A Step Above Handyman Services LLC

Roofing, Handyman Services, Gutter Cleaning,

This pro has maintained an average of 4.5+ stars throughout their time with Angi.

About us

We are a small family business that specializes in all phases of construction and remodeling. Looking for reliable home services? Look no further! A Step Above Handyman Services LLC is a small family business specializing in construction and remodeling. With expertise in all phases of the process, we're here to make your home projects a breeze. Contact us today!

Business highlights

24 years of trusted experience
Family Owned & Operated
Emergency Services Offered

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

Check

Our Recent Projects

Reviews

4.6256 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
78%
4
7%
3
4%
2
3%
1
8%


Rating CategoryRating out of 5
quality
4.5
value
4.5
professionalism
4.5
responsiveness
4.6
punctuality
4.6

Filter reviews by category

Showing 51-75 of 256 reviews

Debbie B.
06/2024
5.0
handyman service, roofing, decks, gutter cleaning, chimney repair, deck cleaning, pressure washing, house painters, interior painters, doors
  + 8 more
It went well because Mr Howard was well organized, kept us informed and stayed in close contact with his crew. We liked that he made detailed contracts with there being three payments. His crew was punctual, courteous and respectful of our home. They cleaned the job site daily. They kept us up to date on their status and answered our questions readily. I have already recommended this business to a friend.
Description of Work: rebuilt, exterior chimney, install two screen doors, pressure wash and gutter, cleaned her home, fixed decking boards, roof repair interior painting painted the exterior home siding repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$35,000

jennifer M.
06/2024
5.0
handyman service
  + -1 more
Very professional and respectful. Reasonably priced for the work that was done. I would definitely recommend.
Description of Work: Walls that needed painted and Flooring that needed to be put in.
Rating CategoryRating out of 5
Yes, I recommend this pro

Debbie B.
06/2024
5.0
handyman service, roofing, interior painters, decks, gutter cleaning, chimney repair, deck cleaning, pressure washing, house painters, doors
  + 8 more
Mr. Howard responded quickly to my request regarding sudden water stains above fireplaces on two floors. They came out and did a temporary roof repair between storms until storms cleared enough for permanant repair. He even called me at 9 pm on a Friday night during a particularly bad rain storm to cofirm the temp work was effective. It was very effective. Roof damage was repaired, damage to a wood chimney extending up three floors was repaired. We ended up with a full exterior refresh and our house looks great. Work crews showed up when expected. Site was left clean daily. Crew was efficient, polite, respectful of our home and friendly. They asked on a daily basis if we were happy with the work done and quickly responded to our questions and concerns. We would hire them again.
Description of Work: fixed the wood siding around her home pressure washed and cleaned out gutters painted the entire home replaced two screen doors rebuilt, her fireplace the exterior of home fixed her deck stained her deck, walkway, and staircases fixed and painted interior walls

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$35,000

rose P.
06/2024
5.0
electrician, handyman service
  + 0 more
It went very well. Very professional and knowledgeable. Will contact them for any other services needed.
Description of Work: Electrical work and installing window unit unit air conditioner

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Amit C.
06/2024
5.0
remodeling, roofing
  + 0 more
It went very well. A Step Above Handyman Services responded quickly, provided a quote and started the work within a few days an completed the work in 2 days. Overall, the quality of work looks very good. Highly recommended
Description of Work: Tore off existing roof replaced all plywood, new metal roof, enclosed part of his garage

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

lynn H.
06/2024
5.0
home remodeling, drywall
  + 0 more
Very pleased. This was a Tough job since previous owners of the home did a poor job. They recognized the issues and addressed them professionally.
Description of Work: changed out main entry door to home took out of the bidet toilet and reposition regular toilet replaced hardwood flooring
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from A Step Above Handyman Services LLC
Thank you so much

shirley B.
05/2024
5.0
home remodeling, plumbing, remodeling
  + 1 more
Love my new bathroom would highly recommend this company for any of your remodeling you need done Very professional work was done in a timely matter. We'll use this company again.For anything else I need done
Description of Work: Bathroom remodel
Rating CategoryRating out of 5
Yes, I recommend this pro

