Hi-TECH SPA SERVICE is owned by John Romano who has over a decade of experience. John is your answer to all your service and repair needs. I service and repair spas, hot tubs and whirlpool baths. I pride myself on quick response times and warranty ALL of my work. Hi-Tech Spa Service is authorized to perform warranty work on over 25 different brands.
With Years of Experience
To Serve You Better
We Provide ALL Service and Repair Needs
for your Spa, Hot Tub or Whirlpool Bath
From Openings and Closings
To Monthly Maintenance and Repairs
We also sell spa covers and specialize in
Spa Inspections for New Home Purchases
Let Us Do The Work So YOU Can Just ENJOY !!!!
True professional . John should be called the hot tub doctor!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Kurt B.
04/2020
5.0
Our tech John was a very pleasant person. Very informative and respected the social distancing at this time. I would highly recommend him.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Mark B.
03/2020
5.0
great experience from hi tech...john was on time and I felt comfortable with his approach on the issue I was having with my spa
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Michael P.
02/2020
5.0
John and Robin are awesome and extremely easy to deal with in this process. John came out and replaced my cover and gave me full instructions on how to work my spa. He is very patient and helpful.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$950
Norman A.
02/2020
4.5
John was very professional. Jumped right in and had the situation diagnosed quickly. I was impressed by his follow up.
Rating Category
Rating out of 5
quality
4.5
value
4.5
responsiveness
5.0
Yes, I recommend this pro
Cynthia S.
01/2020
5.0
Highly recommend. Honest, quick, personable, knowledgeable and skilled.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Ruth H.
01/2020
5.0
The service was done within a day, in very cold weather. He was on time and completed the work within the time frame. He was polite. His truck was clean and marked with the company logos, web site, etc. I will use him again.
Rating Category
Rating out of 5
quality
5.0
value
4.5
responsiveness
5.0
Yes, I recommend this pro
$277
Jim R.
01/2020
5.0
They were great and by far the best company I ever used for spa. Repair.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Denise E.
11/2019
5.0
Very fast and reliable.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$175
Kevin K.
11/2019
5.0
Great company! Great work! Explained the process to me as I am a new home owner and never had a hot tub before! A
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
joe g.
11/2019
5.0
On time and very courteous
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
John M.
11/2019
2.0
The gentlemen was over priced and my tub still leaks. Had to negotiate a price and he tried to over charge me for parts. Overall this was a negative experience.
Rating Category
Rating out of 5
quality
2.0
value
0.5
responsiveness
2.5
$435
Stefano (Steve) C.
10/2019
4.5
Quick response, work done professionally.
Rating Category
Rating out of 5
quality
4.5
value
4.0
responsiveness
4.5
Yes, I recommend this pro
sharon c.
10/2019
5.0
Our hot tub had a leak and we knew where it was so I sent High Tech pictures ahead of time so they came prepared. They called half hour before they were to arrive which was great, fixed the problem and explained a few other things that were helpful in operating our hot tub. Seemed very knowledgeable and was pleasant. Only took him a half hour to complete the job. It was $180 for the first hour no matter how short of a time he was there, that s the only thing I wasn t crazy about but we knew it ahead of time.
Rating Category
Rating out of 5
quality
5.0
value
4.0
responsiveness
5.0
Yes, I recommend this pro
Tracy N.
09/2019
5.0
Larry was professional and let me know all possible issues before he started work. He was able to repair our tub without any of those issues happening though and I'm thrilled to be able to use my soaking tub again!
Rating Category
Rating out of 5
quality
5.0
value
4.0
responsiveness
5.0
Yes, I recommend this pro
Jane P.
09/2019
5.0
Larry was very reliable, he scheduled the visit and arrived on time. He took care while in my home, finished the repair quickly and all is working now!
Rating Category
Rating out of 5
quality
5.0
value
3.5
responsiveness
5.0
Yes, I recommend this pro
$190
Jason B.
08/2019
0.5
When we first called he seemed a little short like we were bothering him, but I get it sometimes people have bad days especially in a service type of business but after every phone call being the same it seems just that is him. AFTER they came out to give me an estimate I was then told there was a $191.90 charge for the estimate and it would not be taken off the estimate if we did the work. They came out 4 separate times to fix the problem I called about and it's still not fixed. Now after spending almost $1,000,00 he;s telling me it's something different that he didn't see when he originally gave me the estimate even though that is what I called for in the first place and now this additional repair is going to be over $900.00 more. I stated if he did the estimate properly that I would have never fixed it for almost $2,000.00 he said well it wasn't like that when we were there, even though that was what I told him was wrong while describing what I wanted the estimate for. Then when I told him that he messed up and as a business owner he needs to correct this he said I'll do labor for free so instead of over $900 it would only be over $700, I told him unfortunately I can't afford and his response was well call me when you can and hung up.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
pool cleaning service
FAQ
Monday: Closed
Tuesday: Closed
Wednesday: Closed
Thursday: Closed
Friday: Closed
Saturday: Closed
Sunday: Closed
Hi-Tech Spa Service accepts the following forms of payment: CreditCard
No, Hi-Tech Spa Service does not offer free project estimates.
No, Hi-Tech Spa Service does not offer eco-friendly accreditations.
No, Hi-Tech Spa Service does not offer a senior discount.
No, Hi-Tech Spa Service does not offer emergency services.