Royal Pool Service & More, LLC

Pam was very easy to work with, if I had a question she was very Prompt getting back to me. They did a great job, my pool looks like a new one! Thanks!

First class service all the way around. They did an awesome job replacing the original liner from my 10yr old pool. My pool has never looked better, I've gotten tons of complements from friends and family. The was one minor hiccup with a scheduled follow up, but I called Pam and she took care of it IMMEDIATELY! This is how service is supposed to be. We are very careful when recommending contractors to friends but I would have no problem recommending Royal Pool Service. I only wish they were closer to Wesley Chapel so I could hire them to do my pool service as well!

Great business. Very good communication and work is excellent!

They got the job done. Did not communicate when delays in the work occurred. Project took about an hour total to accomplish which I felt was a lot less time than anyone expected. The materials used to do the repair could not have cost more than $75. I also thought a water truck would be brought in to refill my pool but that want the case. So I do not see how they can justify an almost $1000 fee. I know this was the estimate that was given but that was before you truly knew what the project entailed and you should have adjusted your fee accordingly.

Overall very happy with their work. Would recommend. My only contention is that they could've done a better job keeping me updated with unexpected schedule changes. For instance, after I paid the initial deposit for the work to start I didn't hear anything for two days. Finally I got in touch with them via text and they updated me on why there was a delay and the new start date. Same thing happened after the work started when the repair guy started work on time, then needed to "come back tomorrow to finish". Didn't;t hear from him the next day, texted the company to find out if/when he was coming, then was updated on schedule changes. It was only a day or two delay, but I felt like I shouldn't have to chase them down to figure out what is going on. A simple e-mail, text, phone call or whatever would have been more professional and helpful. Other than that, the work was done well and the pool is fixed for about 30% less than the other quotes that I got for the same work.

got the early installation I asked for good feedback about my concerns expensive considering the actual time and labor spent on my project overall happy at this point

Nothing

Prompt and courteous. We will use them again!

Very prompt and thorough

Patrick was prompt and friendly, explaining the chemicals I needed and making recommendations for the future.

BILLY CORNELL, THE INSTALLER DID A GREAT JOB. HE IS A GREAT ASSET FOR ROYAL POOL SERVICE!

Very good job. Job was done quickly and professionally. Our pool looks great.

The installation was right when they had setup and went very fast

Highly recommended. Did a beautiful job with new pool liner on my in ground pool. More importantly they communicated throughout the job. They are a family run business who appreciate that their company and quality must go hand in hand. Hire them, don t think twice. I will only have them doing any jobs needed in my pool going forward.

They did an amazing job on our pool! Would recommend them to anyone needing work done.

Did a wonderful job installing new liner! Prompt in scheduling and professional.

they actualy know what they are doing

they keep me inform with the progress of the work,which to me is very important.It was easy to contract them for questions.I was in pressed on the quality of work and friendly.I would highly recomment the pool service.

Installed my pool liner when they said they would! Kept in touch throughout the process! Definitely recommend!

Everything was great!!!

They were fast with getting back to me and had the job scheduled and done in record time. They were awesome! I would recommend Royal Pool Service in a heartbeat.

They were on time and did a great job.

Very professional and communicated with very well. Was on time and did a great job. Very satisfied.