Get matched with top house leveling pros in Hancock, NH

"Everything went very well. Josh, Dave and Tommy were very professional, efficient, and always willing to answer any questions I had. I can't recommend them highly enough."

"I strongly caution anyone considering doing business with this company. I gave them a deposit of $4,428.65, and when I canceled a week later they kept almost $900 of it even though my service was not for another 6 weeks. You do sign a very simple, clearly stated document that says, “Should you cancel beyond three business days, you understand your deposit is non-refundable. Northern Basements may choose to refund depending on cancellation circumstances.” I fully acknowledge that I canceled a few days outside that window, but I hoped an honest company that cares about customers and referrals would choose to provide a full refund. I am a sucker for hoping that. They chose to risk my impression, referral and review for $885.53. If nothing else comes out of this, I hope everyone reading at least goes in knowing that this statement on their contract is a real threat and your deposit is hostage. Even Airbnb’s offer full refunds on deposits within just a few days of people’s arrival date. 3 days to cancel with service not scheduled for 6 weeks out, “C’mon man.” No materials were used. No service workers’ time was taken. The manager justified the 20% withholding as credit card fees, restocking fees, time and resources for the estimate, and administrative fees. I wholly accepted responsibility for the credit card fees and time of Paul, the gentleman who performed the assessment, and I offered to settle at 10%. I still believe any reputable company would have provided a full refund at this point in a project, or at most deduct the credit card fees, because nothing more went into this beyond what would have normally been a free estimate. The further arguments the manager made for the additional fees were the scheduling of their team and allocation of materials for my project. Complete nonsense, especially when the project was not set for 6 weeks away. Because they had my deposit hostage, they had control of how much they decided they wanted to keep, it was completely arbitrary, and they kept almost $900 of my money without providing anything. If they wanted to cover their credit card transaction fees, fine, at most 6%, but the rest is absolute robbery. The only solace I can find in this loss of almost $900 now is that I didn’t spend another $13,000 with them. I tried to call Paul after speaking with the manager to ask if he could do me a favor and try to reason with the manager on my behalf because he seemed like a nice enough guy. No answer. No call back. I will never seek out this company’s services again and I will actively discourage others from doing so but, based on my experience, I expect they really don’t care."

"They did a fantastic job! We have had driving rain since the installation and our basement is bone dry. They came on time, were very polite and I'm very happy with the fast train system they installed."

"????? If I could give zero stars, I would Hiring this contractor was a nightmare from start to finish. The bathroom they delivered is so poorly done that I feel like I need to redo it entirely. They rely on subpar subcontractors with no professionalism or craftsmanship. ? Overpromise and underdeliver: I had to stay on top of every detail myself, doing the job the contractor was hired to manage. ? Unreliable: Never kept appointments or confirmed schedules. The only time they showed up on time was to collect payment. ? Unsafe practices: At one point, a subcontractor was cutting concrete inside the bathroom with a gas?powered tool, filling my entire home with smoke. I had to intervene to stop it and argue just to get basic protections like tarps in place. ? Poor management: Subcontractors openly complained about not being paid, and I even had to send one home myself because of unacceptable behavior. ? End result: Substandard work that does not reflect the money spent. Save yourself "

"We had a new roof put on our mobile home. The fair price quoted fit into our budget and the work performed was excellent. The crew was on time, the roof was replaced quickly and the clean up was very good. Shawn provided me with the information I needed to apply for the "Roofs For Troops" veterans discount. I would highly recommend Pyramid Roofing "

"Rene is the best! We reached out to Rene about structural issues on our old home. He responded promptly and scheduled a visit within a few days. He knew just what to do to address some sagging floors and areas of the house that weren't correctly supported. He did all the work himself (he sometimes has his son work with him). I have no idea how he was able to complete all the work on his own, especially pouring new concrete footings in a very small crawl space! He is a machine!!! He is meticulous in his work and really goes above and beyond. He left our basement cleaner than when he started!!! He’s a super nice man and it was a pleasure having him work on our house."

"as advertised"

"Lenny and Lisa are great. During the demolition phase, Lenny took great care to cover our hardwood floors and cleaned thoroughly while removing the countertops and backsplash which really helped to keep the dust level down. Lisa recommended vendors for our granite, tile backsplash and sink - they were all so helpful. We have never done a kitchen renovation before and were a little anxious about the process and making choices. Lenny allayed our fears and was spot on with suggestions. Lisa was always available for communication and answering questions. The sub-contractors were all excellent, personable and professional. The whole job was finished ahead of schedule which allowed for our 18 month old granddaughter to come for an earlier visit! Overall we are thrilled with the outcome and will definitely use Apple Wood for future projects!"

"Avalon was GREAT! He was easy to work with, reliable and responsive . His craftsmanship was first rate and he stayed on schedule, which was essential to our project due to an upcoming wedding reception. He communicated clearly and frequently, and he left the work area far cleaner than found it. He is a rare gem. We are so pleased to have found him."