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PROFESSIONAL POOL SERVICES OF CHARLOTTE,INC

Pool and Spa Service

About us

OFFER A WEEKLY CONTRACT FOR RESIDENTIAL POOLS. WE REPLACE INGROUND POOL LINERS AND INSTALL POOL SAFETY COVERS. 6 FULL TIME EMPLOYEES AND A FEW PART-IME PEOPLE IN THE OFF SEASON. CHARGES BY JOB. NO SUBS.

Business highlights

39 years of trusted experience

Services we offer

POOL CLEANING AND MAINTENANCE. MAINTENANCE IS THE MAIN FOCUS FOR POOL WORK. REPAIR MOTOR, FILTERS, PLUMBING, REPLACE VINYL LINERS, INSTALL SAFETY COVERS. SELL PRODUCTS, CHEMICALS. OPEN AND CLOSE POOLS. ON BOARD AND CERT. NSPI (NTL SPAPOOL ISTI)

Services we don't offer

COMMERCIAL POOLS NO BAQUACIL POOLS, NO SPA WORK/REPAIRS.

Amenities

Free Estimates
Yes


Accepted payment methods

Check

Photos of past projects

Reviews

4.666 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
82%
4
2%
3
2%
2
8%
1
8%


Rating CategoryRating out of 5
quality
4.6
value
4.5
professionalism
4.6
responsiveness
4.7
punctuality
4.8
Showing 51-66 of 66 reviews

Darlene W.
09/2014
1.0
pool cleaners
  + -1 more
unknown
Description of Work: I only needed them to install my newly purchased motor on my existing pump, no electrical work, just the motor to the pump. They didn't want the job. I also asked about having the filters changed in my filtration system, they didn't want that job either.
Rating CategoryRating out of 5

Maria M.
06/2014
5.0
pool cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Cheri W.
06/2014
2.0
pool cleaners
  + -1 more
unknown
Description of Work: Like so many other pool companies, these folks seemed decent to start, but they ended up doing far more work and taking far more time than anticipated, never getting around to the work I originally requested. I had to hound them to finish the job (so I could use the pool again), and even then, the workmanship was shoddy and I am still (one year later) dealing with the cleanup.

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
2.0
responsiveness
1.0
punctuality
1.0


Christopher M.
09/2013
5.0
pool cleaners
  + -1 more
Good
Description of Work: Pool cleaning and service

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$40

Harry M.
05/2013
5.0
pool cleaners
  + -1 more
Great overall
Description of Work: Bill did an excellent job in putting a new net in our pool. Will use his services again in the future.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

NANCE W.
05/2012
5.0
pool cleaners
  + -1 more
GREAT
Description of Work: They are GREAT

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$35

DAWN F.
07/2011
5.0
pool cleaners
  + -1 more
As above.
Description of Work: Performed pool maintenance over a several week time frame. I would have continued with them as they were very good, but my home is outside of their service area and they were charging me a bit more than they usually would because of that. I decided to go with another comapany.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$300

JIM T.
05/2011
5.0
pool cleaners
  + -1 more
Great
Description of Work: My waterfall pump was not working. I had tried many times to get it to work. Bill came out and cheked it and was able to get it working at no charge. He said that the particular switch that I have can go bad over time. I will definately use Bill again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

donna D.
08/2010
5.0
pool cleaners
  + -1 more
See above for full story.
Description of Work: Bill Niccolai and his team at Professional Pool Services have taken care of the pool since we moved to our present address in the Fall of 2007. I lost my mate and my Mom in 2008. Doug had worked with PPS until then. Bill's folks stepped in to educate me on my part of pool ownership when I lost Doug and they have never let me down. In addition to doing all of the servicing of my pool, they have replaced several things along the way as this pool is 23 years old and well worn. A few competitors who have solicited my business have even remarked at how well thought of and how reasonably priced PPS is. I can't say enough good things about them! In terms of dollars spent, I'd have to go back through checkbooks as I pay for monthly pool servicing and repairs/replacements as needed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

SAM R.
03/2005
1.0
pool cleaners
  + -1 more
NEVER RETURNED PHONE CALL
Description of Work: POOL CLEANING

Rating CategoryRating out of 5
responsiveness
1.0

$180

KARYN & OSCAR B.
09/2004
5.0
pool cleaners
  + -1 more
unknown
Description of Work: THEY MAINTAIN POOL CHEMICAL AND CLEAN THE POOL.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro
$500

BETTY B.
10/2001
5.0
pool cleaners
  + -1 more
VERY RELIABLE AND ON TIME.
Description of Work: POLL MAINTENANCE.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$35

MELVIN C.
07/2001
5.0
pool cleaners
  + -1 more
unknown
Description of Work: MAINTAIN POOL.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$190

KATHY F.
06/2001
1.0
pool cleaners
  + -1 more
unknown
Description of Work: DIDN'T RETURN MEMBER'S CALL TO COME OUT FOR SERVICE.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Linda J.
05/2001
2.0
pool cleaners
  + -1 more
unknown
Description of Work: HAD USED FOR NUMBER OF YEARS. WENT OF OF BUSINESS AND DID NOT CALL OR REFER NEW VENDOR

Rating CategoryRating out of 5
quality
2.0
value
5.0
professionalism
2.0
responsiveness
2.0
punctuality
2.0


Linda J.
01/2000
5.0
pool cleaners
  + -1 more
unknown
Description of Work: HE IS JUST WONDERFUL, I WOULD HATE TO LOSE HIM, HE DOES OUR POOL SERVICE.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
    • 1
    • 2
    • 3(current)

Contact information

PO Box 691416, Charlotte, NC 28227


Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Pool and Spa Service

FAQ

PROFESSIONAL POOL SERVICES OF CHARLOTTE,INC is currently rated 4.6 overall out of 5.

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

PROFESSIONAL POOL SERVICES OF CHARLOTTE,INC accepts the following forms of payment: Check
Yes, PROFESSIONAL POOL SERVICES OF CHARLOTTE,INC offers free project estimates.
No, PROFESSIONAL POOL SERVICES OF CHARLOTTE,INC does not offer eco-friendly accreditations.
No, PROFESSIONAL POOL SERVICES OF CHARLOTTE,INC does not offer a senior discount.
No, PROFESSIONAL POOL SERVICES OF CHARLOTTE,INC does not offer emergency services.
No, PROFESSIONAL POOL SERVICES OF CHARLOTTE,INC does not offer warranties.
PROFESSIONAL POOL SERVICES OF CHARLOTTE,INC offers the following services: POOL CLEANING AND MAINTENANCE. MAINTENANCE IS THE MAIN FOCUS FOR POOL WORK. REPAIR MOTOR, FILTERS, PLUMBING, REPLACE VINYL LINERS, INSTALL SAFETY COVERS. SELL PRODUCTS, CHEMICALS. OPEN AND CLOSE POOLS. ON BOARD AND CERT. NSPI (NTL SPAPOOL ISTI)
COMMERCIAL POOLS NO BAQUACIL POOLS, NO SPA WORK/REPAIRS.

Contact information

PO Box 691416, Charlotte, NC 28227


Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM