To review how this all started: I purchased a deal on Angie's list for 100.00 worth of electrical service for 50.00. I needed to have a breaker replaced. I provided the breaker myself. All they had to do was install it.. Clearly less than 15 minutes of work. During the breaker installation the electrician they sent out told me that my service box was in need of replacement and it would cost 2800.00. In addition to the 50.00 I had already paid.. for the 100.00 worth of services, I was also charged an additional 99.00! When I reviewed the situation on here I received a phone call and an apology. Jesse the owner discounted to charge to 50.00, and offered to give me a very good price on replacing my service box, and would I please amend the review. I did as he asked because I was appreciative of the fact that he apologized and did what I felt was the right thing.... or so I thought. After sending me a proposal to replace the service box, I accepted and also met with him in person. He told me that I would be contacted this week (the week of Jan. 13) to schedule the job and get it done. I never heard from Jesse. I texted him to no avail. I called and left a voicemail, again to no avail. I then sent him an email and a while later he called me. He informed me that he could not give me any date as to when he could do the job. He said he had to fire his electrician and so he was suspending all service work. Funny when someone give you the impression that he has a staff of electricians working for them and it turns out that it's only one guy. While there is nothing wrong with that, it's certainly not right to give people the impression that you are bigger than you really are. In any event, I was given a proposal, I accepted the proposal and I was told when he would schedule the job, and then I was never contacted again. I had to chase him down to get any sort of response. I told Jesse that I understood his dilemma of not having anyone other than himself to do the job. I asked him when he thought he could get to my job and he said he did not have a time frame he could give me. He said he needed to hire someone, train them, and then figure out when he could do it. I then asked him if he thought that would be a few weeks, months???? He decided the best way to deal with this was to yell at me and tell me he could not give me a time frame. I am in the midst of trying to sell my house and need the box replaced. His lack of courtesy and professionalism has put me in a tough spot. I told him that how we handled this issue was wrong and that I was going to write a review about it. His comment was that I was trying to blackmail him into getting my way out of this situation. As I recall, HE provided me with a proposal which I accepted. HE provided me with a time frame in which the job was to be scheduled, which I accepted. HE never contacted me back, HE never delivered on his obligation, and yet he feels that by reviewing what he did is blackmail. In my opinion, Jesse of Divine Electric may very well have good intentions. I was willing to work with him to come up with something that could work for both of us and yet he chose to discard his obligation and his agreement. BUYER BEWARE. I know that by reading many reviews on here that many customers were happy with their work. I guess I was the "lucky" one to get them when they decided to be less than professional. I am very skeptical about the big deal on here anymore. Seems to me that some of them are simply an invitation to get our business and then manipulate what the cost of the job will be. My suggestion is when there is a special deal on here, call the company and get a price BEFORE you buy their big deal so you know it's legit. The response from Divine Electric is at EVERY level a bald face lie. Beware when you deal with him Look at other reviews and you will consistently see the same excuse from him. He was so busy.. and people got upset with his inability to fit them into their schedule.. etc etc etc. ANYONE who wishes to see actual emails and text messages between he and I need only contact me at my email address:
[email protected]. He is living proof that no only is he incompetent, he is a complete and total fraud. I can prove everything I have posted. I would challenge him to do the same. THIS IS AN UPDATE TO THE "PROVDER'S" RESPONSE I do not wish to make this longer than it already is but people need to know who they are dealing with and they need to know that Jesse, the owner of Divine Electric is an absolute LIAR. When CHRIS originally came out to install a breaker.. which is how all of this started, he quoted me a price of 2800.00 to replace my exterior service panel. I told him that was alot of money, he then says to me " don't tell my boss but you can get it done cheaper by someone else". He then proceeds to give me his personal number and tells me that once he takes his test to get his own license that he will be glad to do it for me cheaper. This did not set will with me as I have owned several businesses and I look at this type of thing as no better than stealing. If you read my amended review AFTER the first incident of the pricing disparity of the service panel and what I felt was an over-charge for simply putting in a breaker, I sincerely felt that Jesse agreeing to discount his charge on replacing the breaker and offering to quote me.. in his words,,, " a killer price" for a replacement service panel, was a professional and right thing to do. I received an text message from Jesse 4-5 days after our conversation and after I had amended the review, where he quoted 975.00 for the replacement panel. I asked him to send me a real proposal in email. He sends me the proposal and then tells me that there will also be charges for inspection, havign Duke power turn the power off and back on, etc. I asked what that would amount to and I was told 250.00 dollars, in addition to the 975.00. I told him I was out of town and would get back wth him in a few days which I did. I contacted him when I got back in town, told him to schedule the job, but i also wanted to meet with him in person to discuss a matter with him that I felt was better done face to face. We met on Janueary 7th at 11 a.m at Panera Bread at the Arboretum Shopping Center. It was at that time I told him about his employee Chris and how he was offering to work on the side as well as the "don't tell my boss" comment. I felt as a business man he needed to know what was going on. He told me he appreciated it very much and he would have to watch Chris carefully. Upon leaving Panera Bread, he told me he would schedule the job for the following week. I told him to just let me know when and to please give me at least one day notice, as my wife works out of the home and would need to make arrangements since the power would be off for several hours. Having not heard anything from him either by text message or voice mail by the 15th of January, I sent him an email to which he finally text messages me and says "sorry been really busy" which if you will look at nearly all of the reviews with any complaint you will see that seems to be his favorite excuse. He then tells me he might be able to squeeze me in "next week". My reply was that I would appreciate something a bit more definite. Again he goes back to the "Ive been bombarded and I just can't commit to a specific date. My reply to him was that it was clear that he has no desire to stand by his commitment since he won't even give me any kind of time frame. At this point he calls me and tells me he is short handed as he fired Chris.. which judging from the last review I say which was after my exchange with Jesse, he clearly did not fire him as he said he did. I told him very clearly that I understood his predicament and was willing to work with him on time but he had to give me some kind of time frame. At that point he decided that yelling at me was better than being professional. I told him that I fully intended to put this into a review on Angie's list. He commented that i was trying to blackmail him into making him do the job. I reminded him that HE quoted the job, HE agreed to the job, and HE was going to schedule the job. HE backed out of the job. Not to mention the many lies he has perpetrated during this entire situation. The bottom line is this: he quoted a job never expecting to ever do the job. As I typed previously, I have emails and text messages that prove well beyond any doubt what transpired and prove beyond any reasonable expectation that Jesse is a liar. At no time did I tell him I was getting quotes from anyone else. That is yet another fabrication. He says he finds me despicable because I tried to "blackmail" him. What is despicable is someone who pretends to have integrity, pretends to be professional and in fact is disingenuous at best and is a total and complete liar. There is an old axiom that I hold to and it proves right time and time again. 'People with integrity expect to be believed, and when they are not, they let time prove them right." Divine Electric will one day be out of business like the many that come and go. karma is a b**** Jesse.. and all the lying and obfuscation in the world will not change that fact.