Lockard's Collision Center

Auto Body Work, Auto Painting

About us

Lockard's Collision Center is a family owned and operated body shop that has been in business for over 50 years. We have been voted Greater Portland's Best Body Shop for the last 19 years and offer a Lifetime Warranty on our work. We are involved in sponsoring community events and offer a safe and healthy work environment for our employees. We are also leading the way in environmental stewardship by being among the first shops on the east coast to use Waterbourne Paint containing 85% less harmful chemicals than regular base coat painting systems.

Business highlights

64 years of trusted experience

Services we offer

Collision repair, expert body work, frame straightening, specialized unibody frame work, computerized alignment, steering and suspension, computerized paint matching, paint curing ovens, computerized estimating, & free loaner cars.

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

American Express
Discover
MasterCard
Visa

Reviews

5.09 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
100%
4
0%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.9
professionalism
5.0
responsiveness
5.0
punctuality
4.9
Showing 1-9 of 9 reviews

Joe B.
06/2018
5.0
auto body repair
  + -1 more
After someone backed into my fender, I made an appointment with Lockard's and they were great. They even noticed that the front bumper cover had some damage on the other side (unrelated to the accident) and called asking if I wanted to do that work at the same time (since they had to remove the front bumper to replace the fender anyway). I paid separately for that, and appreciate that they let me know it would save me quite a bit of labor to do both jobs at the same time. I highly recommend Lockard's!
Description of Work: Fender replacement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Lockard's Collision Center
Thank you [Member Name Removed]! Hopefully you won't need our services again in the near future, but we always appreciate the recommendations to friends and family.

Heather K.
07/2017
5.0
auto body repair, auto painting
  + 0 more
They did a beautiful job, on my brand-new Audi! I would highly recommend. They also provided me with a free loaner vehicle which is above and beyond.
Description of Work: We are bumper and quarter panel replacement/repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Response from Lockard's Collision Center
Thank you [Member Name Removed]! We are so glad you are pleased with the repairs on your beautiful car.

Linda F.
03/2016
5.0
auto body repair
  + -1 more
unknown
Description of Work: Family owned and honest great work.
Rating CategoryRating out of 5
Yes, I recommend this pro

Steven P.
08/2015
5.0
auto painting
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Russell D.
10/2013
5.0
auto body repair, auto painting
  + 0 more
I brought my 2012 Nissan Sentra to Lockards after being rear-end. My bumper was damaged. My trunk got bent a bit and I needed a whole new tail light, pocket and all. They were very friendly and really good about explaining how they do estimates. I was impressed with their walk through of the damage. They just knew where to look for parts that were going to be damaged from a rear accident, that I definitely wouldn't have thought of. I think it was Jim who did the estimate and he was very good about taking pictures and explaining how certain parts react after being hit like that. Prior to this accident I had scratched the front passenger side fender deep enough that touch-up paint wasn't going to cut it, and had broken my drivers side mirror. So I asked them for a quote on how much it would be to fix those bits with official Nissan products (since my car was still very new I wanted genuine.) Their quote was a lot more reasonable than one I received from a nissan garage so I decided to hire them to fix those issues while they were repairing the accident damage. Everything went really smoothly. They offered to house my car in their giant garage while they were waiting for parts to come in. This was was great because we were suppose to get rain and my trunk being bent made it susceptible to water damage. They hooked me up with a rental car right away and about a week later I got my car back looking brand new. They took me around the car, showed me what they ended up doing so I felt quite well informed. They did an awesome job fixing the scratch on the fender and blending the paint in. You can't tell at all. Which made me extremely please because that was the part of the job I paid out of pocket, not covered by insurance. The damage from being rear-ended was also fixed spectacularly. There were two parts they were still waiting on getting in (a small clip for a grocery net in my trunk and a "sentra" emblem sticker for the trunk) so in the mean time they let me take my car back. They were very punctual about calling me once those other two pieces came in. I would definitely go back to them. It was such a smooth and painless experience. Not to mention my car looks fabulous.
Description of Work: Collision repair (I was rear-ended) and scratch repair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,700

Response from Lockard's Collision Center
Thank you for the great review! Customer Service is very important to our family here at Lockard's, and we really appreciate it when a customer takes the time to give us feedback. We will certainly pass it along to everyone on our team. Please let us know if there is anything further we can do to help!

Gary R.
03/2012
5.0
auto body repair
  + -1 more
Not only was the work very well done but they washed the exterior of the vehicle, vacumed the floor mats and cleaned the console.
Description of Work: The company repaired a number ofd scratches on the rear bumper of my vehicle.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$475

Response from Lockard's Collision Center
Thank You Member! We value you feedback and your business and look forward to helping you again in the future if needed. Dan Bisson

clint S.
05/2011
5.0
auto body repair
  + -1 more
Parts were ordered at the estimate.Overall a very smooth, professional experiece.
Description of Work: Work involved damage repair to left headlight and fender of a Subaru due to an encounter with a deer. Quick estimate that was adhered to. Service completed as promised.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,453

Gary R.
11/2009
5.0
auto body repair
  + -1 more
Very satisfactory. Services were performed on schedule and the result was perfect.
Description of Work: Repair of accident damage

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Gary R.
01/2008
5.0
auto body repair
  + -1 more
I am very satisfied with the work. Although it took a bit longer than anticipated, the reason was that they discovered damage to a steering component that was not visible during the initial inspection and estimate. If the damage had not been found, tires would have certainly been worn out prematurely and a possibility of another accident due to steering difficulty might have happened. They also drove me home after I dropped the vehicle off for repair. A nice "extra", I thought.
Description of Work: Repair. Replacement of parts damaged in a collision.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$1,800

    Contact information

    238 Riverside St, Portland, ME 04103

    http://www.lockardscollision.com

    Service hours

    Monday:
    7:30 PM - 5:00 PM
    Tuesday:
    7:30 PM - 5:00 PM
    Wednesday:
    7:30 PM - 5:00 PM
    Thursday:
    7:30 PM - 5:00 PM
    Friday:
    7:30 PM - 5:00 PM

    Licensing

    Insured

    No License Required for Trade

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Auto Body Work,
    Auto Painting

    FAQ

    Lockard's Collision Center is currently rated 5 overall out of 5.

    Monday: 7:30 PM - 5:00 PM

    Tuesday: 7:30 PM - 5:00 PM

    Wednesday: 7:30 PM - 5:00 PM

    Thursday: 7:30 PM - 5:00 PM

    Friday: 7:30 PM - 5:00 PM

    Lockard's Collision Center accepts the following forms of payment: American Express,Discover,MasterCard,Visa
    Yes, Lockard's Collision Center offers free project estimates.
    Yes, Lockard's Collision Center offers eco-friendly accreditations.
    No, Lockard's Collision Center does not offer a senior discount.
    No, Lockard's Collision Center does not offer emergency services.
    Yes, Lockard's Collision Center offers warranties.
    Lockard's Collision Center offers the following services: Collision repair, expert body work, frame straightening, specialized unibody frame work, computerized alignment, steering and suspension, computerized paint matching, paint curing ovens, computerized estimating, & free loaner cars.

    Contact information

    238 Riverside St, Portland, ME 04103

    http://www.lockardscollision.com

    Service hours

    Monday:
    7:30 PM - 5:00 PM
    Tuesday:
    7:30 PM - 5:00 PM
    Wednesday:
    7:30 PM - 5:00 PM
    Thursday:
    7:30 PM - 5:00 PM
    Friday:
    7:30 PM - 5:00 PM