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Roby Services

Electrical, Lighting, Ceiling Fans,

About us

For all your service needs at home, there is only one name to remember: Roby Services. The company is your one-stop shop for high-quality and reliable electrical, handyman, heating and cooling, and plumbing services in Charlotte and the Mecklenburg County area. From maintenance to repairs and installations of any component for your most important home systems, the experts at Roby Services can handle the job. Their technicians are all trained, certified, and equipped to ensure excellent workmanship and results every time. The company also has money-saving offers such as seasonal online coupons and maintenance memberships to help you save and keep your electrical, HVAC, and plumbing systems in tip-top shape. Call now or visit their website to schedule a consultation with one of their experts. Roby Services is also available 24 hours a day, 7 days a week for emergency services.

Business highlights

27 years of trusted experience
Emergency Services Offered

Services we offer

Electrical, lighting fixture, ceiling fan installation, entertainment system wiring, audio & video, phone, cable & tv outlets, wiring for water heaters, A/C units, hot tubs, whirlpools, low-voltage track & accent lighting, outdoor security lighting, landscape lighting, panel upgrades, surge protection & backup generators. Handyman, Heating & Cooling, Plumbing.

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

Check
MasterCard
Visa

Photos of past projects

Reviews

4.71,154 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
83%
4
8%
3
4%
2
2%
1
4%


Rating CategoryRating out of 5
quality
4.8
value
4.6
professionalism
4.8
responsiveness
4.8
punctuality
4.8
Showing 701-725 of 1154 reviews

Darryl Z.
05/2012
5.0
electrician
  + -1 more
Very pleased with the overall experience and would use them again or recommend them to someone needing top notch electrical work.
Description of Work: Installation of 6 can LED lights.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$900

James H.
05/2012
5.0
electrician
  + -1 more
Needed to have an exterior outlet installed on our screened in deck (was originally attracted to this company due to the $99*** for 2 hours of licensed electrician services).Scheduling the appointment was easy.The technician showed up on time and finished the work inside of two hours -- net we had additional time left over...We asked the technician to look at an existing exterior outlet that had stopped working -- he fixed in no time.Couldn't be happier - will definitely recommend them / use them in future.*** the $61 difference ($160 vs. $99) represented the cost of the new hardware and some vinyl siding finishing work needed around the new outlet.
Description of Work: Needed to have an exterior outlet installed on our screened in deck (was originally attracted to this company due to the $99*** for 2 hours of licensed electrician services). Scheduling the appointment was easy. The technician showed up on time and finished the work inside of two hours -- net we had additional time left over... We asked the technician to look at an existing exterior outlet that had stopped working -- he fixed in no time. Couldn't be happier - will definitely recommend them / use them in future. *** the $61 difference ($160 vs. $99) represented the cost of the new hardware and some vinyl siding finishing work needed around the new outlet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Heather B.
05/2012
5.0
lighting, ceiling fans
  + 0 more
Arrived early, performed work as described in estimate, was very quick, very clean and unheard of professionalism. My wife now has Roby Electric on speed dial.
Description of Work: Relocated kitchen island ceiling fixture and repaired ceiling fan junction box.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

louise W.
05/2012
5.0
electrician
  + -1 more
The two gentleman came out and did a fine job. They were on time (actually earlier than appointment) and pleasant. They fixed all the issues that I was encountering.
Description of Work: Attic fan wasn't running.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Lou Ann R.
04/2012
5.0
electrician
  + -1 more
The closest wall outlet required extension cords for table lights which were so tacky. He was very polite, punctual and did a fabulous job. Highly recommend this very skilled electrican.
Description of Work: Ryan placed an outlet in the oak floor in our TV room, which we have wanted since we bought the house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Veronica D.
04/2012
5.0
electrician, ceiling fans
  + 0 more
My grandson broke one of the blades on his bedroom fan so I had to replace it. I was taking my time replacing it and then I received a promotion from Angie's with this really good deal from Roby Electric to replace TWO ceiling fans for $75.00. I bought the deal and then bought 2 ceiling fans and called Roby Electric. Within a week, I had the broken one replaced and a new one in the guest room that matched the decor far better than the original. I am very happy with the prompt service, the skilled technicians and especially the price.
Description of Work: I took advantage of Angie's Big Deal and had 2 ceiling fans replaced. I went to Lowe's to buy the ceiling fans and Roby Electric installed them. The electricians were prompt, courteous, and fastidious in making sure the fans were balanced and working well. Definitely a really good deal as it would have cost $100.00 per fan if I had Lowe's do it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Barbara W.
04/2012
5.0
electrician
  + -1 more
We used the deal of the day on this, and the provider was punctual, did what we asked, and cleaned up after himself. Very happy with result.
Description of Work: Had two outlets added to the house, one changed from a 220v to 2 110's, and added a floor outlet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

