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First off, the salesman Russell was great.  Very knowledgeable and informed on all aspects of what he was doing.  I explained his was the first of three bids I was planning to get and he didn't get pushy.  He did still try to close the sale on our first meeting but that's his job.  He was also easy to contact and prompt to return calls.  After talking to him for a while you start to wonder why in the world is this guy selling windows?! (Not knocking window salesmen)  An interesting guy and a big part of the reason I chose Window World.

Next, the windows.  I'm not a home improvement type person, but they seem to me to be very good quality for the price and are a huge improvement over the old 1970's era wooden single pane windows I had.  I could immediately tell a huge difference in how they keep the wind and cold out.  Several of my friends in the construction industry were very impressed with the build and quality when I showed them.  Time will tell further, but based on what I see, and lots of research, they are a huge step above basic builder grade quality.

Last, the installation.  The windows arrived ahead of plan and installation was scheduled quick and easy.  They guys called when they were on the way and arrived on time.  Overall everything went well.  I did ask them to re caulk one of the windows as the bead was pretty ugly and got dirt in it.  They took care of it right away.  I later noticed one of the screens had a tear in it and they came back promptly and took care of it.  Based on my experience, I expect to get good service in the future if needed.

A few small problems.  One of the installers was standing on my front porch smoking.  I believe you should ask the customer first if that's OK.  I did politely ask him not to smoke.  I guess I should have also asked him not to leave cigarette butts in my driveway. When they took the windows off the truck, a bunch of broken glass fell off and was left on my driveway.  Per their paperwork, a normal amount of post construction clean up is the customer's responsibility but broken glass covering the width of my driveway is beyond normal post construction clean up.   I didn't notice that until a few hours later so I just cleaned it up myself but I did contact the project manager and let him know about those issues.  Another thing, as noted on their paperwork, they are not responsible for damage to shrubs or landscaping.   I pointed out a particular shrub to the installer and they said no problem, they could work around it, but it was stepped on and destroyed. 

As I stated though, I consider these to be small problems and will be purchasing more windows from Window World in the future and would recommend them.

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Welcome to Total Glass Professionals! We take pride in the quality of work and customer satisfaction that we give each and every customer! We are known to pay exquisite attention to detail while making customer satisfaction our top priority. Call us today to learn more about how we can help you!

Rivers Edge Design & Construction is committed to excellence in every aspect of our business. We uphold a standard of integrity bound by fairness, honesty and personal responsibility. Our distinction is the quality of service we bring to our customers. Accurate knowledge of our trade combined with ability is what makes us true professionals. Above all, we are watchful of our customers' interests and make their concerns the basis of our business. Please give us a call today! \n

"After considerable research I chose Continental because they had the best engineered siding system I could find. My experiences with their siding presentation led to my purchasing 13 windows, a sliding glass door, and all new covered gutters from Continental. The installation crews were absolutely professional and I couldn't be more satisfied with my investment."

We fix bowed walls, offer piering for foundation settlement and fix any & all foundation cracks. We also do structural repair.

With over 40 years of experience, Complete Custom Renovations is Central Missouri's leader for all of your remodeling needs. We specialize in Kitchen & Bathroom remodeling, General Remodeling, Basement Remodeling, Roofing, Siding, Deck & Porch Building. We are BBB accredited. Call us today for a free estimate.

I offer a variety of flooring installation services! I install hardwood, carpet tile, Laminate planks, LVP (Luxury vinyl planks), LVT (Luxury Vinyl Tile), tile. As well as flooring repair! I have multiple great references showing the quality work we provide here at Coleman Flooring! We are always on time and a reliable crew to do quality work! So let us put your mind at ease and give us a call for your flooring needs!

I specialize in landscape design and yard work. I also provide the following services; pressure washing concrete and siding, exterior window cleaning, gutter cleaning, vinyl plank flooring installation, fence and deck cleaning, staining, and repair, hazardous waste cleanup, and various handyman tasks. I am focused on establishing my business so I am willing to offer services for lower rates than my competitors. My business is owner-operated and I have 4 years of landscaping experience.

"To be clear on what I am being asked to rate .... Choice is asking me to rate the repair service man that showed up to repair - NOT their warranty service itself. These are two different things. I rate the repair man - high. The warranty company itself - ONE STAR. See they advertise this great warrantee .... but when you go to use it ..... in all the fine print .... they write themselves out of responsibility to take care of your problem so BE CAUTIOUS when choosing to purchase this warranty. I have had this warranty for two years ... never needed it. Then my microwave goes on the blink. Took three weeks to get a repair man to my house and a resolution which ended in basically a non- resolution. They opted to replace vs. repair .... somehow figured my microwave was 10 years old - which is a joke and in the wind gave me $191 to replace it - and this is after I paid the $65 service fee. This is for replacement and installation. See in item #9 of the contract it states they ARE responsible for ALL components (excepts handles, door glass, etc). BUT ... then in #16 it states they do not have to repair ... they can opt to offer replacement costs (THEIR supposed costs - which is NOT retail) so for my $319 microwave +$110 installation it is costing me to replace - They OPTED to give me $$191 minus my $65 service fee ..... which ends up being $123. This is a bunch of ********. They know it and I know it. SO .... if this is how they do on a microwave .... I can ONLY imaging what they will do on something big. So ..... I have zero confidence in this company at this point and as soon as this claim settles out - I receive my whopping $191 ... I plan to cancel this warranty and go with another home warranty company. Maybe they will appreciate my business because this one sure did not. They proved that on this small claim. I do t trust them to risk it if there happened to be a larger claim. Horrible is all I can say."