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If the toilet is overflowing but there’s no clog, that’s a sign that the issue is deeper in the system, and plunging may not help. A blockage in your home’s plumbing, the plumbing vent, or even city sewer lines can cause toilets to overflow. The issue could also be the toilet itself if the filler float isn’t set to the correct height or if parts are damaged or worn out.

You can check your own septic tank, but take precautions. Locate the access lid, usually buried a few inches underground, and remove it carefully. Look for the sludge and scum levels, and if they’re high, that means pumping may be necessary. Check for odors, slow drains, or pooling water around the drain field, which could indicate issues. Never enter the tank, as toxic gases can be fatal. All of that being said, a professional inspection is safer and more thorough.

Roto-Rooter does not charge by the hour, so the quote you get after your in-person consultation should cover the whole project. This includes the time it takes a technician to get to your house and the time it takes to complete the job. For context, a plumber will charge anywhere from $45 to $200 per hour, but you may also pay a service fee or flat fee. 

The best times of year to pump or empty a septic tank are spring and fall. Many professionals recommend spring because the ground has thawed, making the tank easier to access, and any snowmelt or rainfall can aid in proper drainage. Pumping before summer is also ideal to avoid conflicts with vacations or outdoor gatherings.

Fall is another great option, as contractors may be less busy than in the spring. Servicing the tank in late fall or early spring can also reduce the risk of overflow from extra precipitation during winter and spring.

While summer is a possibility, winter is generally not recommended. The ground is often frozen, which can make it difficult to access the tank, and the waste inside may also be frozen.