David L.
04/2012
5.0
electrician
  + -1 more
The tech showed up on time, did his thing and let us know when he was done. we simple and easy from our side of things.
Description of Work: Whole house surge protector installed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Margaret F.
04/2012
2.0
electrician, handyman service
  + 0 more
Update: After posting the review, I was contacted by Roby and was impressed with their response to my situation. Must have have been a bad apple and would use again because of how they responded. ______ It took three attempts for for someone to finally install an attic fan for me. I was given a time frame for the first appointment (on a Sat). I had not heard from anyone confirming if they were coming, so I called and learned that no one would be coming because there was rain in the area (although not at my house). Okay, I understand not wanting to be on a roof if there's a chance of rain....but how about a call? Second appt was set for a Monday morning two weeks later at 8:30 am I actually got a call they were running late saying they had to pick up some caulk...I'm okay with that. You called. Then I waited....and waited....got a call 30 minutes AFTER they 'late time' telling me they were at my home. Turns out they weren't at my house but at some other address across town. So I made another appt the following Monday at 7:30 am. So, 7:30 came and went Monday morning for the 3rd attempt at installing an attic fan. I called Roby at 8:00 asking if someone was coming, got a call back saying they were on their way. The installer Sean or Shawn showed up after 8:30. I asked him if he knew the appt was at 7:30 and he responded that he doesn't get to the office until 7:30.... Not, I'm sorry.....had more of a 'not my fault' or 'I don't care attitude'. Nice. Wanted to turn them back at this point but the price on the attic fan was good enough to deal with this for me. Sean had another installer with him who was pleasant enough but Sean seemed annoyed he was there at all. Once they were there, installation fairly quick. I asked a couple relevant questions such as...Is there a warranty with the equipment, leaks, etc?? Again he seemed annoyed and couldn't give me a definite answer. C'mon, really? I will not reccomend Roby again. Funny, because I had others in the neighbohood that wanted the same deal. They were not punctual, not friendly (installer Sean), and not knowledgable. They only had my business because of the price and with good reviews here on Angies List I gave them the benefit of doubt.
Description of Work: I called Roby to install an attic fan. They were running a special on Angies List

Rating CategoryRating out of 5
quality
3.0
value
5.0
professionalism
2.0
responsiveness
3.0
punctuality
1.0

Yes, I recommend this pro
$299

Response from Roby Services
Dear Member, First of all, please let me take this moment to apologize for our poor performance on your recent attic fan installation. I can certainly tell you that we do not, and will not, tolerate an employee with a bad attitude. We pride ourselves on screening our employees thoroughly to include both a background check and a drug test to ensure we that we hire people that will only deliver the highest level of customer satisfaction. This was not our best performance; however, we 100% stand behind our commitment for customer service and our quality of work. We have a practice, that I had mentioned to another Angie’s List client, where we read aloud our reviews to the entire staff so that we can praise on the positives and learn from any negative. Of course, this will be an example that we will use as a training exercise. I will be in touch to offer a FULL REFUND for this service, a personal apology, and all of the information in regards to our warranty and the warranty for the manufacturer of the attic fan we provide. Refunding your purchase is the least we can do to make up for your lost time and headache. Hopefully, you will give us another shot to show you our service level in the future. Regards, Patrick MacIsaac – General Manager

