and said he could repair it properly for $2,500.00. I gave him permission to do this, and he did. He then called to say that the real cause was something else, and had drilled a series of holes in the side of the building without having my permission. Further, he had gone ahead with more work, only informing me after the fact, and produced a bill for an additional $7,300.00. I felt pressured to pay him, and unfortunately I did so. He promised to return to complete the job with "thurolastic" coating, but has not done so. I also requested his tax ID number to provide to the government, as I am required to do based on IRS regulations. He has failed to provide his tax ID number. This was an awful experience, which cost thousands of unmerited dollars, and is still incomplete.

On one hand, the work is often good when it?s finally done. On the other hand, his prices are outrageous. However, they really messed up the last job and they charged me to fix it. They did the last job, but they somehow made it water permeable in the way it wasn?t before. I am not quite sure as to what happened. They took out the old and cracked concrete. They were then supposed to replace it with new concrete as well as lay brick pavers on the top. Somehow it was not waterproof by the time they finished and there was a rainstorm. It leaked through the wall and damaged a newly laid wooden floor. So I called them back. They came out and dug down the waterproofed wall and all that was being done for much more money. It seems waterproofed now although there is one spot on the wall where somehow water has come in. Mr. Gregg who is the owner now works with his son. He has a whole bunch of people working under him who are Hispanics and they don?t speak much English and he leaves them on their own. He is not there, which I think is probably not a good idea. They basically charged me to fix the damage. They told me that they had to do the other things that they hadn?t done before, which was true. So I paid for it, but I wasn?t happy. It was in the midst of a construction and it had to be fixed immediately, but I wouldn?t go back to him again. Some of the work done by them was good and some of it wasn?t. Their responsiveness was good. If the main man is not there, then I don?t care how nice the other person you left behind is.

They were good, very helpful and knowledgeable. He owes me just one thing. After we paid him, he was going to do one add-on and he never did it.

they were very responsive with an estimate that was significantly lower than what I had previously. They came to look at the problem, so I was more confident that they knew that they were doing. They arrived on time and performed the work quickly,e fficiently and with a minimum of fuss

He wanted to do the entire project and I needed it done in steps. He was good. He gave a good estimate.

It was a very big job. We live in an old brownstone. He took down the wooden cornice, and had it replicated in the shop and installed a new wooden cornice. He repaired and sealed slate tiles on the roof as well. Alex Gregg was the 3rd person I hired to come and work on the roof and wooden cornice. He was punctual. They did a great job in replicating the cornice. He was very accessible whenever I needed to get in touch with him. I thought he was a bit pricey, but I wouldn't hesitate to recommend him to others.

The workers (only occasionally supervised by owner or his son) were pleasant and worked steadily, if slowly. The work was well-done, although it dragged on longer than predicted. Mr. Gregg is very knowledgeable. The price was VERY high, but I paid it because I felt confident that the multiple jobs were being done well and that Mr. Gregg took responsibility for what was done.

He failed to call back with an estimate.

The experience was fine. I was satisfied with the quote.

The guy came when he said he would even though the weather was bad. He provided estimates and he provided detailed information on why he was estimating it the way he was and answered all the questions. When he came, he continued to work on the site until the work was completed even though there was a little bad weather in between. We did get the work completed within an appropriate schedule for the weather. He himself and his staff were courteous. I actually had him preparing the roof for my aunt in New York. This was all remote for me. He was very courteous and she was pleased to have them in her house. All the workmen were courteous and they cleaned up after themselves with as least disruption to her as it could possibly be. They were doing the roof for a brownstone. He hasn't completely finished some spots of work on my roof. The seal that has to be been put down wasn't done and I am waiting for him to come back to complete those spots. I called him and I expect that he has to wait for the weather to get better to come back and complete the work. He was a little bit more expensive than the couple of the other estimates I got. I have to call him back and make sure that he comes back and finishes what he has to fix and if that all turns out well, I would be happy to use him if I have more work to do.

I am grateful that I relied on Angie's List to find a roofer. We received lower estimates, but given our experience with other contractors in the past, we really wanted someone who would stand by his work. Mr. Gregg and his crew did just that, and we are grateful.

The job progressed very well. During the estimate Alex referred me to another job in the neighborhood he had done, so I could check out his work before committing. Alex worked within my schedule, and started within a few days of accepting the estimate. His crew was great! Very clean and respectful of our needs. A few times they did not show up when promised due to weather and problems on another job. All over the delays were no more than a week. The crew suggested that I would accent the front yard concrete work with brownstone steps and edge, which turned out to be a great touch. I procrastinated for 12 years on this necessary job, and the result is stunning! A leak in the roof during the first thunderstorm after the roof was done was promptly fixed by Alex. He also accepted - even encouraged me to use - credit card payments, which almost earned me a domestic frequent flier trip. The crew also finished a smaller stoop job for a neighbor while they were out here.

Alex Gregg was a pleasure to deal with from start to finish. He was low key even when we got delayed two weeks waiting for Landmarks permission. He used subcontractors for the brownstone work, but he and his son were on site everyday overseeing the work. When not on site, he was always available by phone and careful to tell me when he was going to be out of town for a few days so I didn't worry. The subs were excellent craftsmen, too. They did very neat work and cleaned up everyday, hosing off the sidewalk and sweeping the front of house. Entire work took about two weeks start to finish. His work is guaranteed and he'll be back in a month to give it all an acid wash to clean the new work after it has cured. I have nothing but praise for them and would use Alex Gregg again in a minute. He's not the cheapest at all, but you get what you pay for in terms of the quality of work and the customer service.

Alex Gregg was doing other masonry work on my house and noticed the roof needed some attention. (These were issues I was aware of but hadn't dealt with yet, so I knew he wasn't just trying to find more work.) He and his son patched worn areas on the roof and painted the whole black rubber roof with a silver metallic paint, (which the original roofing contractor should have done when they redid the roof two years ago, but they didn't.) The quality of work was good and fast. I'm sure it's not the cheapest but you get what you pay for in terms of quality and customer service. I'd recommend them for any roofing or masonry job.

Alex and his men were simply a pleasure to work with. Professional, polite, and punctual - they did a first-rate job on all aspects of this extensive project. The crew worked steadily throughout the day, cleaned up each day before leaving, and appeared to take pride in doing a careful, complete job. Alex oversaw every detail of the job, was in touch by phone on a daily basis, and was actually at the work site almost every day.

It went remarkably well. Alex was always available by phone. His workers were prompt polite and skilled. They accommodated me with special requests. The got the job done quickly. If anything was forgotten or if there was any problem with any of the work they came right back and fixed it. This was an expensive job and I think it was executed with a high degree of professionalism. Additionally, Alex was a pleasure to deal with.

THIS COMPANY WAS EXCELLENT. THEY WERE VERY EXPENSIVE, BUT THE QUALITY OF WORK WAS VERY GOOD AND THEY WERE RESPONSIBLE. I HAD GOTTEN OTHER ESTIMATES, BUT I DIDN'T HAVE CONFIDENCE WITH THE OTHER COMPANIES, WHICH IS WHY I CHOSE THIS ONE.