cathy T.
05/2024
5.0
roofing
  + -1 more
Mathew and Edward have taken great care of my grandmother's roof. Highly professional and knowledgeable men that understood the sentimental attachments that my family has toward her house. They cleaned up after themselves and gave great advice on what needed to be done. Mathew keep me up to date through the whole process and answered all my concerns and questions. GREAT COMPANY. I will have them continue to do more work on my grandmother's house.
Description of Work: roofing
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from A Step Above Handyman Services LLC
Thank you so much once again and it was a pleasure to meet you

lisa E.
05/2024
5.0
handyman service, remodeling, roofing, gutter repair
  + 2 more
Very well, workers and owner of company were very polite, came to work when told they were coming. They kept us informed on everything that was being done and when the job would be completed. When job was completed, site was cleaned up and taken off, no trash left behind. Very pleased with this company.
Description of Work: New metal roof, new facial boards, all around metal flashing new gutters

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$9,000

Juan C R.
05/2024
5.0
handyman service
  + -1 more
I was looking for someone to do some small projects after buying a small cabin. I live in Florida and used Angi to find a handyman that can do the projects in a short period of time. I called A Step Above Handyman and spoke to Howard. I told him what I was looking for and the next day he and his team looked at the cabin gave me quote and started working that same day.
Description of Work: I started needing the new soffit and facia installed, then relocated the front door to another location of the cabin, level and install new Vinyl flooring and remove and replace new deck boards. They have done such a good job, I am having them paint the cabin as well.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from A Step Above Handyman Services LLC
Thank you so much for having us do your projects and look forward to doing more work for you in the future

Alison T.
05/2024
5.0
handyman service, gutter cleaning
  + 0 more
They always come either the day I call or within a few days. Always do a great job & are very neat. They have been doing my gutter cleaning for several years. Highly Recommend!
Description of Work: gutter cleaning
Rating CategoryRating out of 5
Yes, I recommend this pro

Ros H.
04/2024
5.0
handyman service
  + -1 more
Professional and prompt service, good communication before and during job, nice work.
Description of Work: fix gutters and fascia boards
Rating CategoryRating out of 5
Yes, I recommend this pro

john N.
04/2024
5.0
handyman service, gutter cleaning
  + 0 more
Very happy with the service. The worker was on time, courteous and went above and beyond my expectation. Price was fair and I will definitely use their service again.
Description of Work: gutter cleaning
Rating CategoryRating out of 5
Yes, I recommend this pro

nancy P.
04/2024
5.0
handyman service, plumbing
  + 0 more
Very professional and we were very impressed with the work done quickly and Edward was awesome. Matt Sr communicated with us from our first call to the completion of the project. We will definitely call them for more projects.
Description of Work: Install a new bathroom vanity, install the washer machine hook up and fix the toilet plumbing

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Michael F.
04/2024
5.0
remodeling
  + -1 more
communicated well, did a thorough risk assessment made me aware of some critical areas. Job finished early.
Description of Work: sub flooring and new LVP waterproof flooring
Rating CategoryRating out of 5
Yes, I recommend this pro

Tresa J.
04/2024
1.0
contractors
  + -1 more
Had him install our floor, we have places where it’s falling apart and buckling we paid 16,000.00 for a vinyl floor we thought was engineered wood. Highly disappointed and taking him to court We found him on Angie’s list but I don’t think he claimed the job on this site with Angie
Description of Work: New floor to replace old one

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
3.0
responsiveness
3.0
punctuality
4.0

$16,000

Response from A Step Above Handyman Services LLC
I am sorry that you feel that I am doing you wrong I have many times expressed to you that I am more then willing to fix the flooring that is messed up the flooring was not put in wrong it is a problem with the manufacturer and I have tried to fix it but you know want to totally different type of flooring from what you have originally picked there is six spot in the flooring that is messed up and I will replace that I even said I would redo one whole room in your home that only six pieces are messed up but I am sorry you choose that flooring and I have tried to fix the messed up spots and still will if you would allow us to

Robert A.
04/2024
5.0
handyman service, decks
  + 0 more
Good value, efficient, timely. Came out as they said, consistent work on time and under budget.
Description of Work: Deck construction

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from A Step Above Handyman Services LLC
Thank you so much

Curtis B.
04/2024
5.0
remodeling, roofing, decks
  + 1 more
I called Mr. Howard and for the jump very respectful well spoken. Immediately knew they was right for the job by the knowledge he had when it came to doing the deck porch and roof. His workers where kind and well mannered and actually cleaned behind themselves. I don't think I had any complaints to even complain about when the job was finished. Great company great workers great experience. I already have another remodel planned and I will definitely be giving A Step Above and Mr. Howard another call.
Description of Work: built a deck with a covered roof and screened in porch