JULIE R.
04/2012
5.0
electrician
  + -1 more
My overall experience with Roby Electric was very positive. The estimator was punctual and walked through all the items I wanted completed. I was happy to learn that they would move a cable outlet as other electricians had told me no. In the master bedroom I wanted to drop pendants on each side of the bed instead of using table lamps. I thought this might not be easy to do because I have a 3 angle change to my tray ceiling and there is a heating/air conditioning register close to where I wanted one of the pendants installed. The estimator checked the attic and assured me there was room to work. He also assured me that all of the work could be done without any drywall damage to my walls. This was music to my ears as just a few months before, I had another electrician make a huge mess of my walls when he was installing a couple additional outlets (horrible experience!). The morning of my appointment, 2 electricians showed up promptly and went to work. Along the way we had a couple issues, but everything was fixable, so I didn't stress about it. The first was when they were installing an additional outlet in my office/spare bedroom. They did a little drywall damage but told me it could be covered with a 3 outlet box (versus the 2 outlet box they had intended to use) and would that be all right with me? I said yes, because I was actually relocating my computer equipment to that wall and having 3 outlets worked out better for me. The second issue occurred when they were doing the wiring in the master bedroom. I have speakers in the ceiling and one of the electricians accidentally stepped on it when he was in the attic and it popped out of the ceiling and did a little drywall damage to my ceiling. He let me know immediately and then called his office and they scheduled a drywall repair person to come out and fix it. Again, a minor issue and they resolved it and I am fine with that. The work took them longer than both they and I had expected (they were here 8 hours), but I had confidence that everything was getting done correctly. They were even accommodating when, after installing the chandelier in the master bedroom, I asked if they would go back and remove the dangling (removable) finials since I didn't like the look of them (after I told them yes, please put them on). I did have to call the company and have them come out a few days later because the phone line they installed (for the computer modem) didn't work. I didn't realize this until the weekend when I finally got around to moving all the computer equipment from one side of the room to the other. And since they were coming back out for that, I asked if they would drop the pendants a little lower using one of the included extension rods, because I felt they were too high. Turns out that the polarity of the phone line was reversed and that was easily fixable. Dropping the pendants was a little more involved because the electrician said the other electrician who did the installation didn't leave any additional wire in the pendants, so he had to fix that. Since that was my call, meaning I should have told then to lower the pendants when they were doing the initial installation, I fully expected to be charged for that, but I wasn't. That left me pleasantly surprised! All in all, a good experience and I will use them again in the future.
Description of Work: Chandelier installed in master bedroom, 2 pendant lights installed in master bedroom, cable outlet moved to an adjacent wall of the master bedroom, additional electrical outlet installed in master bedroom, additional outlet installed in office, phone line moved to opposite wall in office.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

CAROLYN B.
04/2012
5.0
electrician, lighting
  + 0 more
Excellent experience from start to finish! A++
Description of Work: We had two new vanity lights installed in our guest bathroom. We also had one of our smoke dedectors fixed as it wasn't working properly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$135

Beth G.
04/2012
5.0
electrician
  + -1 more
I cannot say enough good about Roby Electric. Before I hired Roby, I had tried another electrician who also had come highly rated from Angie's List. Besides needing a wall outlet installed and a thermostat moved, I had acquired what smelled like an electrical odor in my bedroom. I had problems with the first electrician from the git-go ... beginning with a scheduling fiasco, not being able to move my thermostat and being very ho-hum about diagnosing the possible electrical odor. I then called Roby Electric,. They promptly sent out one of their electricians who installed a surge protector on my main electrical panel, which took about 45 minutes. He came out again the following day and within an hour, he had my thermostat moved, two hanging lights installed, and had checked several of the electrical wall outlets to see if he could determine if the cause of an intermittent odor was electrical (by then, the odor had become so slight that it was hard to detect it). He then called Brian, the owner, who came out and together they tried to determine if the cause and source of the odor. This turned out to be a very tricky problem to solve, and Brian and another electrician had to make several trips to my house. It was very frustrating, but Brian stuck with it and insisted that if there was an electrical problem, they would find the source and fix it. Brian and the other electricians were friendly, professional, efficient and top notch electricians. They really WANT to do a good job and without cutting corners. Their rates are competetive and reasonable. I will continue to use Roby Electric and recommend them highly.
Description of Work: Installed a surge protector panel, installed 2 hanging lights, relocated a thermostat, checked several light switches and wall outlets to make sure they were in proper working order.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Deborah O.
03/2012
5.0
electrician
  + -1 more
Complements to Russell for calling to see if he could come earlier then the scheduled appointment, working very efficiently and correctly diagnosing/repairing all the problems we had with our internal light switch wiring. The job was more extensive then I originally called in but he was able to complete all work in exactly two hours. Very pleased with both the work completed and overall cost. I would definitely call Roby Electric for any future electrical needs.
Description of Work: Roby Electric was asked to replace multiple light switches throughout the house, and to rewire several 3 way and 4 way switches where the original wiring was not correct.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$220

