The Maids of Portland

A team of 3 arrived on time and left my home looking fantastic!! They did an especially good job cleaning the kitchen and all of the window blinds. I would definitely hire them again!

unknown

Hired "The Maids" to do pre move-in cleaning, of an empty house. Was quoted $275 and charged $510.
Upon arriving at our new home found that it pretty much "hadn't" been cleaned. Specifically asked for the floors to be scrubbed by hand and that the kitchen cabinets and drawers be cleaned, yet they were filthy.
To their credit, they did do a good job with the 2 bathrooms and upon our calling them about the above issues they refunded us $210.

They're quick, they're usually right about on time and they do what they're asked to.

I felt they were very surface cleaners. The refrigerator top was wiped, but could have been wiped again. The back door window and front window sills and tracks were not done. Attention to detail was definitely not there. They were in and out. 1.5 hours. Of course they were paid by the hour. So no Sally, not a good job by all means. Not sure how you have made it for 17 years with this below average service. But yet you talked up how great it was. . Also forgot to mention that I did the stainless kitchen sink after they left along with wiping sills and tracks, and above refrigerator myself . Also below toilet rims looked untouched along with areas of dusting.. I am all for quality service and I felt it was not provided by

I hired the Maids of Portland for a very tough move-out project as a surprise for a relative. The property looked to have been quickly patched together from many mishaps and the shoddy workmanship made cleaning extremely difficult. There was a tremendous amount of putty and caulking holding things together, in addition to many obvious plumbing problems and ceiling leaks. The place was a tip! Ironically, the landlord was notoriously nitpicking and held the tenants to high standards in keeping the place spotless. Therefore, it was with some trepidation that I chose a good cleaning service. I googled a number of cleaning services in Portland and chose carefully. I was under a time constraint as my relative was moving out a mere two days before the final walk-through with the landlord. The Maids of Portland was the only service that received excellent reviews and could accommodate the short notice, and they did it graciously. They communicated often and well. I greeted the four cleaners at the site and they started work on their areas after I pointed out what I felt might be trouble spots. The cleaners were professional and accommodating. I left them and returned after they finished and was surprised and thrilled with the fantastic result. It was a big treat to have the Maids take over the final cleaning at the end of a long moving process. The landlord admitted that he was satisfied with the level of cleaning and had no complaints whatsoever. I have no hesitation whatsoever in recommending this excellent service.

They arrived on time and were nice. The vaccuming was not good. They didn't even wash the floors. There was still spots on the floors and on the walls. I was not at all happy with them they just did not do a good job.

I did not think they did a very thorough job. Much left undone. Especially for the price. Outrageous I think. I will not use this service again. They said they guaranteed satisfaction and if I was not happy with the job I could call and they would come back. When they didn't do the job right the first time, why would I call them back? I don't have the time to babysit their employees.

It did NOT go well. I called to have my sister's apartment cleaned. I told the person on the phone (nice phone person) that the apartment had not been cleaned in over a year. She (phone person) told me that wouldn't be a problem and went on to expound on the greatness of their services. She said they had special cleaners and vacuums and they would clean until it reached their very high standards. This was not the case. First they showed up an hour late. They brought just regular cleaning supplies and a regular vacuum, which I wouldn't complain about if the cleaning had been done well with those products. I was told a team of four would show up, but only three showed up. They were rude and judgmental. The woman who was in charge told one of the others to clean the bedroom, the other rolled her eyes and walked over to my sister and said, "I hate that bitch," and went on about how she hated her job. They failed to dust most of the apartment and what was dusted was dusted well. Though I had told the company that the apartment hadn't been cleaned in a year, they made gagging noised and comments about the condition of the apartment. They had packed up and put their equipment into the car before asking my sister if she was satisfied. I asked on the phone if the fridge was going to be cleaned and was told if it was empty of food then it would be cleaned. They not only did not clean it, they yelled at my sister, saying that wasn't their job and then told her it would cost extra because they would have to get their equipment from the car and bring it back up. Many things were left undone, such as the window sill and windows being cleaned. After they left, my sister had to re-vacuum. And then the kicker: A ring was taken. A sentimental ring, one kept in the same place all the time. My sister looked all over and couldn't find it. When she called to ask about the ring, the man who answered was nice and polite and said he would go through the vacuum bags, to see if it had gotten vacuumed up. He called back later and left a message saying he had not found it and she should just call the police. He made no offer to talk to his employees.

Overall they do a great job. They worked with us if something needs to be done differently. They are nice and professional. Bonded and insured and they work in teams. They do individualized cleaning.

They call the day before to confirm the appointment and they show up usually around 15 minutes of the appointment time. Pretty much the same four or five people show up each time. They are very trustworthy and they do a great job.