Northern Plains Plumbing Heating & Air
Northern Plains Plumbing Heating & Air
Northern Plains Plumbing Heating & Air offers Bismarck, N Dak. area clients quality professional heating, air conditioning, plumbing, design, excavating, and drilling services. Working with residential and commercial customers, our designers and installers have earned a sterling reputation based on years of distinguished service and craftsmanship. Why are you paying those high heating and cooling bills when an efficient and environmentally friendly way to heat and cool your home is right under your feet? A geothermal pump taps into the earth’s constant temperature of 55 degrees to heat and cool your home. If you want to save significantly on your heating and cooling costs, then you should give the experts at Northern Plains Plumbing Heating & Air a call. Our wide range of services includes: • Air conditioning & heating • Boilers • Water heaters • Installation & repair • Bathroom & kitchen design & installation • Emergency plumbing service We work directly with you throughout each stage of the design and installation process to ensure that the project conforms to your exact specifications and our high standards of excellence. Emergency services are available. Give us a call today for more information or to schedule an estimate!
"If I could give them 0 stars I would. I’m not someone who writes reviews but I am making a point to post this. We have purchased a water heater, new AC, and almost purchased a furnace from them all in the last 3 years. I now question whether or not we actually needed to replace our water heater and AC, because they heavily pitched us on just buying a new one at the time and we trusted them. When our furnace stopped working, we called them yet again and their tech came out and spent a couple hours trying to fix the problem before deciding we needed a new motherboard. He contacted “his reps” and we waited for a week and a half for “his reps” to ultimately send the wrong part. No one realized this and the tech came out and worked on putting the wrong motherboard in for a few hours. When the tech eventually figured out it was the wrong part, he contacted “his rep” and they said they can’t get our motherboard anymore and we would have to buy a whole new furnace. By this point, we were without heat for 2+ weeks in mid to late October. Then the sales guy calls me to pitch me his quotes on a new furnace and talks down to me because I’m a woman, telling me I should speak with my husband. Disgusting. He gives me a quote that is about $1500 higher than the other company we ultimately went with. Fast forward to now and this company has the guts to send us a bill for $500. For what? The tech literally did nothing the entire time he was here. We are happy to pay for his time for the initial visit when we didn’t know what was wrong, but it’s not our fault their “rep” sent the wrong part and sent their tech on a wild goose chase for 3+ hours. Send the bill to their rep or eat the cost. If the rep had told them they couldn’t get the part in the first place, it would have been over with right there. When my husband called to argue, the sales guy acted like he was doing us a favor by somehow sending us a bill for only $500. What? Absolutely sleazy sales techniques. I have already told multiple people never to work with this company and plan to tell everyone who will listen never to work with them. This is NOT how you treat people, especially good customers who have already purchased an AC and water heater through you. Shame on you."
McLauryn A on January 2025
Northern Plains Plumbing Heating & Air offers Bismarck, N Dak. area clients quality professional heating, air conditioning, plumbing, design, excavating, and drilling services. Working with residential and commercial customers, our designers and installers have earned a sterling reputation based on years of distinguished service and craftsmanship. Why are you paying those high heating and cooling bills when an efficient and environmentally friendly way to heat and cool your home is right under your feet? A geothermal pump taps into the earth’s constant temperature of 55 degrees to heat and cool your home. If you want to save significantly on your heating and cooling costs, then you should give the experts at Northern Plains Plumbing Heating & Air a call. Our wide range of services includes: • Air conditioning & heating • Boilers • Water heaters • Installation & repair • Bathroom & kitchen design & installation • Emergency plumbing service We work directly with you throughout each stage of the design and installation process to ensure that the project conforms to your exact specifications and our high standards of excellence. Emergency services are available. Give us a call today for more information or to schedule an estimate!
"If I could give them 0 stars I would. I’m not someone who writes reviews but I am making a point to post this. We have purchased a water heater, new AC, and almost purchased a furnace from them all in the last 3 years. I now question whether or not we actually needed to replace our water heater and AC, because they heavily pitched us on just buying a new one at the time and we trusted them. When our furnace stopped working, we called them yet again and their tech came out and spent a couple hours trying to fix the problem before deciding we needed a new motherboard. He contacted “his reps” and we waited for a week and a half for “his reps” to ultimately send the wrong part. No one realized this and the tech came out and worked on putting the wrong motherboard in for a few hours. When the tech eventually figured out it was the wrong part, he contacted “his rep” and they said they can’t get our motherboard anymore and we would have to buy a whole new furnace. By this point, we were without heat for 2+ weeks in mid to late October. Then the sales guy calls me to pitch me his quotes on a new furnace and talks down to me because I’m a woman, telling me I should speak with my husband. Disgusting. He gives me a quote that is about $1500 higher than the other company we ultimately went with. Fast forward to now and this company has the guts to send us a bill for $500. For what? The tech literally did nothing the entire time he was here. We are happy to pay for his time for the initial visit when we didn’t know what was wrong, but it’s not our fault their “rep” sent the wrong part and sent their tech on a wild goose chase for 3+ hours. Send the bill to their rep or eat the cost. If the rep had told them they couldn’t get the part in the first place, it would have been over with right there. When my husband called to argue, the sales guy acted like he was doing us a favor by somehow sending us a bill for only $500. What? Absolutely sleazy sales techniques. I have already told multiple people never to work with this company and plan to tell everyone who will listen never to work with them. This is NOT how you treat people, especially good customers who have already purchased an AC and water heater through you. Shame on you."
McLauryn A on January 2025