Patty S.
03/2012
5.0
electrician
  + -1 more
They were prompt in showing up and the job was completing quickly.
Description of Work: They had a Big Deal to install an attic fan. It was very reasonable compared to other prices, and they did a great job installing it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Barclay N.
03/2012
5.0
electrician
  + -1 more
The guy was pretty friendly. The work was good and he was quick. The overall experience was excellent. He were responsive, punctual, and professional. I would use this service again in the future.
Description of Work: They came to move some outlets around.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Jonathan K.
02/2012
5.0
electrician, lighting
  + 0 more
Work went smoothly from start to finish, couldn't be happier.
Description of Work: Using Angie's List coupon, contracted to have recessed lighting installed in living room. Estimator was prompt, worker was prompt and cleaned up as he went. Work went smoothly, and electrician detected a faulty connection that could have caused serious problems at the breaker box. I could not be more satisfied.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,100

Bob A.
02/2012
5.0
electrician, ceiling fans
  + 0 more
From scheduling to job completion, this is an outstanding company; and Brad is an exceptional technician. I am pleased to highly recommend them.
Description of Work: Installed outlet in closet and moved ceiling fan.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

joe L.
02/2012
5.0
electrician
  + -1 more
kitchen light switch. And also gave helpful advice on a gfi tripping problem.
Description of Work: I used the Angie's list $99.00 special for electrical work for 2 hours. Roby electric installed a microwave and hauled the old one away. He also rewired a

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Macy C.
02/2012
5.0
lighting
  + -1 more
There was a special for them on Angie's List. The young fellows that came out were just very polite. They were very work-oriented and a fabulous job. It could not have been a better job. I was very happy with them. The price was very reasonable. They came on time and did the work quietly without putting radios on and things like that. They were very professional.
Description of Work: Roby Electric put in ceiling lights and recessed lighting.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

STEVE W.
01/2012
5.0
electrician
  + -1 more
Waiting on a bid after going through the house completely after surge protector installation and finding that second fuse is also out of codes installation.
Description of Work: Signed up for the surge proctector through Angie's List. Have 2 fuse boxes - one too old for surge protector and they found a non-code hook up. One surge protector was installed on the main fuse box. Have contacted Roby for a complete evaluation of whole house electrical system and for upgrad of fuse boxes.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$199

THOMAS C.
01/2012
5.0
electrician
  + -1 more
The technician was prompt and courteous. He explained to me how the unit was going to go in and once is, advised me on the appropriate temperature to set the unit to come on, so that it would not be on all the time in the summer but also still protect my roof. The installation went smoothly and was done in about 2 hours. I am looking forward to having a cooler attic this summer and hopefully lower electric bill as well.
Description of Work: I purchased an Angie's List deal for an attic exhaust fan. The dela included the purchase and installation of the fan in my attic.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Tracey G.
01/2012
5.0
electrician
  + -1 more
Unfortunately the carriage light was put in by the previous homeowner incorrectly and we couldn't trace the wire so we gave up on that. It would be a whole other project to get it working. But the outlets were a snap and it has its own breaker switch so i am very happy. Jimmy was very nice and professional and cleaned up after himself when he was done. I would definitely use them again.
Description of Work: Wanted the carriage light outside to be changed and repaired and 2 outlets put in my laundry room.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

Response from Roby Services
Hello Member, That is a bummer on the post light! We are glad to install a new one if you ever decide to go down that path. Thanks again for selecting us as "Your Electrician". -The Roby Electric Team

