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PORT CITY FLOORING

About us

Step into a world of flooring possibilities at Port City Flooring. Our showroom takes the experience of shopping for floor covering to a whole new level. We feature the latest styles and designs in floor fashions and window treatments. Our experts will work with you to select the perfect floor for your lifestyle and your budget. And our professional installation team will pamper your home from start to finish.

Business highlights

32 years of experience

Services we offer

Area Rugs, Carpet, Hardwood, Laminate, Tile & Stone, Window Treatments, vinyl

Amenities

Free Estimates

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.411 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
73%
4
9%
3
9%
2
0%
1
9%
Showing 1-11 of 11 reviews
Pat A.
Jul 2017
1.0
$600
We gave them measurements for the floor and were told to be careful that we had enough. We ended up with too much tile. We placed the order by calling them and were not told that unopened boxes could not be returned. We ended up with 4 boxes and are not out of pocket $200 dollars. This money should have been refunded as we were not given an invoice and were not told that we could not do a return. They didn't even attempt to compromise with us on this. Their attitude was that since they did not do the installation we were out of luck.

Marlene B.
Jun 2017
3.0
$3,400
Initially, I was happy with the job. The problems came after it was done. When they finished the bathroom the installers were off to another job and I was left to do the finale washing off of the grout residue. I was fine with that. It was easy enough to do. When the tile was cleaned I noticed the cut in the Carrera curb on the shower stall did not line up exactly where the two ends meet. One side was a little short. It had been filled in with grout. Unfortunately, the grout didn't stay. Also, some material used on the shower walls had gotten on the bathroom ceiling. (The bathroom ceiling had already been primed and painted.) When I tried to paint over it the paint just bubbled. I called Paul and his only suggestion was to paint over it which I had already tried. I told him this. I ended up having to mud the ceiling, sand, and then paint it again. No follow up to see if I was able to take care of it. Within months some of the grout in the shower floor around the drain started cracking and coming up. Given the lack of interest in helping resolve the ceiling issue I didn't bother contacting Port City again.

Grant M.
Jan 2017
5.0
Yes, I recommend this pro
$950
Excellent work

ANTHONY H.
Mar 2016
4.0
Yes, I recommend this pro
$400
unknown

Nadine M.
Jan 2016
5.0
Yes, I recommend this pro
$4,000

From the initial contact in the store to the final installation everything was flawless!  Our contact Paul knows his stuff and he made the entire process so easy.  He came to the house for measurements and made some suggestions.  The installation was scheduled and the installer arrived on time on the date that we scheduled.  When a blip came up about floor height, Paul was back in no time with the extra materials that were necessary and the schedule was not impacted at all.  The installer was fabulous, professional and meticulous. 

It was a pleasure to deal with this company and I would use them again in a hearbeat!



Nancy K.
Dec 2015
5.0
Yes, I recommend this pro
$3,000
This flooring is for rental property and I live in a different state than the property. Since my time there was limited the sales person came out the same day during her lunch time (when someone else was available to watch the store) to measure the kitchen. I ordered linolium but, it looks like tile. Great service, great product and great instalation. I definitely would use them again and highly recommend them.

Bonnie C.
Jul 2014
5.0
Yes, I recommend this pro
$1,700

Went well from first contact until work finished.



Leslie B.
Oct 2013
5.0
Yes, I recommend this pro
$1,200
The whole process was easy and very customer friendly. A representative came to my home and talked with me about what I had in mind. I was then permitted to bring home various samples to look at in the room. Once I had decided, a payment plan was offered that suited my budget. The installation was flawless, timely, and professional. I would definitely recommend Port City Flooring.

Todd A.
Jan 2013
5.0
Yes, I recommend this pro
$5,000
Helpful and knowledgable. Punctual. The prices were a little higher but I knew I was paying for quality.

Leonora W.
Dec 2012
5.0
Yes, I recommend this pro
$2,500
Outstanding customer service. Very easy to select product and schedule work. Their knowledge of the product superior to others.

John F.
Apr 2012
5.0
Yes, I recommend this pro
$7,300
The experience was excellent and exceeded our expectations at every phase of the project. There was no pressure at anytime to buy this particular product or that. We were provided all the pros and cons of each type of flooring and we used this information to make our choice. We were kept informed at every step of the process. The project was completed on time.

The installation phase deserves special note. The quality of the install was top notch. The installer made sure all the joints were tight. the board ends were staggered, the transitions were perfect and he left the house cleaner than before he started.

We have been so pleased with the installation we have decided to continue the same flooring from the dinning room through the kitchen when it is remodeled this summer. Port City Flooring will be our choice once again.

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

PORT CITY FLOORING is currently rated 4.4 overall out of 5.

PORT CITY FLOORING accepts the following forms of payment: CreditCard

Yes, PORT CITY FLOORING offers free project estimates.

No, PORT CITY FLOORING does not offer eco-friendly accreditations.

No, PORT CITY FLOORING does not offer a senior discount.

No, PORT CITY FLOORING does not offer emergency services.

No, PORT CITY FLOORING does not offer warranties.