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Generator Install questions, answered by experts

Many services include assembling the unit and securing it in the window. Confirm with your provider.

Carbon monoxide emissions aren’t only dangerous to human life, but they also harm our planet. While natural gas generators emit lower levels of CO than other fuel sources, there are still ways to reduce emission levels. For example, shop around for an eco-friendly generator that complies with current emission standards. Also, make sure your generator is serviced regularly to avoid CO buildup. 

If you’re wondering if you can use your electric vehicle as a backup battery, it depends on whether your EV is compatible with bidirectional charging. This technology allows energy to flow both ways, enabling vehicle-to-home (V2H) backup power, vehicle-to-load (V2L) for appliances and camping, and vehicle-to-grid (V2G) to support the power grid. Compatible EVs convert stored DC energy into usable AC power, helping reduce energy costs and enhance grid stability while providing emergency backup power.

No, you should never plug a generator directly into a wall outlet in your house. This practice is extremely dangerous, often illegal, and can cause "back-feeding," where power from the generator flows back into utility lines, creating a life-threatening hazard for utility workers. It can also damage your home's electrical system, including appliances like pumps and HVAC fans. If the main power is restored while the generator is connected, it can destroy the generator and cause an electrical fire. To safely connect a generator, you must use a professionally installed transfer switch or an interlocking kit, which prevents back-feeding by disconnecting your home from the utility grid before the generator provides power.

Yes, natural gas generators can work without electricity. Natural gas generators are a common type of backup or whole-house generator that operates when the electrical grid isn’t working. The trick is using a transfer switch (which usually needs to be installed with the generator) that safely switches the home electrical system from the power grid to generator power when needed.

The Hays, MT homeowners’ guide to generator installs

From average costs to expert advice, get all the answers you need to get your job done.