Cathy R.
12/2011
5.0
electrician
  + -1 more
Since they did an hour's work for the hour charge, I am now completely satisfied with Roby and would gladly call them again for electrical work.
Description of Work: There had been work done on July 12. I was not entirely pleased because I was given the impression that I would only be charged for a half hour and I was charged for an hour. I submitted a report with a B grade. Patrick responded to my report that they would do additional work to make up for the other half hour. I did not see his response until this month. I called Roby on a Friday, and Justin came out on Monday. He secured the other outlet that I was concerned about, and even replaced the breaker, which fell apart when he turned it off and on.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Roby Services
We run our business with a very high level of ethics and integrity. In our opinion, this is what separates good companies from great companies. Again, I am sorry that we were not able to fulfill our obligations on the first attempt and we are so thankful that you allowed us another opportunity to redeem ourselves. Our business is 100% customer focused and we hope to form relationships to become the lifelong choice for electrical services versus simply providing a "one and done" service. Again, thanks for selecting us as "Your Electrician". -The Roby Electric Team

Peg P.
12/2011
5.0
electrician
  + -1 more
They were very good. The pricing was fair. We would use them again.
Description of Work: We used Roby Electric two times for electrical work. They rewired from our house to the boat dock because the wiring had been cut.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$900

Response from Roby Services
Thank you so very much for your continued business! We are thrilled to have you as a customer and are so very happy you continue to choose us as "Your Electrician". We look forward to working with you again in the future. -The Roby Electric Team

CHRISTOPHER G.
12/2011
5.0
electrician
  + -1 more
They were very professional, punctual, and fast.
Description of Work: I purchased a big deal for $125 to Install an Outside Electrical Box for your Holiday Lighting with Materials Included!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Response from Roby Services
Hello Member, Thansk for the feedback and for selecting us as "Your Electrician". We look forward to working with you the next time you are in need of our services. -The Roby Electric Team

Contact information

2318 Arty Ave, Charlotte, NC 28208

https://www.robyservices.com

Service hours

Sunday:
12:00 AM - 12:00 PM
Monday:
12:00 AM - 12:00 PM
Tuesday:
12:00 AM - 12:00 PM
Wednesday:
12:00 AM - 12:00 PM
Thursday:
12:00 AM - 12:00 PM
Friday:
12:00 AM - 12:00 PM
Saturday:
12:00 AM - 12:00 PM

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Electrical,
Lighting,
Ceiling Fans,
Landscaping - Lighting,
Generator,
Heating and Air Conditioning,
Interior Painting,
Wallpaper,
Plumbing

FAQ

Roby Services is currently rated 4.7 overall out of 5.

Sunday: 12:00 AM - 12:00 PM

Monday: 12:00 AM - 12:00 PM

Tuesday: 12:00 AM - 12:00 PM

Wednesday: 12:00 AM - 12:00 PM

Thursday: 12:00 AM - 12:00 PM

Friday: 12:00 AM - 12:00 PM

Saturday: 12:00 AM - 12:00 PM

Roby Services accepts the following forms of payment: Check,MasterCard,Visa
Yes, Roby Services offers free project estimates.
Yes, Roby Services offers eco-friendly accreditations.
No, Roby Services does not offer a senior discount.
Yes, Roby Services offers emergency services.
Yes, Roby Services offers warranties.
Roby Services offers the following services: Electrical, lighting fixture, ceiling fan installation, entertainment system wiring, audio & video, phone, cable & tv outlets, wiring for water heaters, A/C units, hot tubs, whirlpools, low-voltage track & accent lighting, outdoor security lighting, landscape lighting, panel upgrades, surge protection & backup generators. Handyman, Heating & Cooling, Plumbing.

Contact information

2318 Arty Ave, Charlotte, NC 28208

https://www.robyservices.com

Service hours

Sunday:
12:00 AM - 12:00 PM
Monday:
12:00 AM - 12:00 PM
Tuesday:
12:00 AM - 12:00 PM
Wednesday:
12:00 AM - 12:00 PM
Thursday:
12:00 AM - 12:00 PM
Friday:
12:00 AM - 12:00 PM
Saturday:
12:00 AM - 12:00 PM