Jeff Glover & Associates Realtors

Kristy Glover of Jeff Glover & Associates- 2020 I retired 5 years ago, having been at the top of the business world for 46 years. Now, the only significance that statement holds is that when I have personal business dealing with others, I look for the same characteristics that I developed in my long career! That is to say, I want a company or an individual that is diligent, hard working, honest and has the credentials to build and grow their business while having the highest attention to customer service! Certainly that is a tall order to be sure, but the businesses than can achieve it and profit from their efforts, are those worth knowing. Within the last five years I have bought and sold three residences. In all cases I have used Jeff Glover & Associates, specifically Realtor Kristy Glover! Kristy is a skilled and experienced professional in every aspect of the Real Estate trade. She also has the uncanny ability to see 5 moves down the chess board in order to anticipate any issues or disruptions to completing the transaction in a orderly fashion, for those she serves. If you are looking to buy or sell a property, Kristy Glover is a consummate Pro. That is what I needed, wanted and exactly what I received every Time! Do yourself a favor, call Kristy Glover, peace of mind is a wonderful thing to achieve!

It started with a chat conversation that popped up as we visited their website. "HI, I'm here to help" led to me asking about finding an agent that Jeff would recommend to assist with a sale in northern Michigan. "I will get info out to you right away!" bought me Nothing.

We followed up a couple days later - again via chat and with supposedly the same person - asking if the absence of any info sent to me meant that Jeff did not have a recommendable agent or did not want to work with us... to which the reply came: "I don't understand. I sent the info to you. Please confirm your email". We did that and waited a few more days, checking spam and junque folders... Nothing.

Whether we were being dligent, stubborn or simply hopeful that the ads for Jeff Glover WERE accurate we called the tollfree number and asked if we should interpret this absence of info and contact as Jeff not being interested and was ASSURED we would get a response after our info was taken over the phone. We did get a response... an email saying "I understand you want to sell your place". We responded within a couple hours of receiving that note and provided answers to his emailed question. Nothing.

We sent a follow-up note suggesting that maybe ours had been lost in the volume he must receive so hoped it would float to the top of his inbox. Nothing.

We sent one final note with the same hope and lament about no response. Crickets.

Disappointed and frustrated we are moving on.

This is the most unprofessional group of realtors I have ever worked with.  This group had more than 6 realtors track down my personal and business cell phone numbers, all of which are on the Federal do not call list and then launch on harassing and threatening sales pitches stating that if I did not list with them now my house would not sell for the next 3 years because they would not be marketing it.  When I informed them to never call me again and that I was not interested in their services they had 5 more realtors call my business cell phone number in the next two days to try further sales pitches.  This company shared my personal information that was purposely not shared on any public record with their entire office. 

Do not do business with these people. I have been a home owner and real estate investor for years and I will never deal with this company.  The most pushy, and unprofessional group I have ever had to deal with.  And do not give them any personal information unless you want it published publicly. 

T-E-R-R-I-B-L-E

TERRIBLE.  I WOULD NEVER USE THEM AGAIN AND RECOMMEND THAT ANYBODY CONSIDERING THEM, LOOK ELSEWHERE.

My condo sold within 2 weeks, and close to the listing price.
But, his office manager never sent me my closing package, which I received at closing!
Even though the closing took place at his office, Jeff never appeared.
I basically fell through the cracks. Totally unprofessional.

When we bought our home, his staff forgot to schedule a final walk-through.
Felt like we had to continuously remind them how to do their jobs.