Hi-TECH SPA SERVICE is owned by John Romano who has over a decade of experience. John is your answer to all your service and repair needs. I service and repair spas, hot tubs and whirlpool baths. I pride myself on quick response times and warranty ALL of my work. Hi-Tech Spa Service is authorized to perform warranty work on over 25 different brands.
With Years of Experience
To Serve You Better
We Provide ALL Service and Repair Needs
for your Spa, Hot Tub or Whirlpool Bath
From Openings and Closings
To Monthly Maintenance and Repairs
We also sell spa covers and specialize in
Spa Inspections for New Home Purchases
Let Us Do The Work So YOU Can Just ENJOY !!!!
worked around my time frame will keep them on for future use
Rating Category
Rating out of 5
quality
4.0
value
3.0
responsiveness
4.0
Yes, I recommend this pro
$700
mike b.
05/2015
3.0
Got my Spa working but @ 15 minutes after it gets to set temperature, the temp on the control board goes to 108 degrees and trips the breaker, so the spa cannot be used. The lights, radio, and TV now don't work. I will give them another call to try to fix the problem. The last trip cost me over $230 for mostly the technician on the phone with technical support. I don't know if it will cost anymore if it does i will not likely use them again. Like I said I will call them again and will see if they will fix the problem. I will post an update in the future.i will add that they were very nice.
Rating Category
Rating out of 5
quality
3.0
value
2.0
responsiveness
4.0
Yes, I recommend this pro
Lionel D.
05/2015
3.0
That it was not a bad experience but should always give it the college try before you call someone
Rating Category
Rating out of 5
quality
3.0
value
3.0
responsiveness
3.0
Yes, I recommend this pro
Matt S.
04/2015
5.0
They were here on time, did the work in 40 minutes, very professional, hot tub in perfect condition. I would recommend them to anyone, and I will continue to use them if I need more repairs.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$783
anthony d.
03/2015
5.0
Professional
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Kevin T.
02/2015
5.0
They were prompt and courteous. Their work was very professional.
Rating Category
Rating out of 5
quality
5.0
value
4.0
responsiveness
5.0
Yes, I recommend this pro
rick r.
02/2015
5.0
LARRY FROM HI-TECH WAS FRIENDLY AND PROFESSIONAL. HE WAS ABLE TO FIND A PROBLEM THAT THE PAST SERVICE PERSON HAD MISDIAGNOSISED AND I AM VERY SATIFISED WITH THE SERVICE. I DEFINITELY WILL HIRE THEM IF I HAVE A FUTURE PROBLEM WITH OUR SPA.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$150
Todd H.
01/2015
4.0
.
Rating Category
Rating out of 5
quality
5.0
value
3.0
responsiveness
5.0
Yes, I recommend this pro
Mitchell S.
12/2014
3.5
Very nice guys, showed up quickly and got job done. I thought they were very expensive , $180 each time just to show up + labor and parts.
Rating Category
Rating out of 5
quality
4.5
value
2.0
responsiveness
3.5
Yes, I recommend this pro
$700
Earl L.
11/2014
5.0
They were punctual, courteous and professional, would recommend
Rating Category
Rating out of 5
quality
5.0
value
4.0
responsiveness
5.0
Yes, I recommend this pro
sukhbir s.
11/2014
5.0
He is quite responsive - came on time and fixed the problem
Rating Category
Rating out of 5
quality
5.0
value
4.0
responsiveness
5.0
Yes, I recommend this pro
Susan G.
09/2014
4.0
So far so good for the first visit. Personable and knowledgeable hope it continues in a monthly basis. We will see
Rating Category
Rating out of 5
quality
4.0
value
4.5
responsiveness
4.0
Yes, I recommend this pro
Matthew S.
05/2014
0.5
He took two weeks to come out but it is the busy season. I had acquired the parts to fix the tub and he seemed upset that he could not sell me the parts as well His demeanor is surly, aggressive and snotty. his work was extremely sloppy he had pvc cement everywhere; I asked him to inspec the tub to see if there were other problem areas other than I indentified and he refused. I would never hire him again.
Rating Category
Rating out of 5
quality
0.5
value
0.5
responsiveness
0.5
$155
Alexander T.
04/2014
5.0
Professional, punctual, knowledgeable, courteous. And a nice guy to boot.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
4.0
Yes, I recommend this pro
Mark D.
04/2014
1.5
larry made the repairs needed and after spending $2300.00, there was an issue two months later. when he was informed of the issue he wanted $165.00 to come back out to the house. he arrived to make the repair free but had a terrible attitude problem and rushed through to leave quickly, causing damage to the outer wood of the tub. he also had a second issue to repair and ignored the problem before running out, a real people person, no people skills what so ever. when you receive a $2300.00 repair at least try to be some what cordial.
Rating Category
Rating out of 5
quality
2.0
value
1.0
responsiveness
0.5
$905
debbie g.
03/2014
5.0
They were excellent and really knew how to clean and service our hot tub. I was very impressed.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
mike l.
02/2014
4.0
Came a long way when no one else would work in the frigid weather. Long delay between initial and final visit. Jets replaced, but not working 100% and heater not right now.
Rating Category
Rating out of 5
quality
3.5
value
3.0
responsiveness
4.0
Yes, I recommend this pro
$845
rich t.
01/2014
4.5
Technician was on time, completed the job very quickly, and was very friendly- he did not seem to mind being out in the cold& snow, on New Year's Eve, fixing my hot tub! He replaced the pump, but later on when I got in, I noticed that the new pump is not nearly as strong as the old one. I will contact him to see if there is a remedy.
Rating Category
Rating out of 5
quality
4.5
value
3.5
responsiveness
5.0
Yes, I recommend this pro
$375
Anthony A.
12/2013
3.0
Made trip from jersey to SI was priced very hi on parts & labor
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
pool cleaning service
FAQ
Monday: Closed
Tuesday: Closed
Wednesday: Closed
Thursday: Closed
Friday: Closed
Saturday: Closed
Sunday: Closed
Hi-Tech Spa Service accepts the following forms of payment: CreditCard
No, Hi-Tech Spa Service does not offer free project estimates.
No, Hi-Tech Spa Service does not offer eco-friendly accreditations.
No, Hi-Tech Spa Service does not offer a senior discount.
No, Hi-Tech Spa Service does not offer emergency services.