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$9,800

janet P.
04/2024
5.0
handyman service, siding
  + 0 more
Service was very quick and efficient, someone was at my house within minutes after my call. A piece of siding had blown off of my house during a storm and I needed it reattached ASAP. The repairman was pleasant and polite. Cost was reasonable. My interactions with Matthew Howard Sr were professional and courteous. I plan to hire him for all of my future handyman needs.
Description of Work: siding repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from A Step Above Handyman Services LLC
Thank you so much

Melita M.
03/2024
5.0
electrician, handyman service, plumbing
  + 1 more
Step above staff were very helpful and professional. Will definitely call them for other jobs I need done.
Description of Work: Handyman Services, Plumbing, Electrical

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$375

Response from A Step Above Handyman Services LLC
Thank you so much

Brian H.
03/2024
5.0
handyman service, plumbing, drain pipe
  + 1 more
Outstanding service and quick service! Will be hiring again!
Description of Work: Replace plumbing under kitchen sink
Rating CategoryRating out of 5
Yes, I recommend this pro

Genna G.
03/2024
5.0
remodeling, flooring contractor, hardwood floor, home remodeling, interior painters
  + 3 more
Very professional. Communicated everything along the way. I even wanted to add some changes and Matt Sr. made it happen without flaw or issue. Very pleased with the work done. Look forward to hiring them again on my next projects.
Description of Work: bathroom remodel and LVP flooring throughout the home
Rating CategoryRating out of 5
Yes, I recommend this pro

Sarah H.
02/2024
5.0
handyman service, gutter repair
  + 0 more
A Step Above is truly a step above. They are amazing! The work got done quickly and professionally! They were also amazing with my animals! All 4 guys met with my dogs, putting them at ease. I'm already planning my next project with them!
Description of Work: Tore down brick wall framed up porch roof repair Matthew

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,500

Response from A Step Above Handyman Services LLC
Thank you so much for having us out there. Can’t wait to see you and the dogs and the family again.

Terri G.
02/2024
5.0
handyman service
  + -1 more
Although backordered tile was an issue, the job was completed satisfactorily. Mr. Howard was great to follow up and check on the progress of the project. He was very concerned about cleaning the areas worked on and pleasant to deal with.
Description of Work: tile flooring in two bathrooms i stall two toilets

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Response from A Step Above Handyman Services LLC
Thank you so much. It was a pleasure meeting you if you ever need anything again, feel free to reach out and we will take care of you.

Danny P.
02/2024
5.0
handyman service
  + -1 more
Everything went very well. Guys were very courteous and the work was completed to my satisfaction
Description of Work: Handyman Services

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Response from A Step Above Handyman Services LLC
Thank you so much we hope to here from you in the future when you need your other projects taken care of

Contact information

Located in Morganton, Morganton, NC 28655


Service hours

Sunday:
9:00 AM - 5:00 PM
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
9:00 AM - 5:00 PM

Licensing

No License Required for Trade
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Roofing,
Handyman Services,
Gutter Cleaning,
General Remodeling,
Gutters,
Decks and Porches,
Kitchen and Bath Remodeling,
Plumbing,
Chimney Repair,
Flooring Sales and Installation,
Doors,
Interior Painting

FAQ

A Step Above Handyman Services LLC is currently rated 4.6 overall out of 5.

Sunday: 9:00 AM - 5:00 PM

Monday: 9:00 AM - 5:00 PM

Tuesday: 9:00 AM - 5:00 PM

Wednesday: 9:00 AM - 5:00 PM

Thursday: 9:00 AM - 5:00 PM

Friday: 9:00 AM - 5:00 PM

Saturday: 9:00 AM - 5:00 PM

A Step Above Handyman Services LLC accepts the following forms of payment: Check
Yes, A Step Above Handyman Services LLC offers free project estimates.
No, A Step Above Handyman Services LLC does not offer eco-friendly accreditations.
No, A Step Above Handyman Services LLC does not offer a senior discount.
Yes, A Step Above Handyman Services LLC offers emergency services.
Yes, A Step Above Handyman Services LLC offers warranties.

Contact information

Located in Morganton, Morganton, NC 28655


Service hours

Sunday:
9:00 AM - 5:00 PM
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
9:00 AM - 5:00 PM