Hi-Tech Spa Service

pool cleaning service

About us

Hi-TECH SPA SERVICE is owned by John Romano who has over a decade of experience. John is your answer to all your service and repair needs. I service and repair spas, hot tubs and whirlpool baths. I pride myself on quick response times and warranty ALL of my work. Hi-Tech Spa Service is authorized to perform warranty work on over 25 different brands. With Years of Experience To Serve You Better We Provide ALL Service and Repair Needs for your Spa, Hot Tub or Whirlpool Bath From Openings and Closings To Monthly Maintenance and Repairs We also sell spa covers and specialize in Spa Inspections for New Home Purchases Let Us Do The Work So YOU Can Just ENJOY !!!!

Business highlights

57 years of trusted experience

Amenities

Warranties
Yes


Accepted payment methods

CreditCard

Reviews

4.4510 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
52%
4
15%
3
2%
2
2%
1
4%


Rating CategoryRating out of 5
quality
4.5
value
4.0
responsiveness
4.6
Showing 26-50 of 510 reviews

Kim S.
05/2020
5.0
On time and efficient

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Florian D.
05/2020
4.5
Good communication and advice.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro
$180

Lisa C.
05/2020
5.0
True professional . John should be called the hot tub doctor!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Kurt B.
04/2020
5.0
Our tech John was a very pleasant person. Very informative and respected the social distancing at this time. I would highly recommend him.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Mark B.
03/2020
5.0
great experience from hi tech...john was on time and I felt comfortable with his approach on the issue I was having with my spa

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Michael P.
02/2020
5.0
John and Robin are awesome and extremely easy to deal with in this process. John came out and replaced my cover and gave me full instructions on how to work my spa. He is very patient and helpful.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$950

Norman A.
02/2020
4.5
John was very professional. Jumped right in and had the situation diagnosed quickly. I was impressed by his follow up.

Rating CategoryRating out of 5
quality
4.5
value
4.5
responsiveness
5.0

Yes, I recommend this pro

Cynthia S.
01/2020
5.0
Highly recommend. Honest, quick, personable, knowledgeable and skilled.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Ruth H.
01/2020
5.0
The service was done within a day, in very cold weather. He was on time and completed the work within the time frame. He was polite. His truck was clean and marked with the company logos, web site, etc. I will use him again.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro
$277

Jim R.
01/2020
5.0
They were great and by far the best company I ever used for spa. Repair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Denise E.
11/2019
5.0
Very fast and reliable.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$175

Kevin K.
11/2019
5.0
Great company! Great work! Explained the process to me as I am a new home owner and never had a hot tub before! A

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

joe g.
11/2019
5.0
On time and very courteous

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

John M.
11/2019
2.0
The gentlemen was over priced and my tub still leaks. Had to negotiate a price and he tried to over charge me for parts. Overall this was a negative experience.

Rating CategoryRating out of 5
quality
2.0
value
0.5
responsiveness
2.5

$435

Stefano (Steve) C.
10/2019
4.5
Quick response, work done professionally.

Rating CategoryRating out of 5
quality
4.5
value
4.0
responsiveness
4.5

Yes, I recommend this pro

sharon c.
10/2019
5.0
Our hot tub had a leak and we knew where it was so I sent High Tech pictures ahead of time so they came prepared. They called half hour before they were to arrive which was great, fixed the problem and explained a few other things that were helpful in operating our hot tub. Seemed very knowledgeable and was pleasant. Only took him a half hour to complete the job. It was $180 for the first hour no matter how short of a time he was there, that s the only thing I wasn t crazy about but we knew it ahead of time.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Tracy N.
09/2019
5.0
Larry was professional and let me know all possible issues before he started work. He was able to repair our tub without any of those issues happening though and I'm thrilled to be able to use my soaking tub again!

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Jane P.
09/2019
5.0
Larry was very reliable, he scheduled the visit and arrived on time. He took care while in my home, finished the repair quickly and all is working now!

Rating CategoryRating out of 5
quality
5.0
value
3.5
responsiveness
5.0

Yes, I recommend this pro
$190

Jason B.
08/2019
0.5
When we first called he seemed a little short like we were bothering him, but I get it sometimes people have bad days especially in a service type of business but after every phone call being the same it seems just that is him. AFTER they came out to give me an estimate I was then told there was a $191.90 charge for the estimate and it would not be taken off the estimate if we did the work. They came out 4 separate times to fix the problem I called about and it's still not fixed. Now after spending almost $1,000,00 he;s telling me it's something different that he didn't see when he originally gave me the estimate even though that is what I called for in the first place and now this additional repair is going to be over $900.00 more. I stated if he did the estimate properly that I would have never fixed it for almost $2,000.00 he said well it wasn't like that when we were there, even though that was what I told him was wrong while describing what I wanted the estimate for. Then when I told him that he messed up and as a business owner he needs to correct this he said I'll do labor for free so instead of over $900 it would only be over $700, I told him unfortunately I can't afford and his response was well call me when you can and hung up.

Rating CategoryRating out of 5
quality
0.5
value
0.5
responsiveness
1.5

$97,980

Contact information

15 E Zoller Rd, East Brunswick, NJ 08816

www.hi-techspaservice.com

Service hours

Monday:
Closed
Tuesday:
Closed
Wednesday:
Closed
Thursday:
Closed
Friday:
Closed
Saturday:
Closed
Sunday:
Closed

Licensing

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

pool cleaning service

FAQ

Monday: Closed

Tuesday: Closed

Wednesday: Closed

Thursday: Closed

Friday: Closed

Saturday: Closed

Sunday: Closed

Hi-Tech Spa Service accepts the following forms of payment: CreditCard
No, Hi-Tech Spa Service does not offer free project estimates.
No, Hi-Tech Spa Service does not offer eco-friendly accreditations.
No, Hi-Tech Spa Service does not offer a senior discount.
No, Hi-Tech Spa Service does not offer emergency services.
Yes, Hi-Tech Spa Service offers warranties.

Contact information

15 E Zoller Rd, East Brunswick, NJ 08816

www.hi-techspaservice.com

Service hours

Monday:
Closed
Tuesday:
Closed
Wednesday:
Closed
Thursday:
Closed
Friday:
Closed
Saturday:
Closed
Sunday:
Closed