It took them over four weeks to fix the water damage at my place, and they missed several small things like putting the sprinkler cover back on, door stops, and cleaning up. They hired additional contractors who broke rules and were not monitored. During the project, they didn't cover anything, so all my things got covered in dust and debris. They left a sticky note apologizing but never apologized in person for the damage they caused. They damaged my trash can, left dents in the walls, missed several spots of paint, left small holes in the walls, and scratches. They barely cleaned up after the job was done. Overall, they were unprofessional, had poor communication, and did very little to make up for it. If you have another option, I would highly recommend it.
Enter a zip code and get matched to businesses near you.
SERVPRO
Recovery Service - Earthquake Damage, Acoustic Ceiling Tiles - Install - For Business, Acoustic Ceiling Tiles - Install, Garage - Remodel, Toxicity and Mold - Removal, Indoor Air Quality Testing, Dry-rot, Water or Pest Damage - Major Repair, Major Renovation - Multiple Rooms - For Business, Remodel to Accommodate a Disability - For Business, Remodel to Accommodate a Disability, Disability Retrofit, Toxicity and Mold - Removal - For Business, Mold & Toxic Material Test, Mold & Toxic Material Test - For Business, Addition to Existing Structure - Build, Recovery Service - Water Removal, Major Home Repairs (General Contractor), Recovery Service - Fire or Smoke Damage, Major Renovation - Multiple Rooms, Recovery Service - Storm or Wind Damage
Reviews
Showing 1-5 of 5 reviews
unknown
It wen't great. He was very professional and you could tell he had been working in this area for a long time. <br />
The gentleman who did the estimate was courteous and very knowledgeable regarding the carpet cleaning as well as answering all my question. That's part of the reason I chose this company. They might have been a tad pricier than the two other estimates I got, but he seemed to know more about the process than the other two companies. The two young men who did the cleaning were on time, polite, and thorough. And to impress me even more, the office lady, Polly, called me early in the afternoon to tell me the truck might not have been working properly enough to suck all the water out so she asked if the guys could come back to do more water extraction. The company didn't HAVE to do that; they could have left it as is and it would have just taken a bit longer to dry. I would DEFINITELY use this company again and recommend them to others. They did a FANTASTIC job!! <br /> <br />
They did an excellent job. The supervisors would come in a couple times a day to make sure everything was right.
Licensing
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.