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Chimney Sweep questions, answered by experts

The first thing you should do when cleaning smoke damage is open all your windows to ventilate the affected area and run an air purifier with a HEPA filter. Cover your furniture and belongings to prevent soot accumulation, and vacuum any soot that’s on the floor and other surfaces. Be sure to wear a mask, gloves, and eye protection when cleaning the affected area.

Luckily, you can typically eliminate your microwave’s burnt smell within a few hours for most situations. Be sure to let it air out for two to three hours after cleaning to let the odor evacuate your home—if you close your home up too early, the odor will be trapped. For stronger, more stubborn burnt smells, it might take a full day or more to really notice a difference. 

Yes, most homeowners insurance policies cover fire damage and restoration, provided the fire was not set intentionally or caused by negligence. Accidental fires, such as those from electrical issues, cooking, or gas, are typically covered. Your policy will usually cover emergency services like roof tarping, the full cost of remediation and rebuilding, and may also cover alternative housing while your home is being restored. You will be responsible for paying your policy's deductible. It is important to check your policy details to see how coverage is calculated—it may be for the full replacement cost of damaged items or the actual cash value, which accounts for depreciation. To expedite your claim, contact your insurance company immediately and have all necessary documentation ready.

As with any smoking appliance, a smoking oven is a concerning fire risk. It also negatively impacts your indoor air quality, which can put vulnerable people at risk of breathing problems. A dirty oven can catch fire if you don’t stay on top of regular maintenance, so remember to check your oven for signs that it’s time for a cleaning and remove buildup every three months to stay on the safe side.

Ozone smoke removal uses an ozone generator to eliminate stubborn odors from sources like house fires, wildfires, or cigarette smoke. Ozone (O3) is a highly reactive, unstable gas that neutralizes odors by oxidizing the organic compounds it comes into contact with. During this oxidation process, ozone "donates" its extra oxygen molecule to the smoke particles, effectively eliminating their smell, with oxygen being the primary byproduct. While ozone can be effective for removing smoke smells from building materials and belongings like wood furniture, this treatment is best left to a professional, as improper use of an ozone generator can be dangerous to your health.

The Hines, MN homeowners’ guide to chimney sweeping services

From average costs to expert advice, get all the answers you need to get your job done.