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"6/21/2017 – I called United Roofing to get a bid on roof replacement for a small house, 22 squares. Jon McCoy answered and said he would be here to look at the roof on 6/272017. 6/28/2017 I had the written bid in hand. It looked pretty thorough, covered everything we had discussed. I am not in the business and doing the best I can to make sure everything I want is included in the bid. Jon seemed like he knew roofing and he had good reviews. He said that repairing the soffit and fascia boards was not included and added a charge for this after sending him pictures. We agreed to an Additional $1,200 charge. The day of the job, he asked if we had agreed to $800, I said no, it was $1,200. The day after the job, he stated we had agreed to $1,500, I again said no, it was $1,200. Point being – get it in writing. I understood Jon would be providing the wood and labor. I ended up providing the wood just so that the wood matched, otherwise, he was using whatever was available aka scrap. The bid included: a) Tear off all old shingles to the existing wood deck 1 layers You can see from the attached pictures, they first attempted to only partially remove the tar paper and nails. Glad I was on site, Jon was not, and I asked the crew to remove down to wood. I called Jon, he said we do sometimes, sometimes we don’t. So, unless you are there watching, you will never know what you get…. b) Replace all felt underlayment with 30 lb. synthetic type Well, this was completed, but you can see from the pictures – it was completed, but very sloppy. Look at the roof edges. Wood is exposed as the cuts we not very precise. Sometimes they ran the felt through the valley and sometimes not. c) Haul away all old shingles and materials. Well, they got most of it. See (d) below. d) Clean yard of all debris and trash / run magnet I will let the pictures do the talking. Shingles and tar paper is still in bushes and nails in driveway and yard. A box of trash was left in the apartment and chicken boxes left in the yard. e) Replace all vent pipe collars with lead permanent type I do not think this was done. I asked, and he gave me an excuse why he couldn't do it, but would leave collars for the plumbers. I have not found them. The only vent provided was for the ac. However, they disconnected the new ac plumbing to the vent and did not reconnect. **See pictures. f) Install new hot water heater low profile vent (main house) This was not done that I can find. g) Remove and add decking / old existing floor furnace vent (main house) I believe this was completed. h) Install ice and water shield to all valleys I believe this was completed. i) Ventilation: whirly birds (2 on main house) This was completed, but only after I said, where are the whirly birds. Jon did not provide. I made a trip to the local supply house, but they only had one. Jon did supply the next day. j) Install 3- 2x4 rafters, install 3 sheets of decking and add flashing with 1ply base and one ply ice and water (cap sheet ) to back porch extension roof to cover existing step down fascia board to extend under main roof shingles Note: there is a $250.00 charge for item (j) included in the final roof quotes - This was completed but not to these specs. Only replaced one 2x4 and partial decking. I went and purchased a long 10 foot 2x4 and a sheet of decking to finish. One piece of decking fell off the next day – apparently. Maybe the roofers removed but did not replace, I am not sure. **See Pictures Okay, now for the really fun stuff. One of the crew decided to go number 2 in the bathroom. Problem is, the water was turned off and we discovered this the next day. I bought a pale of water over for them to flush. I made no less than six trips to buy supplies that were not supplied on site. Otherwise, they would use what was available – old terrible looking wood. Jon is not on site to oversee the job, he does drop by. He has not come by since the job was completed, to my knowledge. Caveat emptor One of the roofers got stopped by police. I ended up paying the bail bond to get one of the roofers out of jail. I was paid back. Agreement says rotten wood extra - I understood I would pay for the rotten wood decking, the wood, it does not say wood and labor. Typically, in prior roofing jobs I have had, the labor is included but not the wood. Jon brought some scrap wood, looked like from a broken desk, to use for decking. I went and purchased real roof decking to match what we had, but he charged me $425. I already paid for the wood, so I am not sure what this charge is for. The quote included flashing; I understood that flashing or drip rail would be provided. It was not. Jon said if I would buy it, they would install for no additional charge. Yet, he added $100 charge for drip rail installation. They did not want to install drip rail, and did not do a very good job. **See pictures. Other: Left wood nailed up on side of house for ladders - to keep from crushing the drip rail. Summary. I had to spend a lot more time than I preferred - making sure things were done correctly, but overall they did a fair job. When they finished, I made a punch list, they came back and made the requested adjustments. I appreciate that they fixed all the remaining issues without excuses, just jumped in and made it right. I hired a different company to do my next roof and they did a much better job and completed the entire job in two days."

"Jamie communicated with me about scheduling, showed on time for the agreed date, worked quickly on the project- finishing in about 5-hours, cleanup after himself, and stuck to the agreed pricing with a modest concession for some unanticipated project changes. I would hire him again for a similar project with out bidding. Thanks Jamie!"

"It was a great service and they are a very nice couple."

"Good work done no problems"

"Challenging job - 20 ft. cathedral ceiling. Mr. Ford made it look easy. We misunderstood the estimate, and were about to overpay. He wouldn't accept the check, and set us straight on the lower price. Quality work from an honest man! Highly recommend!"

"They did a great job. no problem the pool looks good."

"An honest and pleasant guy who I would trust to do exactly what he says he will do."

"Our home is 41 years old and we have wanted to cover our patio for years. We never could figure out how to do it because of the way the original roof line is configured. We contacted a contractor on Angie's list but he couldn't get to us for several months. We asked if he would recommend someone and he gave us Tony Mills' name and number. We consulted with Tony and he came out and took a look at our situation and we discussed different options. He then brought his framer by and together they designed a roof to cover the patio that upon completion looks like it is original to the house. There were several issues which had to be dealt with; not the least of which was a chimney which diverted water to the wrong place for our new cover. But that was taken care of by some more design work. They really did a great job. Next came the actual building of the cover. The workmen were nothing short of artists with a saw and nail gun and paintbrush and roller. No kidding! We love our new patio cover and could not be happier with Mills Family Properties. The next time we have a job that needs doing, we will definitely call Tony."

"It went fine. He did a good job. I would recommend him."

"Perfect. My roof looks great!"