"Gentleman who owns Solarize was professional and courteous. He communicated well with the manufacturer and convinced them that a replacement inverter was needed based on the data he saw and the manufacturer had seen. It's what we were hoping for."
"While I was very pleased with the design and installation process, the post-installation service is not responsive. One day after going live, the new Franklin WH battery system that was recommended started causing issues with production. They have been out twice to work on it, but only after multiple contacts and pleading. Currently, I have a $24K battery system I had to power down just to keep the solar system going. Unfortunately, they recommended (and I agreed) to install this cutting edge solution based on faulty manufacturer advice. Supposedly it is compatible with Enphase but in reality it is not, so it is not not their fault. I just wish there was as much energy put into getting the system operational as there seems to be with getting the system installed."
We offer over 30 years of experience in the solar industry. We take on a wide range of solar projects to include full installation for additions and remodels as well as wiring and panel upgrades and a variety of other jobs. We're committed to providing a personalized service for each individual project we take on & look forward to building strong, long-term relationships with our clients and guarantee your satisfaction.
"Mixed results as seen in the three phases; 1 initial technical evaluation; from the service technician; VERY GOOD; punctual, professional and very informative; thorough inspection and testing to identify failed component (blower fan motor) and condition of others; rust and corrosion of internal drip plate, blocked condensate tubing and nonoperative condensate pump motor, degraded circuit board condition. 2 purchase options; fair, due to late show and no call for over 45-60 min. No apology for late arrival from "owner" who seemed annoyed to have to sub for employee out due to illness. (initial impression=customer service was less than expected, especially given that he was not just any employee). Perhaps my being a current customer (AC purchased last year) suggested to him no need to invite my business. He did give thorough explanation of options and comparison of available models and numerous available add-ons and respective costs. Spent adequate time and left sufficient information for review afterwards in making my decision. Inspection of recent AC unit purchased from same company resulted in suggestion that outside power source connection should have been replaced at time of AC install. Later the owner reneged on this. Perhaps not buying the top of the light highest efficiency furnace had something to do with his change of heart! 3. install; fair to poor. Arrived slightly later than expected (< 60 min) Informed me of 1/2 day install time or less. Worked 9 - 5 without lunch break (despite my suggestion that the do take meal break)) Leader continuously gave newer employee a very hard time with rude remarks and limited verbal of physical assistance as the new guy struggled to make progress. Very poor communication skills. New employee was apologetic and courteous with good communication skills but poor data base due to lack of experience. Workers required full payment and my signature to document my understanding and agreement of the multipoint checklist reportedly done upon completion of installation. They refused to give me a copy for my records. Only stated that the furnace was tested and was ready to use. They asked if I was satisfied and "How did the new furnace look?" I declined to comment. Clean up was good not excellent. End product was fair with unnecessary obstructing location of gas access pipe that represented hazard to impact leg/hip as entering storage area. Relocated filter access from poor original location to better location but makeshift access panel is difficult to manage; ( screw fall out each time filters changed and panel slides poorly.) Prior to furnace use, the next morning, a Saturday, my wife and I inspected the new installation and detected a strong gas odor. The utility company was called and as instructed we left the house until their arrival < 60 min. HAND LOOSE COUPLING from main gas line to furnace were easily determined to be the source of large gas leakage. Utility workers promptly reviewed the reused pipe materials used and made a proper connection and retested to confirm no leakage. This dangerous situation could have been catastrophic had we turned on the furnace to run and heat the house. No apology was made for this grossly negligent gas line connection. I have since notified the company of this poor workmanship and the danger it represented should not need explanation. I have not heard from the owner, as at least an apology from him would be in order. Overall rating is higher than expected as the quality of the new equipment was good by nature. Negligence to safely and adequately connect the furnace to the main gas line deserves an F rating. Customer service was fair at best. In the past all the service calls and the technicians have been good to excellent in every category of ratings. This includes the last visit which I requested that someone knowledgable and with good people skills , come out and RECHECK the final installation status for proper completion and safety. PS I have recently learned of replacement of employees with substandard performance. Hopefully, my next service call will be up to standard. ( New furnace installation provides one year of 2 "free" maintenance service calls: at beginning of summer and winter seasons.)"
Solar Sam is committed to excellence in every aspect of our business. We uphold a standard of integrity bound by fairness, honesty, and personal responsibility. Our distinction is the quality of service we bring to our customers. Accurate knowledge of our trade, combined with ability is what makes us true professionals. Above all, we are watchful of our customers' interests, and make their concerns the basis of our business.
Professionals use the same methods to install solar shingles that they do for asphalt shingles, so you’ll often see a similar installation timeline of one to two days. The amount of time required will depend on the size and slope of your roof and the number of shingles installed. Weather conditions can delay installation, as working on a roof is unsafe during high winds or heavy rain.
Ideally, you want to place them facing true south. This is different from what a compass shows, which is called the magnetic south. You can find true south by using an online calculator as long as you know the longitude and latitude of your property. Solar panel placement is key to maximizing the energy you generate, so this is an important step.
It’s possible that installing solar panels can lead to mold on the roof. The panels themselves are not the issue. Problems caused by improper installation—such as roof leaks and mounts that aren’t sealed properly—can cause mold. Another potential cause of mold is debris accumulation under panels, which can trap moisture. If you live somewhere with extreme snow, rain, or hail, your home could be more prone to mold.
If you’re deciding between a solar battery versus a generator for the best backup power solution, you can take a few factors into consideration. Solar batteries are quiet while generators can be quite loud. Generators have a lower up-front cost, but they require fuel and ongoing maintenance while solar batteries are more expensive but don’t have many ongoing costs.
You can install solar panels on a metal roof, but it will require some additional thought and care versus a traditional asphalt shingle roof. That’s because heat dissipates off a metal roof differently than asphalt or wood, so you may need to space the panels further from the roof. However, a pro can help you with the details and provide a safe and effective installation.
The Clever, MO homeowners’ guide to solar panel services
From average costs to expert advice, get all the answers you need to get your job done.
Find out how much it costs to remove solar panels, including average prices, key cost factors, and tips to save money on your solar panel removal project.
Discover solar panel maintenance costs, including average prices, cost factors, and tips to save, empowering you to keep your solar system running efficiently.
Solar panels offer instant savings on your monthly energy bill. But how much money do solar panels save, really? Learn about solar panel savings in this guide.
Solar systems convert the sun’s rays to energy, but do solar panels need direct sunlight to work? Learn how shade and weather impact solar panel production.